Technologies that include unobtrusive solutions, sensors, and devices embedded in the physical environment that continuously collect data and enable autonomous detection, prediction, intervention and other intelligent support. AmI systems are context-aware, adapting to changing needs, and offering real-time support like alerts or recommendations.

Ambient intelligence relies on a combination of technologies, including:

Internet of things (IoT): Connecting everyday objects to the internet to collect and exchange data.
Artificial intelligence (AI): Enabling devices to learn from interactions and improve over time.
Sensor networks: Using sensors to gather data about the environment and user activities.
Natural user interfaces: Allowing interaction through voice, gestures, and other non-intrusive methods.

A buyer's guide to Ambient Intelligence

AVIA Marketplace's Top Virtual Nursing Companies Report | Fall 2024

Top Virtual Nursing Companies Report | Fall 2024

AVIA Marketplace's Top Remote Monitoring Companies Report | Fall 2024

Top Remote Monitoring Companies Report | Fall 2024

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Monitoring & Sensors

Collette Health

Reduce high-acuity care gaps with virtual care software tailored to meet the needs of acute hospitals and health systems, regardless of size. Rapid implementation via open API or deployed as a stand-alone solution. 100% uptime with cloud-enabled updates at no cost to existing partners.

360° Platform

Learn how integrating RPM into your digital care strategy to serve multiple patient populations improves outcomes, care delivery, and reduces costs.

SeamlessMD Guide: Ultimate Guide to Remote Patient Monitoring: Benefits, Use Cases, Success Stories

AVIA Marketplace's Top Ambient Intelligence Companies Report | Fall 2024

Top Ambient Intelligence Companies Report | Fall 2024

What is conversational AI?
Conversational AI refers to technologies that enable computers to understand, process, and respond to human language in a way that is contextually relevant and interactive. It goes beyond simple rule-based chatbots by incorporating advanced natural language processing (NLP) and machine learning techniques to engage in more human-like interactions.

A buyer's guide to conversational AI

What is remote monitoring?
Remote monitoring provides the ability for patients to share physiological or other data with their care teams from home or other locations outside of a traditional in-person clinical encounter.

A buyer's guide to remote monitoring

The TRUSTED framework was developed to support health system leaders across a multitude of disciplines align on the most important elements of responsible AI development and deployment. Based on cross-industry frameworks from the National Institute of Technology and the healthcare-specific frameworks of the Coalition for Healthcare AI CHAI (healthcare industry), the Trusted framework is meant to be healthcare provider specific, providing the grounding and guidelines as health systems move to act on the opportunity of AI.

Making Healthcare AI more Actionable, Ethical, and Patient Accepted with the TRUSTED Framework

Enterprise Virtual Nursing Platform

Enterprise & Inpatient Telemedicine Solutions

Fall Prevention Tools

Communication & Collaboration

Intelligent Tracking

Assets and Equipment Tracking

Staff Tracking

Workplace Safety

Space and Asset Management

Patient Tracking

Staff Compliance

Ambient Observation & Monitoring

WellSpan Health

Guthrie Healthcare

NYU Langone Health

Bryan Medical Center

Atrium Health

Avera Health

Indiana University Health

Sanford Health

Northwestern Medicine

Artisight

Artisight redefines the possibilities of healthcare through its Smart Hospital Platform and solutions for virtual care, quality improvement, and care coordination. Anchored in deep clinical knowledge and industry-defining artificial intelligence, Artisight’s state-of-the-art computer vision and robust multi-sensor network adapts in real-time to specific environments and workflows, unlocking previously inaccessible data and ensuring seamless integration into your healthcare ecosystem.

Epic

Cerner

Meditech

Allscripts

Artisight Platform

Remote Nursing:
Free bedside nurses to focus on patients by tapping into a new dimension of flexible teamwork. 
Offload time-consuming tasks from bedside nurses while allowing your clinical team to work off-site during select shifts, supporting your bedside team and patients via live feed video.

Remote Sitter:
Optimize staff with tools that let one sitter monitor multiple patients simultaneously via one screen. 
Using a localized AI algorithm to monitor fall risk, Remote Sitter delivers automated alerts when movement is detected and allows sitters to respond to patient needs via two-way video/audio.

