From patient to provider to hospital, PXB provides the end-to-end solution to close the gap between patient expectations on exceptional care to the hospital providing their care.

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Provides analytical data for hospital administrators/leaders to see trends in patient care that lead to positive or negative patients satisfaction results. These results are received directly from patient without influence or pressure from staff asking questions or reviewing results.  

Real-time service recovery opportunities based on patient satisfaction scores below expectations.

Reduce the call/outreach burden on staff through automated digital communications.

Can be bundled with other PatientBond Health, Marketing and Financial products or sold separately. Track all patient responses in a dashboard