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Process Intelligence

Process Intelligence

Process Intelligence

Overview


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Avia Summary

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Process Intelligence is a solution provided by Janus Health. It belongs to the digital health solution Revenue Cycle Management (RCM).
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Process Intelligence integrates with major EMRs such as Epic.
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Some other resource(s) that may be helpful in learning about Process Intelligence include: Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference
DESCRIPTION
  • Hospitals and health systems face staggering staff shortages across the revenue cycle, disrupting collections and ultimately their capacity to treat patients. There’s a clear imperative for revenue cycle leaders to do more with fewer people, but spotting workflow inefficiencies across a distributed workforce and IT landscape is an enormous challenge. Add to that a lack of in-house expertise to analyze and prioritize potential interventions, and leaders are tasked with the impossible.
  • Part of Janus Health’s Operational Intelligence suite, Process Intelligence uses our proprietary process mining tool, Observe, to measure the complexities of your workflows and then applies AI to that data, identifying and quantifying areas for improvement. Process Intelligence surfaces those insights in a user-friendly application, empowering revenue cycle leaders to confidently recognize, implement, and measure meaningful process changes.
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EHR integration

Acute care EMR
None provided
Epic
Desktop
Use cases and differentiators

Health system finance leaders use Process Intelligence to uncover meaningful insights like:

  • Where workflow inefficiency and variance is costing the most in lost time and productivity
  • Opportunities to improve cross-team handoffs and payer-specific workflows
  • What groups are working most effectively and how
  • The success and adoption of process improvements

VP of Revenue Cycle, Chief Revenue Cycle Officer

Process Intelligence captures actions taken both in and outside the EHR, providing a more complete picture of workflows across systems and teams.

Traditionally health systems employed over-the-shoulder consultants for this workflow data. Process Intelligence is superior in a few ways:

  • It’s unobtrusive and unlikely to affect user behavior, leading to a more accurate representation of workflows and activities.
  • It’s deployable to all system-owned, Windows machines, regardless of work location.
  • It’s measuring today and for as long as it’s installed, allowing you to compare time periods and measure the effectiveness of interventions.
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  • AMC
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