With hospitals focusing more on the patient and visitor experience, visitor management solutions are being adopted to enhance the overall check in process and keep staff and patients safe. Hospitals and healthcare facilities want to be able to pre-schedule visitors, check in walk-up guests, screen visitors against watch lists— including criminal background and ex-employees— notify staff of arriving visitors, and print badges that make visitors easily identifiable. With the wealth of data and reporting options available to hospitals, it can be difficult to know how to plan for and implement new technology, so we’ve put together a list of seven best practices your hospital can use to get your visitor management system up and running optimally.

Our cloud-based visitor management software, BreezN, is backed by our global military security heritage, hosted on the Microsoft Azure Cloud which offers SOC 1, 2, and 3 reports. We're trusted by enterprise companies like Johnson & Johnson, Liberty Mutual, and NASA to help increase security for their staff, facility, and data, while also improving workflows. iPad check-in is quick, user intuitive, features ID scanning, photo badge printing, and helps with compliance needs like HIPAA and ITAR. We offer a visitor management system that improves workflows, enhances your brand's image, and increases security for your staff, facility, and data. Veristream’s solution automates the visitor management process for Fortune 500 companies, hospitals and healthcare facilities, multi-tenant buildings, as well as educational and corporate campuses. Our background in security translates to a safer environment for employees and guests. Manually signing a log book to check-in to a company does not present the image many companies are seeking. Our BreezN solution provides the most efficient and modern visitor experience by using an automated check-in process to capture images, send instant visitor notifications, print custom badges and collect signatures. Veristream improves the visitor’s perception of a company by saving them time through automated efficiencies.

Online, mobile-first patient intake makes appointment day simpler for patients and gives providers information ahead of time. Mobile check-in simplifies appointment day: patients text when they arrive, get updates from staff members, complete forms, and even video chat with staff or providers.

Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. 

Luma’s Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem.

Headquartered in San Francisco, Luma serves more than 650 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.

Luma's deep integration, breadth of market-leading platform solutions, and connection across a healthcare organization's tech stack makes next steps delivered to patients and staff more informed and actionable, differentiating our platform from patient engagement and experience vendors.

Luma customers report reducing phone calls and wait times by half, yet seeing record numbers of patients. Since 2020, HIPAA-compliant messaging between patients and providers on the Luma platform has increased by 50%. And most importantly, this increased ability to collaborate on next steps powers better clinical care. At FQHC Alexander Valley Healthcare, Luma reached 15% more Spanish-speaking patients and brought 38% more attributed patients in for care. Organizations using Luma report up to an 80% referral conversion rate, with patients receiving critical specialty care within days rather than weeks.