Paper EOBs and checks are typically sent to a provider’s lockbox for the check to be deposited. Paper EOBs come in varying formats and are problematic for the billing teams to accurately post to the proper patient accounts. Often, this is a manual data entry process. With MediStreams’ EOB conversion service, we receive EOBs and check images from the provider’s lockbox. The service converts the EOB images to an ANSI 835 output file, configured to auto-post to the provider’s billing software. The files are delivered within 24 hours, with a 96% accuracy rate. The MediStreams’ web portal provides for easy identification and management of denials, and information for secondary billing.

Support, Turnaround Time, Quality Assurance, Accuracy