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ShoreTel

Top 10 ShoreTel Alternatives & Competitors

ShoreTel is a Sunnyvale, Calif. a seller of IP telecom systems to large businesses. ShoreTel, Inc., together with its subsidiaries, engages in the development and sale of Internet protocol (IP) communications systems for enterprises in the United States and internationally. The company’s systems are based on its distributed software architecture and switch-based hardware platform that enable multi-site enterprises to be served by a single telecommunications system. Its solutions include ShoreTel IP Phones; ShoreTel Voice Switches; ShoreTel Service Appliances; ShoreTel Director, which enables IT administrators to view and manage the entire system of the enterprise from any location using a single application; Unified Messaging solutions that enables users to obtain voice mail messages from various devices; Automated Attendant, which enables the enterprise to direct callers to appropriate individuals, workgroups, or messages; and Small Business Edition solution for smaller enterprises. The company also provides ShoreTel Communicator, which enables the integration of IP telephony solutions with instant messaging, desktop collaboration, and video; Microsoft Integration; ShoreTel Contact Center that enables organizations to route incoming contacts to appropriate agent in a multisite contact center; and ShoreTel Mobility for smartphone users that allows the user to communicate from any location, including office, home, or through Wi-Fi hotspots. In addition, it offers custom application development, integration, and implementation services for businesses; and post-contractual support, training, system design and installation, and professional services. The company sells its products to small, medium, and large companies, as well as public institutions in various markets, including the professional services, financial services, government, education, healthcare, manufacturing, non-profit organization, and technology through a network of distributors. ShoreTel, Inc. was founded in 1996 and is headquartered in Sunnyvale, California.
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Overall Top 10 ShoreTel Alternatives & Competitors

Browse options below. Based on data from AVIA reviews and gathered information about the vendor's clients, you can see how ShoreTel stacks up to the competition. Check reviews from current & previous users at organizations like yours to find the best product for your you organization.

#1

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Amwell offers a leading digital healthcare enablement platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital healthcare will transform healthcare. The Company offers a single, comprehensive platform to support all digital healthcare needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers digital healthcare solutions for over 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives. For more information, please visit amwell.com.

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Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Billing, Orders, & Follow Up
Technical Support
Flexible Staffing
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#2

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Teladoc Health delivers a fully integrated suite of connected care solutions – including hardware, software, and services – to help hospitals and health systems of all sizes offer state-of-the-art telehealth services to patients. Teladoc Health is much more than a single point solution vendor. We are a strategic partner to hospitals and health systems — applying solutions to help transform care delivery and solve their most pressing issues. We offer expert consultancy services to our clients, bringing best practices learned from thousands of implementations to help accelerate your transformation.  

    

500+ hospitals and health systems have selected Teladoc Health as their trusted partner, based on our commitment to service and clinical excellence, state-of-the-art solutions and purpose-built devices and deep knowledge of healthcare.  

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product capabilities
Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Technical Support
Analytics
Behavioral Health Integration
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#3

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Artisight redefines the possibilities of healthcare through its Smart Hospital Platform and solutions for virtual care, quality improvement, and care coordination. Anchored in deep clinical knowledge and industry-defining artificial intelligence, Artisight’s state-of-the-art computer vision and robust multi-sensor network adapts in real-time to specific environments and workflows, unlocking previously inaccessible data and ensuring seamless integration into your healthcare ecosystem.

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product capabilities
Virtual Encounter
Virtual sitters
Virtual triage
Care coordination: care transitions
Virtual bedside support
Command center
Diagnosis & Documentation
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#4

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

  • Virtual visits launched from the EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels
  • ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
  • Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
  • Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
  • Access to a virtual on-demand network
  • Multi-room/patient virtual sitting for a variety of risk types
  • Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

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product capabilities
Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Billing, Orders, & Follow Up
Technical Support
Flexible Staffing
See more
key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#5

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Caregility Cloud™ connects patients and care teams everywhere on a secure, versatile virtual care platform that brings remote care support and AI capabilities to the patient's bedside, from the hospital to the patient's home. Reduce operational costs while keeping clinical teams and patients more connected and engaged. Intelligent telehealth edge devices integrate with clinically designed care applications to offer one-on-one and one-to-many remote patient engagement and care team support. Seamlessly integrate with leading EHRs, Clinical Decision Support (CDS) tools, connected digital health devices, interpreter services, and interactive patient consoles to modernize care models. Native and integrated AI tools enhance the art of what's possible in remote clinical workflows. 

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product capabilities
Virtual Encounter
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Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#6

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Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

Vibe Health Aware is a digital door display that integrates with the EMR to show patient precautions and notifications outside the patient room in real-time. Aware keeps care teams, visitors, and patients safe by making critical information visible in real-time. 

Dynamic alerts can notify staff in real-time when patients should be turned or addressed. Precautions such as allergies, fall risk, NPO, etc., are pulled directly from the EMR through integration. Because it comes from the source of truth, you can be sure information is accurate and reliable every time. 

Prevent costly mistakes by giving care teams instant, up-to-date information as they enter patient rooms. They’ll be fully prepared for each patient interaction with the information they need, so they can focus on providing exemplary care. 

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#7

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Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

Oneview’s Digital Door Sign replaces traditional paper signs with a real-time, HL7-integrated display of key patient information—such as isolation status, fall risk, and diet restrictions—outside the patient room. Fully configurable for content, branding, and layout, it adapts to single or multi-occupancy rooms and supports workflows like room clean status and manual precautions. ADA-compliant and customizable, it improves communication, enhances safety, and reduces manual processes for care teams.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#8

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Versatile platform
Versatile platform
Niche
Niche
5+ years in business
5+ years in business
Versatile platform
Versatile platform
Niche
Niche
5+ years in business
5+ years in business
Enable nurses, doctors, and everyone who delivers patient care to communicate with less effort and make informed decisions quickly, with the leading platform for clinical communication and workflow. Streamline the flow of information among people and clinical systems. Get unmatched clinical expertise, proven security compliance, and the flexibility to choose the right device for the role. The Vocera Platform is the core of every Vocera solution. It is an operating environment for a set of systems, software, and communication devices. These include: Communication software: Enable voice calling and HIPAA-compliant secure texting inside and outside the hospital. Smartphones and wearable devices: We offer the wearable, voice-controlled Vocera Badge and the rugged, multi-functional Zebra MC40-HC smartphone. Our software also runs on Apple iOS, VoIP devices, and desktop consoles. Care experience software: Make it easier for nurse leaders to address patient needs to improve satisfaction and outcomes by sending alerts from a tablet or Apple iPad to the right person instantly. Alarm management system: Help reduce interruption fatigue and improve patient safety with event-driven alarm management. System Integration and Interoperability: Our solutions interface with most clinical systems used in hospitals, and are interoperable with many.
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#9

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Versatile platform
Versatile platform
5+ years in business
5+ years in business
Versatile platform
Versatile platform
5+ years in business
5+ years in business
FDA Cleared Nurse Call System. Wired (UL1069) and Wireless options available
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#10

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Versatile platform
Versatile platform
Versatile platform
Versatile platform
Bambi is an AI-powered dispatch and scheduling platform for non-emergency medical transportation (NEMT) companies, that helps NEMT dispatchers and drivers communicate, optimize trips, and manage their routes and riders in real-time.
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Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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