Powered by advanced AI and machine learning, Care Continuity’s Specialty Referral Optimization solution allows hospitals and health systems to better prioritize the patients for navigation based on their clinical needs as well as their likelihood to engage and accept navigational assistance, leading to more effective and efficient patient navigation teams.
When a specialist referral is initiated, our Navigator Predict ingests information about the referral, including the clinical history and demographics, as well as details of the health system’s network dynamics and objectives (e.g., social determinants of health, readmission risks, service line capacity, etc.)
The referral details are combined with more than 50 weighted navigation variables to prioritize patiens for navigation and to curate a navigational pathway customized for each patient's care journey.
Our software is supported by a team of trained patient navigators that do the navigating on your behalf or complement your inhouse team of navigators if needed.
Finally, we provide curated data dashboards provide key insights into the strength of your provider network giving actionable insights into appointment logjams, leakage/outmigration points, and opportunities for improvement.
