Bridge is an award-winning enterprise patient engagement solution for healthcare organizations. The platform allows companies to replace their existing EHR’s patient portal, connect multiple health IT systems, consolidate patient engagement tools, and launch a digital front door. Scalable and easy to deploy, the solution is ONC 2015 Edition Certified and available as a client-branded web application and mobile app for Android and iOS. Bridge streamlines the patient experience by automating the entire care journey. Patients are kept engaged with customizable electronic communications, and multi-platform access to health, financial, and appointment information. Features include self-scheduling, health information access, secure patient-provider messaging, mobile intake, bill pay, telemedicine and much more. With a fully-documented and free API, healthcare organizations can easily create their own interfaces, add-on features, and run advanced reports. Founded in 2012 and headquartered in Dallas, Texas, Bridge is trusted by outpatient groups, specialty clinics, hospitals and EHR vendors as their patient engagement solution of choice. Bridge’s suite of products include: Bridge Portal The comprehensive patient portal is the company’s core product and offers secure patient-provider messaging, medical records access, lab results, prescription refill requests,, portal self-registration, two factor authentication, appointment requests and reminders, patient forms, broadcast messaging, proxy accounts, and patient education. Bridge Pay Bridge features advanced online bill pay and financial management tools with deep integration into many of the industry's leading Revenue Cycle Management and Practice Management systems. Advanced integrations with these systems and leading payment gateways allow patients to view their entire financial picture and pay their bill online in a PCI-compliant manner. Bridge Scheduling Bridge supports real-time, self-scheduling for most EHR/PM systems and accommodates custom workflows and complex decision trees. Appointments that cannot be self-scheduled can be routed as appointment requests. Once an appointment is scheduled, appointment reminders can be sent automatically via email, SMS, IVR and/or push notification for appointments made both inside and outside of the portal, even for patients that haven’t registered for a portal account. Bridge Scheduling can be made available directly on a company’s website, through Bridge’s patient portal, or in Bridge’s client-branded mobile app. Bridge Telehealth Bride’s telehealth solution leverages Zoom® for Healthcare and enables organizations to seamlessly connect telehealth into their visit workflow. It also integrates with existing modules like Bridge Intake and Bridge Scheduling to help providers develop automated, custom telehealth workflows across the entire care journey for greater efficiency. Bridge Mobile Healthcare organizations can publish their own, branded iOS/Android mobile app using the same user interface as the Bridge Portal web application, giving patients a unified web/mobile experience. The mobile app offers all the same functionality as the web application, including patient medical records, appointment scheduling, messaging, lab results, patient education, bill pay, and more. Bridge Intake A next-generation patient intake and check-in solution to conveniently capture all the important patient intake information in a single step. The product can be accessed throughout Bridge's patient engagement platform, which includes their patient portal and native mobile app, or via an SMS invitation sent to the patient prior to the visit. Bridge Intake uses a bidirectional interface to send and receive information, potentially from multiple EHRs and PM systems, and exports data to discrete data fields in the EHR/PM systems. Bridge Tasking Centralize patient requests and portal tasks with Bridge’s tasking solution. Similar to a support ticket system, Bridge Tasking is a perfect way to increase business efficiency and offer patients a better experience. Bridge Interface Interface with one or more EHR, PM, RCM, LIS and RIS systems with Bridge’s robust interface engine, Bridge Interface supports all the most popular interface technologies, including FHIR, HL7, REST API, XML, CSV and SFTP-based file interfaces.

The xCures medical record retrieval system is designed to collect patient data from every relevant source with speed, accuracy, and completeness. It and often improves HIN record retrieval by 30% or more and serves as the foundation of our platform, ensuring healthcare organizations can access all the clinical information they need without delays or manual chasing.

At the core is a proprietary Record Locator Service that identifies and requests medical records across an extensive national network. This includes integrations with health information exchanges (HIEs) and QHIN connections. 

The platform can also operate with client-held or patient-provided data through secure uploads—whether that means PDFs, CCDAs, FHIR bundles, TIFFs, or even legacy faxed documents.

When a retrieval request is initiated, the system automatically maps out all known care locations and providers associated with a patient. It then triggers simultaneous record requests through connected networks, leveraging advanced matching algorithms to maximize recall while avoiding duplicates. The Record Locator Service continuously refines its network intelligence, improving retrieval rates and coverage over time.

For organizations with internal data silos or existing EHR integrations, xCures supports direct connections through APIs and secure data exchange protocols. These connections allow for automated ingestion of encounter documents, lab results, and imaging reports from internal or partner systems.

The process is designed to meet both compliance and operational needs. All record retrievals are fully auditable and each document’s origin, timestamp, and metadata are preserved to ensure transparency and traceability.

The result is a comprehensive, unified record set that captures the patient’s most complete medical history. 

xCures® operates an AI-assisted healthcare data platform that reduces the operational burden of working with complex medical records.

The platform accepts structured and unstructured medical records gathered across multiple sources (QHIN, Carequality, TEFCA’s IAS, client-owned data, and legacy systems).

After ingestion, the platform prepares the records for further interrogation and interaction by cleaning, de-duplicating, classifying, standardizing, and enriching them with metadata. 

xCures’ validated information-extraction methods can produce decision-ready intelligence about each patient.

The output is seamlessly delivered to client tools and workflows through the xCures Platform UI, standard REST API integrations, and via flexible export and sync options.

The platform is designed for speed and flexibility, so users can: 

• Access configurable patient checklists
• Easily find records or documents of interest
• Review patient medical histories
• Access cohort and summary data

With every data element linked to its source document, users can always trust and verify the output.

The platform serves as a semantic layer for healthcare data: built for interoperability, grounded in verifiable sources, and designed to present the right information to the right person at the right time. 

The xCures Custom Record Locator enriches patient identities and often improves HIN record retrieval by 30%+.