Desai Medical Center (Elkridge, MD) has integrated ICmed into its workflow to manage patients, especially those with chronic conditions requiring RPM, and including others that benefit from virtual consults and communication of educational content and directives.
Intentionally designed to be inclusive of the family or informal caregiver, ICmed is highly relevant in pediatric applications. Child's record is managed by the parent/guardian caregiver, and clinician can communicate both directly with the child (text, chat, video consult) and with the adult caregiver, or both simultaneously.
Desai Medical Center, Elkridge MD
While traditional EHRs serve a high purpose concentrating on capturing important patient information and facilitating communication of collected data between clinical staff, back office and insurers, usually in a language that is not comprehended by the patient community, ICmed instead concentrates on augmenting that data with two-way communication protocols to engage patients and their family or informal caregivers with the multiple clinicians and staff supporting them. Data is collected and shared with the EHR and among those participants with info-sharing rights, and the platform facilitates chats, virtual visits, RPM data collection, personalized patient education, and other value-besed care regimens.
While there are many single-point solutions focused on the delivery of clinical care, they tend to focus on one or few modalities (behavioral health, pediatrics, hypertension, etc.) or links in the care chain (onboarding, perioperative care, home care, etc.). ICmed is a flexible platform that not only can be utilized across the spectrum of both modalities and chain links, but also provides cumulative portability of the patient record to the patient and thier family or informal caregivers. This is a key necessity in the adoption of value-based care models that will require efficiency to help providers capture revenue and control costs.
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