Simplify patient payments with a single integrated platform. From pre- to post-service, every payment channel is centralized and easily accessible, with automated posting and to-the-penny reconciliation.

No matter how many locations you have or how complicated your system, our holistic approach to the patient financial experience helps you seamlessly increase collections, efficiency and satisfaction. 

The Waystar platform offers:

• Purpose-built infrastructure to power all patient payments + communications
• Easy-to-use technology to deliver an intuitive payment experience
• Personalized engagement + affordable payment options to empower fiscal decisions
• Easy, reliable integration with your existing systems
• Automatic reconciliation, every day and to the penny

What our clients are saying:

“After implementing Waystar, payments have increased substantially, patient wallet adoption has doubled and our Net Promoter Score among patients rose to +60, which is incredible. ”

Cole Elmer, VP Revenue Management, BJC Healthcare

Waystar delivers innovative technology that simplifies and unifies healthcare payments. The company’s cloud-based platform helps healthcare providers across all care settings streamline workflows, improve financial performance and bring more transparency to the patient financial experience. Waystar solutions have been named Best in KLAS or Category Leader by KLAS Research 16 times (across multiple product categories) and earned multiple #1 rankings from Black Book. The Waystar platform is used by more than half a million providers, 1,000 health systems and hospitals, and 5,000 payers and health plans—and integrates with all major hospital information and practice management systems. On an annual basis, Waystar’s AI-powered solutions process $5B in patient payments, generate $4B in out-of-pocket estimates and process claims representing approximately 40% of the U.S. patient population. For more information, visit www.waystar.com.

Simplify the patient financial journey with self-service, mobile-optimized payment solutions. Your patients are managing all aspects of their lives on their mobile devices, why not meet them where they are for payments as well?
Our suite of patient payment tools helps you ensure you can collect all forms of payment anytime, anywhere, streamlining your collections processes. You can even identify those patients who are a payment risk and offer them the financial journey that makes the most sense for them – including qualifying for financial assistance programs and starting personalized payment plans.

• $15 Million in charity found for patients
• 88% Kootenai Health's accuracy when determining the right financial assistance program with Experian solutions
• $2.7 Billion - Amount of payments captured by PaymentSafe in 2021

PaymentSafe

Collect any form of patient payment anywhere, anytime while ensuring payment security through point-to-point encryption.

Patient Financial Advisor

Text-to-mobile experience that allows patients to view their bill and make a secure payment from their mobile device.

Patient Financial Clearance

Determine which patients are likely to pay their bill and connect those who qualify for financial assistance with the right programs.

PatientSimple™

Consumer-friendly self-service portal to help your patients manage paying balances, managing payment plans, and applying for charity care in one place.