A no-code hyper-automation environment
A processes automation platform with conversational AI built in, that can handle even your most complex automations:
Sequence any open AI technologies and operate over any channel to support conversational experiences between humans and machines or machines and machines.
The birth of a no-code conversational AI platform
In 2003, our founder built a conversational bot named Cybil as part of an early AI research project.
To those who interacted with Cybil, it was immediately obvious – accessing technology through conversation would transform society. It was just a question of when.
Even seemingly simple prototypes required heavy software engineering and high levels of AI expertise. We knew adoption would be driven by great user experiences, and we could see that the tools just weren’t good enough – they were getting in the way.
After building a successful UX research, design and technology firm that competed with the likes of IDEO and Frog Design, we turned our focus to enabling mass adoption of conversational AI experiences.
An early prototype of our platform quickly became valuable to AI leaders and innovators at global brands, and OneReach.ai was born.
Research and development
The 1st generation of our platform helped us identify key obstacles to creating great conversational experiences.
- 2,000,000+ hours of testing and use-data
- 30,000,000+ people
- 10,000+ conversational applications
- 500,000+ hours of development
We saw that the bar could be raised even further and rebuilt Communication Studio from the ground up.
CS-G2 has been named twice by Gartner Research as a top conversational AI platform alongside Google, Microsoft, IBM and Amazon.