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Agentic AI Platform for Healthcare Operations

Agentic AI Platform for Healthcare Operations

Agentic AI Platform for Healthcare Operations

2 verified clients
Agentic AI Platform for Healthcare Operations
Agentic AI Platform for Healthcare Operations

Overview


Select which hospital or health system you work at and see a personalized compatibility level.

Avia Summary

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Agentic AI Platform for Healthcare Operations is a solution provided by Magical. It belongs to multiple categories of digital health solutions including Revenue Cycle Management (RCM), Payer Intelligence, and Prior Authorization.
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It has 2 verified clients.
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Agentic AI Platform for Healthcare Operations integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Agentic AI Platform for Healthcare Operations include: Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference and Top Revenue Cycle Management (RCM) Companies Report | Fall 2024
DESCRIPTION

Agentic AI employees for healthcare

Explore our custom AI employees for critical back office, revenue cycle, and administrative healthcare workflows. Some of our most popular include full automations for:

  1. Prior authorizations
  2. Claims processing
  3. Insurance verification
  4. Payment posting
  5. Patient enrollment
  6. Denial management
  7. Claim scrubbing
  8. Credentialing
  9. Charge reconciliation

How Magical works

Fully automate rev cycle workflows

Use an AI employee trained specifically in revenue cycle management to automate entire processes end-to-end. (No human oversight required.)

Lower your cost to collect

Unlock the efficiency of a machine. Magical pulls patient patient data directly from one system into another, to minimize insurance denials and delays.

Built for enterprise security

Maintain the highest levels of security and privacy. We never store any personal health info on our servers. 

Daily Automated Testing | Automation Logs | SOC2 & HIPAA Compliant

Best-in-class reliability

Get over 90% success rates on end-to-end automations of any complex workflow. Magical uses multi-agent evaluation infrastructure to ensure your automations are running smoothly. 

Performance monitoring

Dive into complete logs of every single step of every single automation to give your team clear visibility into success rates and edge cases. 

Who we are

A blended team of 40+ technology and healthcare experts. Not only will you be working with agentic AI engineers, but also seasoned rev cycle experts. 

Why we’re trusted

Over 100,000+ companies—including WebPT, Phreesia, SonderMind, and Curalta—trust Magical automations for the following reasons:

  1. Fast: 1 month average implementation time
  2. Reliable: 90%+ average success rate end-to-end
  3. Proven: 100% agentic automation (no bots)
  4. Scalable: Magical runs entirely on virtual machines
  5. Interoperable: Magical can rapidly integrate with any system
  6. Compliant: Magical is SOC 2 and HIPAA-compliant
Read more
Product capabilities

Intelligent Automation

Make your workflow automations self-driving Traditional automations (RPA) is rigid and fragile, like driving manually to a destination using printed directions. If you miss a turn or make an error, everything quickly breaks. Agentic AI is like a self-driving car that understands your goal and the nuance it takes to get there. This is intelligent automation that course-corrects, identifies shortcuts, and gets smarter over time.

AVIA GUIDE
What is intelligent automation?
Utilizes AI and machine learning to automate routine tasks Employs robotic process automation (RPA) for repetitive, rule-based processes Reduces manual data entry and associated errors Example: An RCM solution that automatically codes encounters based on clinical documentation and updates claims in real-time.
EHR integration

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other
Use case dependent
Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care
Desktop
Use cases and differentiators

Automate complex healthcare operations workflows end-to-end using agentic AI.

Magical deploys specialized AI employees that complete high-volume administrative and revenue cycle tasks across systems — including prior authorizations, referrals, eligibility, benefits verification, claims follow-up, and data reconciliation — with built-in quality controls and human review when needed.

Teams go live in weeks (not months) and achieve 90%+ straight-through automation with perfect accuracy on completed work.

  • Healthcare operations executives (CFO, COO, VP Ops)
  • RCM leaders and managers
  • Prior authorization specialists
  • Referral and intake teams
  • Billing and claims operations staff
  • Payment integrity and denial management teams

• Works across systems — not inside just one EHR

Magical automates workflows that span EHRs, payer portals, fax, email, and external tools — where most operational work actually happens.

• Completes work, not just routes it

Unlike EHR task queues and rules, Magical’s AI employees perform the full workflow end-to-end (data gathering, form completion, submission, follow-up, and reconciliation).

• Built for real-world variability

Handles unstructured data, changing payer rules, and edge cases that EHR automations can’t manage reliably.

• Rapid deployment without IT backlog

Go live in weeks with workflow-first AI — no heavy integrations, scripting, or custom development.

• Built-in quality controls & audit trails

Every action is logged, reviewable, and governed for healthcare compliance.

• True agentic AI — not scripts or fragile bots

Magical deploys specialized AI employees that reason, adapt, and complete workflows — not brittle RPA or single-step automations.

• End-to-end ownership of outcomes

From intake to resolution, Magical automates the full process instead of isolated tasks.

• Proven at enterprise scale

Live in production across high-volume healthcare operations with 90%+ straight-through automation.

• Workflow-first design

Built specifically for healthcare operations and revenue cycle — not generic automation retrofitted to healthcare.

• Fast time to value

Customers go live in weeks and see ROI immediately — not months of implementation and tuning.

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  • AMC
  • Pediatric Facilities
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  • Used by Safety Net organizations

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