Vecna

Vecna’s automated self service platform streamlines patient experience and operational efficiency from appointment made to care received. * Online Patient Pre-Registration & Digital Forms * Touchless Mobile Check-in and Virtual Waiting Room * Table/Kiosk Express Check-in * Payment Collections * Eligibility & Estimates * Waiting Room Management * Operational Reporting * Wayfinding vecnahealthcare.com

Vecna Patient Self-Service Portal Consumer Convenience Seamless integration of patient-facing data sources in your system of record reduces the need for repetitive tasks at check-in. Patients can check in from anywhere, at anytime using their preferred device. Billing Transparency Perform eligibility checks before the scheduled appointment. Patients gain visibility into cost of care estimates for upcoming services. Patient Preferences Patients can pay bills using saved payment methods. Online Forms and Questionnaires By completing forms and questionnaires prior to their appointment, patients spend less time in the waiting room and staff does less data entry. Enterprise Payments Vecna’s PCI-compliant payment solution consolidates billing for ambulatory and acute care into a single itemized payment screen. Patients can make payments on past-due balances and copayments before their visit. Personalized Registration & Online Scheduling Vecna’s integrated online patient portal streamlines the patient experience and automates tasks for staff, lowering overhead costs. Patients can review and update demographics, insurance information, make payments, and complete appointment-specific forms all prior to arriving onsite. www.vecnahealthcare.com

In 2009, the United States Department of Veterans Affairs selected Vecna to implement VetLink patient self-service as part of an initiative to improve efficiency in patient and staff workflow. Vecna deployed patient self-service to 154 VA medical centers and thousands of community-based outpatient clinics associated with these medical centers, and installed 6,000 kiosks serving 9 million patients. Nearly a decade later, Vecna’s solution continues to save time and money, and to improve satisfaction for thousands of Veterans their families every day.