Top 10 NEW: Artera Virtual Agents Alternatives & Competitors

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

• Chat Assistant Q&A (Flows and GenAI)
• Live Chat
• Phone to Live Chat Hand-off
• Appointment Request Forms
• Patient Appointment Screener
• Appointment Management (Confirm/Cancel/Reschedule)

The experience for patients on the phone is far from optimal. Patients experience: 

1. Long hold times
2. 3-4 transfers to get to the correct destination
3. Broken extensions
4. Full or malfunctioning voice mailboxes
5. Lack of resolution of their needs.

On average, one third of incoming phone callers abandon the call before they get help and 60% of incoming phone calls to your hospital are unresolved. This requires multiple phone calls from patients to get their needs met and to transact business, which exacerbates your phone call volume problems.

ActiumHealth Interact allows you to solve your patient experience problems on the phone easily and at a fraction of the cost of a human operator and allows callers to use natural language to navigate your telephony system and intelligently routes them to the correct destination more often than a human. With ActiumHealth Interact:  

1. Call abandonment is markedly reduced
2. Hold times shrink considerably
3. Callers are transferred on average one time during a call rather than 3-4 times
4. First call resolution rises considerably
5. Daily call volume handled by humans operators is reduced 50%
6. Patients have a much more consistent brand experience
7. And with EHR integration, automated transactions like scheduling functions, prescription refill, bill pay, and medical records requests become possible.

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

• Accessible symptom assessments with the highest levels of accuracy and safety
• Digital integration, branding and single sign on authentication for a seamless experience
• Covers 10,000+ symptoms and 3,600+ conditions
• Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

• 8 levels of urgency advice
• Tailor to your care options, support services and digital offerings
• Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
• Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

• Give doctors and advanced practice providers more time with patients
• Reduce the administrative burden
• Provide clinical reports directly in, or via, the patient’s EHR
• Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

Conveyor AI is the cure for "Documentitis" - inflammation caused by burdensome documentation requirements imposed by EMRs, billing systems, etc.

Here's how it works:

1. See your patient - with Conveyor AI enabled on your iOS device, tap “Start Encounter.” You can conduct your exam without worrying about taking notes or updating the EMR.
2. Conclude the visit - After completing your encounter, tap the “Generate” button in the Conveyor AI app. In under a minute, you’ll have a fully-customized write-up of your encounter. No typing necessary! Do you need specific sections or formatting in your notes? Conveyor AI offers customizable templates so that we generate exactly the information you need.
3. Close your charts 80% faster - Conveyor AI types your completed note directly into the patient’s chart in your EMR. Need to add anything? Conveyor AI offers best-in-class medical dictation so that you can dictate wherever you want and whenever you need.

Start a Free Trial: https://mobius.md/ios

Discover more here: https://mobius.md/conveyor%20ai/

Aiva Nurse Assistant is a smartphone app that serves as a personal assistant for hospital nurses, reducing their administrative burden while improving efficiency and wellbeing.  

Clients include Cedars-Sinai Medical Center and BayCare Health. As reported in Becker's Hospital Review, pilot ROI metrics include reduced overtime expense, faster & more complete documentation and increased HCAHPS.  

The app allows nurses to use conversational voice or text to document to flowsheets, set reminders and interact with other systems, including dietary, patient experience, interpreter services, room controls, patient education and policies & procedures.  

Today, documentation takes up to 41% of a nurse's shift, detracting from direct patient interaction, increasing stress and contributing to burnout. The hassle of manual documentation contributes to incomplete charting, leading to uninformed care decisions and potential fines (e.g., for HAPIs when there's no documentation of patient repositioning).

Aiva Nurse Assistant provides the most natural voice charting experience -- tailored to nurses, not physicians. One Assistant client projected up to an 80% time savings for a high-frequency charting task like patient repositioning.  

Aiva also goes beyond charting to save nurses time across all of the systems they use day-in and day-out -- whether they're in the patient room or on the go.  

Conversational control should give nurses back at least an hour per shift away from workstations and multiple app interfaces -- improving their efficiency but also their wellbeing and job satisfaction.

Modular, yet comprehensive, vCareCommand is the one enterprise cloud-based virtual care platform that can support all virtual care programs. vCareCommand offers zero code configurable web applications that are immediately familiar to users because they conform to your existing workflows; a robust suite of embedded common core collaboration, documentation, management and business intelligence tools; all fully integrated with your EHR and other systems of your choosing.

Built on 30+ years of experience in telehealth by the pioneers in the industry, vCareCommand delivers unparalleled high quality care to patients regardless of where they are. Our platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.

ReferralMD delivers AI-powered solutions for Referral Management, eConsults, Appointment Management, Fax Management, Patient Scheduling, Intake and Communications, Marketing CRM and Analytics. Our solutions help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform’s powerful workflow automation tools help healthcare providers drive operational efficiencies, increase revenue, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com..

>>> HOW WE HELP <<<

Digital Front Door

• Patient Access Tools
• Patient Direct Scheduling
• SmartCHAT Patient Intake
• Patient Communications

Operations

• Consult Management
• Referral Management
• Appointments and Scheduling
• AI Fax Management

Marketing & Services

• Marketing CRM
• Advanced Analytics
• Professional Services
• SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

• Reducing patient leakage through SmartMatch decision support and real-time analytics
• Standardizing and streamlining the referral management process across the organization
• Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

• Matching patients with appropriate providers using SmartMatch decision support
• Closing the feedback loop with specialists and reducing phone calls and faxes
• Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

• Increasing referral volume and capturing more revenue using CRM and marketing tools
• Improving customer service with referring providers through automated status reports
• Managing referral network and gaining insight into referral patterns using analytics 

DeepScribe’s AI scribe automates medical documentation for doctors. Powered by the largest clinical dataset in healthcare, DeepScribe ambiently captures patient visits as they happen and then writes complete, billable documentation directly within a clinician’s electronic health record system. From small private practices to large healthcare organizations, DeepScribe is helping clinicians of all kinds reduce burnout, improve patient care, and increase revenue.

Infermedica's Medical Guidance Platform is a set of AI-driven healthcare technologies that enables symptoms assessment and digital triage, and supports communication between physicians and patients.

At the core of Infermedica’s technologies are its Medical Knowledge Base, Inference Engine and API gateway.

Infermedica’s platform can be used by healthcare providers, insurers, telemedicine companies, employers, and governments to minimize inappropriate use of medical services, improve patient navigation, and user satisfaction. 

Symptom checking, intake and follow-up features provided by Infermedica’s platform can be freely implemented on webpages, mobile apps, patient portals, chatbots, voicebots, call centers, and others. It is possible through flexible API, and our ready-to-use solutions.