Virtual Care Coordination

Staff Mentorship

Emory Healthcare

Tidelands Georgetown Memorial Hospital

Emory University Hospital Midtown

Tidelands Waccamaw Community Hospital

MUSC Health of Medical University of South Carolina

Emory Johns Creek Hospital

Emory University Hospital

Orlando Regional Medical Center

Health Central Hospital

Orlando Health

Shawn Jenkins Children's Hospital

Carolinas Hospital System Marion

VirtuAlly LLC

Our approach to VRN is built on a unique partnership between your bedside clinical team and the VirtuAlly nurse to provide seamless care to your patients.

Our Goal:
<ul>
<li>Enhance patient care</li>
<li>Improve patient satisfaction</li>
<li>Optimize nursing practice at the bedside</li>
<li>Increase nursing retention and satisfaction</li>
</ul>
We are able to use technologies that the health system already has in place, or can bring the right technology for the specific needs of the system through our best-in-class partnerhsips with leading technology companies.

Virtual Nursing

Movement Surveillance

Cook Children's

North Mississippi Medical Center - Tupelo

Guadalupe Regional Medical Center

Benson Hospital

Memorial Healthcare System

University Hospitals

Northern Cochise Community Hospital

West-Com & T.V., Inc.

Equum Medical

Jackson Parish Hospital

North Mississippi Health Services, Inc.

Vitalchat

All virtual sitters are not created equal: Our patented AI-Enabled E-Sitter is the most powerful and intuitive inpatient telemedicine solution available.


We offer the only virtual sitter enabling providers to monitor numerous rooms at once, as well as the first fully hands-free software powered solely through movement and voice. Leveraging artificial intelligence to close gaps in care, ramp up efficiencies, enhance human interactions, and address provider shortages head-on, our solution is built to scale hospital- and system-wide.

Advanced features, including SmartView and MultiView, help improve staff retention and patient satisfaction, in addition to the bottom line for hospital systems. Our patented architecture conserves data transmitted over networks, then activates video upon an alert, minimizing network requirements by approximately 20-fold compared to video streaming. This is an essential feature for the future where TV kits replace carts, enabling 24/7 monitoring across the hospital.

Fixed room displays that display information in an easy-to-read format for patients and families

Digital Rounding Tools

Synchronous Virtual Visit Tools

Virtual Triage Tools for Consumers

Device-Agnostic Remote Monitoring Solution

Conversational AI

Ongoing Engagement & Support Tools for Cancer Patients

Provider Home Visit Tools

Asynchronous Virtual Visit Tools

Perioperative Patient Self-Management Tools

Digital Care Plan Tools

Telemedicine Solutions for the Emergency Department

Voice Dictation

Consumer Biometric Devices & Wearables

Virtual Assistants for Patient Questions

Care Management Platforms

Smartphone-Based Remote Monitoring & Analysis

Patient Intake Tools

Clinical Staffing Services

Interoperability | Data Exchange

Non-connected Platform - Remote Monitoring

Ambient Documentation

Clinical Decision Support Systems

Health First

Tampa General Hospital

Yale New Haven Health System

LifePoint Health

Morehouse Healthcare

Cincinnati Children's

National Institutes of Health Clinical Center

Providence

Canopy

Imperial College Healthcare NHS Trust

Select Medical Corporation

Stony Brook University Hospital

TriHealth

Aston Gardens At Pelican Marsh

Ballad Health

Oklahoma State University Medicine

Sentara Healthcare

Children's Atlanta

Lakeland Regional Health Medical Center

Methodist Le Bonheur Healthcare

Mercy

Shriner's Hospital for Children

SickKids

Calderdale and Huddersfield NHS Foundation Trust

Texas Tech University Health Sciences Center

Psynergy Health

Eagle Telemedcine

Teledigm Health

Andor Health

Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.&nbsp;&nbsp;
Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation.&nbsp;
ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring &amp; Care Management, Virtual Team Collaboration, and Virtual Community Collaboration.  
Features include:
<ul>
<li>Virtual visits launched from the EHR</li>
<li>Voice-to-text clinical notes</li>
<li>Real-time alerts and notifications</li>
<li>Secure collaboration channels</li>
<li>ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams</li>
<li>Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital</li>
<li>Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU</li>
<li>Access to a virtual on-demand network</li>
<li>Multi-room/patient virtual sitting for a variety of risk types</li>
<li>Virtual nursing to address staffing shortages</li>
</ul>

