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Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.

Complex Care Management involves using advanced analytics and digital tools to identify and proactively manage high-risk, high-cost patients through coordinated, personalized interventions. Digital solutions in this space integrate predictive analytics, care coordination tools, and patient engagement platforms to enable healthcare organizations to deliver targeted interventions that improve outcomes while reducing costs.

Non-Emergency Medical Transportation (NEMT) solutions help healthcare organizations optimize patient access to medical care when transportation is a barrier. These solutions can streamline transportation logistics and reduce missed appointments by identifying transportation needs earlier and coordinating reliable rides more effectively.

In today’s rapidly evolving healthcare landscape, optimizing revenue cycle management (RCM) in healthcare is paramount for providers aiming to maintain financial health while delivering exceptional patient care. However, traditional RCM solutions suffer from glaring inefficiencies that lead to frustrated patients and lost revenue. Enter the digital front door (DFD)—a holistic approach that enhances RCM by digitizing and centralizing various aspects of the patient journey. By streamlining everything from intake to bill pay, the DFD drives efficiency and addresses many of the shortcomings of traditional RCM along the way.

AVIA Marketplace's Top Revenue Cycle Management (RCM) Companies Report | Fall 2024

Digital RCM solutions are software platforms and technologies that automate and optimize the healthcare revenue cycle. These tools leverage advanced algorithms, artificial intelligence, and data analytics to streamline financial processes, improve efficiency, reduce errors, and provide actionable insights.