Docent Health helps health systems better understand their customers and deliver a consumer-centric approach to healthcare. Their end-to-end experience solution, built with leading health systems, integrates patient engagement, CRM, and care coordination applications into a single platform – ensuring that every patient gets a more personalized experience. Their partnerships are helping health systems attract new customers, reduce leakage, increase patient activation, and deliver better health outcomes. Docent's API rich experience platform integrates with the EMR and pulls in consumer data from across the organization to create human-centric customer profiles with segmentation based on factors such as social determinants of health, preferences, and customer lifetime value. The platform communicates directly to patients using text and AI driven conversations. It coordinates service activities through innovative workflow tools, or by pushing next-best actions and insights directly into the EMR and other applications. To help health systems deliver best-in-class, proactive, and on-demand customer services, Docent also provides white-labelled navigator services that support patients via phone, text, messaging, and email. This holistic approach delivers positive financial ROI in year one while helping health systems meet the evolving needs of consumerism in healthcare.

Docent Health's mission is to help health systems build and retain lasting patient relationships. Docent helps organizations embrace and deliver a consumer-centric approach to healthcare. Docent’s tech-enabled service combines digital and human interactions to guide ALL patients and accommodate their specific needs and preferences. With Docent, health systems can provide differentiated services to their patients and referring providers, becoming a preferred destination for empathic care.

Chapman Law Group is a law firm that explicitly defends healthcare professionals. We specialize in civil litigation/malpractice accusations, compliance issues involving audits and creating compliance programs, healthcare fraud defense such as accusations by CMS, Tricare, etc., appellate defense in the supreme court, healthcare business M&As, licensing and regulatory affairs such as defending your license from the board of medicine, credentialing, and issues with the practitioners data bank.

Chapman Law Group is a law firm that explicitly defends healthcare professionals. We specialize in civil litigation/malpractice accusations, compliance issues involving audits and creating compliance programs, healthcare fraud defense such as accusations by CMS, Tricare, etc., appellate defense in the supreme court, healthcare business M&As, licensing and regulatory affairs such as defending your license from the board of medicine, credentialing, and issues with the practitioners data bank.

Our experienced team includes healthcare lawyers, professional license defense lawyers, compliance lawyers, and white collar criminal defense lawyers. Contact us today for a consultation!

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Business Address: 1441 W Long Lake Rd, Troy, MI 48098

Business Phone Number: (248) 644-6324

Hours of Operation: Monday - Friday: 8:30 a.m. - 5:00 p.m.