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html.&nbsp;
Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health &amp; collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences.&nbsp;

NextGen

Athenahealth

athena

Allscripts/Eclipsys

eClinicalWorks

Other

ThinkAndor®

ThinkAndor® supports multilingual and omni-channel virtual visit sessions between patients and providers without the need for downloading an app. Via Andor’s digital front door, we provide patients with a model for navigating to the appropriate line of care through a first in the industry use of OpenAI/GPT capabilities.  Patients can either schedule a synchronous virtual visit session or choose from a variety of asynchronous options.  Patients can also add family members or caregivers in the virtual wait room and providers can invite colleagues for multi-disciplinary calls using the embedded ThinkAndor®AI Bot within the session.  This whole process helps to improve how both patients and providers are brought together.  

ThinkAndor® supports a comprehensive virtual waiting room with a fully configurable set of patient intake and assessment forms.  In this process, providers can push patients to complete a device and browser check, review their symptoms, complete inclusion/exclusion criteria and upload images. Shortly before the visit, patients can add family members or care givers and improve accessibility through features like closed captioning.  Providers/care team members can track a patient’s progress in the queue and alert them when the provider is ready to begin the session. 

ThinkAndor® provides highly-resilient video call capabilities with the ability to toggle to phone/audio and support multi-party sessions. The presence of the ThinkAndor®AI Bot during visits acts to track time, surface clinically relevant content for the clinician, and create SOAP notes.  Additionally, ThinkAndor® can support asynchronous communications for lower acuity conditions.  These can be escalated to synchronous calls if a clinician determines that the patient’s status has degraded.

ThinkAndor®’s bidirectional integration with the client EHR allows users to leverage existing patient demographic/medical information and upload new documentation. Generative AI curates the content and context for the clinician from the virtual experience for clinical documentation prep and decision making.  The ThinkAndor®AI Bot also facilitates an ambient experience in the virtual visit and captures the voice of the clinician to generate clinical documentation for the EHR, including SOAP notes. The dashboard allows clinicians to both monitor active signals from patient inputs and devices as well as review past documentation in the patient details. This improves workflow orchestration and enables faster interventions to yield improved patient outcomes.

ThinkAndor® has the ability to support eligibility, payment processing – including payment plans & copays, prescriptions, labs, orders, and referrals through third-party integrations and core host systems such as the client’s EHR. Relevant information from orders can be surfaced by the ThinkAndor®AI Bot and brought to the attention of providers through preconfigured alerts and escalation pathways.  Because the ThinkAndor®AI Bot starts the session, it also captures the timing of the experience and the documentation to support billing for that particular visit.  Post-visit, ThinkAndor® continues the experience by reaching out to the patient to ensure compliance with their care plan and any follow ups that may be required.  

Andor Health provides both remote and on-site technical support as needed by customer institutions. Andor Health maintains a help desk to receive service-related inquiries from the client via designated means during the client’s business hours, excluding Andor Health observed holidays, and Andor provides clients with extended support outside of business hours via telephone for critical issues.  Per the specific implementation and the client’s needs, Andor can stand up educational materials and assign the appropriate routing for patient concerns.

Through ThinkAndor®’s native capabilities and deep integrations with staffing partners, Andor can help fill chronic staffing shortages and address emergencies like burst capacity scenarios. For virtual nursing, virtual sitting, remote consults, and other bespoke virtual hospital use cases, including telestroke, telepsych, and virtual hospitalists, Andor can either leverage resources from other facilities within a health system or bring in credentialed resources from third parties. This both fills certain specialties which users may not already have staffed and allows for health systems to reduce costs by better matching resources to current capacity.

