Ask Avo

Name: Ask Avo
Rating: 5 (1 reviews)

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By Avo

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Overview AVIA Summary About Product capabilities Product comparison grid EHR Integrations Use cases and differentiators Company information Media

Select which hospital or health system you work at and see a personalized compatibility level.

Ask Avo is a solution provided by Avo which was founded in 2018. It belongs to multiple categories of digital health solutions including Conversational AI, Artificial Intelligence (AI), Consumer Access & Engagement, Patient Flow, Care Plans, Clinical Decision Support (CDS), Clinical Decision Support Systems, and Payer Intelligence.

It has 7 verified clients.

Ask Avo integrates with major EMRs such as Epic, Cerner, and Meditech.

Some other resource(s) that may be helpful in learning about Ask Avo include: The doctor will see you shortly: Prepared for your visit, thanks to AI and Accelerating Innovation at Boston Children’s | Voices of the AVIA Network

DESCRIPTION

Ask Avo acts as a “digital front door” for clinicians, helping them navigate their complex EHR with ease. Ask Avo is actionable, allowing providers to ask for a patient chart summary pre-visit, a care gaps analysis, an ambient note, an order placement, and more. This unique combination of clinical decision support paired with real-time actions not only enhances provider decision-making but also saves them valuable time and improves patient outcomes.

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CATEGORIES & SOLUTIONS

Conversational AI

Artificial Intelligence (AI)

Consumer Access & Engagement

Conversational AI

Digital Care Plan Tools

Clinical Decision Support Systems

CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Behavioral Health Providers

Extra Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Product capabilities

Contextual understanding

Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines. Unlike conventional AI consult tools, Ask Avo's EHR integration allows it to consider important patient context without manual data input, ensuring efficiency and accuracy. Ask Avo is currently integrated with Epic via the App Showroom and Athena, with a Cerner and Meditech integration available by the end of 2024.

AVIA GUIDE

What is contextual understanding?

The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.

Capability Comparison Grid

	Ask Avo	UpToDate Learn more
Contextual understanding
Interoperability
Data security and privacy
Adaptability
Content library
Evidence-based review
Customization
Governance tools
Care gap identification
EHR Integration

EHR integration

Integrations

Acute care EMR, Ambulatory EMR, Ancillary EMR, Website / public online sources

EHR integration and relevant hardware

Recommended, but not required

EMRs supported

Epic, Cerner, Meditech, athena, eClinicalWorks

Hardware compatibility

None provided

Use cases and differentiators

Use case descriptions

Clinical Reference tool (AI-UptoDate in the EHR with patient context)
Documentation Assistance
Ordering Assistance
Pre-Charting Assistance

Pediatric use cases

Driscoll Children's is one of the early adopters of Ask Avo

Users

All clinicians

Differentiators vs internal options

Does not exist within most/all EHRs today

Differentiators vs competitors

EHR Integration ond Actionability: Tools not integrated into the EHR are never top-of-mind for clinicians and therefore require a huge investment from health systems to drive up adoption. Additionally, point solutions slow clinicians down instead of streamlining everything they need in one place. Ask Avo is designed to integrate seamlessly into EHR systems, leveraging nationwide patient data from HIEs to provide relevant and trustworthy responses based on the latest system and society guidelines.
Customizable, Actionable & Easy to Deploy: AI consult tools currently in the market simply produce a basic clinical summary, aren’t customizable, and lack critical, hospital-specific guidelines that meet the needs of local populations. Additionally, many tools require a tremendous amount of time and effort for IT teams to create, implement, and maintain. Ask Avo is never one-size-fits-all. Using Avo's customizable, back-end Builder, healthcare systems can swiftly customize and upload their own guidelines to Avo’s Knowledge Base and work with Avo’s team of informatics and technical experts to determine various guidelines’ relevance in clinical settings. In other words, health systems are empowered to implement AI within their own determined limits, prioritizing responses based on their guidelines and unique patient populations.
Trustworthy, Relevant & Transparent: Studies have shown that, especially in healthcare, ChatGPT is prone to hallucinations and incorrect or irrelevant source citations, in some cases referencing research that does not even exist. Health system decision-makers often lack insight and control into how AI tools on the market will guide their clinicians.Ask Avo is much more than a clinical summary aggregating information from often out-of-date and irrelevant sources. It is designed to generate responses from recent content relevant to the institution whose clinicians are using it. The tool's unique design includes a proprietary questioning system triple verification against trusted guidelines, and offers clinician visibility and control, further enhancing its reliability.
In a recent study of Ask Avo, 61 clinicians were asked to question both Ask Avo and ChatGPT 4o with the same 10 clinical prompts that involved questions about complex patient scenarios. After receiving a response, the physicians rated the answers based on trustworthiness, actionability, relevancy, comprehensiveness, and format-friendliness. Ask Avo outperformed ChatGPT 4o on all fronts with an average of 33% better ratings across all criteria and was statistically significantly better. Clinicians' feedback included, “Ask Avo is MUCH better than ChatGPT. I love the citations built directly into the source and the ability to easily pull those citations up on the same tab. I love the "AI Fact-Check" option that makes the limitations clear as well. This is excellent” and “This program cited its sources, which increases my comfort and trust in it tremendously.”

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About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

Ask Avo

5.0

Ask Avo

Overview

Select which hospital or health system you work at and see a personalized compatibility level.

Ask Avo screenshot.png

Product capabilities

Contextual understanding

What is contextual understanding?

Interoperability

What is interoperability?

Data security and privacy

What is data security and privacy?

Adaptability

What is adaptability?

Content library

What is content library?

Evidence-based review

What is evidence-based review?

Customization

What is customization?

Governance tools

What is governance tools?

Care gap identification

What is care gap identification?

EHR Integration

What is ehr integration?

Capability Comparison Grid

EHR integration

Integrations

EHR integration and relevant hardware

EMRs supported

Hardware compatibility

Use cases and differentiators

Use case descriptions

Pediatric use cases

Users

Differentiators vs internal options

Differentiators vs competitors

Company information

See more comparisons

Mediktor

5.0

Xealth

5.0

Media

Images

Ask Avo screenshot.png

Videos

Downloads

Select which hospital or health system you work at and see a personalized compatibility level.

See more comparisons

Mediktor

5.0

Xealth

5.0

Reviews

5.0

0.0

0.0

0.0

0.0

Reviewer’s Rating

Reviewer’s Role

Reviewer’s Org Size

Reviewer’s Org EMR compatibility

Reviewer’s Org Type

Clients

Type

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