Andor Health uses PowerBI to provide robust analytics such as provider utilization/productivity, average time per visit, most commonly treated conditions, resolution vs. escalations, volume by day and time, and patient feedback.  Andor Helath is also pioneering the use of OpenAI and GPT to provide insights and analytics along a patient’s care plan so that as data comes through, ThinkAndor™ can provide predictive analysis on the outcome of the patient.

Natural Language Processing Platforms

AI-Assisted Virtual Scribes

Baptist Health

CommonSpirit Health

Geisinger

Hill Country Memorial Hospital

Jupiter Medical Center

Northfield Hospital and Clinics

OSF HealthCare

Rush University Medical Center

Silver Cross Hospital

Corewell Health (fka Spectrum)

Houston Methodist

Vanderbilt Health

Virtua Health

Piedmont Healthcare System

United Regional Health Care System

Henry Ford Health

HCA Healthcare

National Park Medical Center

Augusta Health

Forbes Hospital

care.ai

Ease the burden on care teams with an AI-powered solution that provides virtual monitoring around the clock, in every room. The care.ai Platform continuously monitors for potential risks and notifies care teams before problems arise.

Smart Care Facility Platform

Tech-Enabled Scribe / Provider Documentation

Digital Navigation

Care Team Collaboration

Patient Communication

NEA Baptist Memorial Hospital

Baptist Memorial Health Care Corporation

Baptist Memorial Hospital-Collierville

LookDeep Health

LookDeep is revolutionizing telemedicine by using advanced computer vision and AI technology to help hospitals continuously monitor all patients through VisionAI™. Our pioneering zero-cost hardware model and modern, SOC2-certified software dramatically drive down the cost of inpatient video – enabling hospital-wide deployments supported by a virtual care center. AI-powered video monitoring helps tackle critical issues such as patient safety, room conditions, movement and mobility, and patient location and recovery. With LookDeep, hospitals can be present for every patient at every moment. Learn more at www.lookdeep.health.com.

LookDeep Virtual Care Platform -  with Vision AI

Live Video View (Virtual Sitting) or Virtual Visits

all data exportable, core metrics for sitting and interactions generally provided

Integrates with models from leading AI transcription companies (pluggable framework to include your organization's preferred vendor)

Integrates with Smart TV in the Room or In Room Systems (e.g. GetWell)

The platform allows health systems to configure common workflows and unique ones to an individual hospital, unit or similar units across hospitals, or to any combination thereof (for both internal and external clinical staff)

ADT, In Room devices like call lights and buttons, nurse call systems, and more.

We collect dozens of data points a second to assess patterns of staff (time in room, response time to alarms, etc) and the patient (movement in bed, patient location, overnight rest, pressure risk and more)

LookDeep uses the concept of AI nudge to create human AI collaboration in ways that align with your clinical workflows and AI performance.  For example, we nudge the virtual sitter to pay attention to a specific patient because of their actions, movement, behavior, but the person takes the action (talks them down or hits alarm button). For pressure risk, we simply report a lack of movement and turning, the virtual nurse can bring additional context (meds changed, labs results, etc)

ADT, AD, Nurse Call, Buttons and TVs in the room and more.

ED Hold Support

Medication Witness

TeleICU

Lee Health

Novant Health

Inova Alexandria Hospital

Stafford Hospital

Boston Medical Center

Caregility Cloud™ connects patients and care teams everywhere on a secure, versatile virtual care platform that brings remote care support and AI capabilities to the patient's bedside, from the hospital to the patient's home. Reduce operational costs while keeping clinical teams and patients more connected and engaged. Intelligent telehealth edge devices integrate with clinically designed care applications to offer one-on-one and one-to-many remote patient engagement and care team support. Seamlessly integrate with leading EHRs, Clinical Decision Support (CDS) tools, connected digital health devices, interpreter services, and interactive patient consoles to modernize care models. Native and integrated AI tools enhance the art of what's possible in remote clinical workflows.&nbsp;

Caregility Cloud™

Top 10 360° Platform Alternatives & Competitors

Top 10 360° Platform Alternatives & Competitors

Overall Top 10 360° Platform Alternatives & Competitors for Medium Health Systems

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