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Upfront

Top 10 Upfront Alternatives & Competitors

Upfront provides intelligent and personal care navigation for everyone by directing each patient to the right site of care within one scalable platform through automated and personalized digital navigation. Patients are lost and frustrated because they don’t know how or when to use all the care services available to them. Compounding the challenge, ambulatory organizations are struggling because of rising costs, decreased payments and access constraints. The system is broken. Upfront directs every patient to the right service or visit in one scalable enterprise platform for automated and personalized digital navigation. The outcome is lower costs, higher necessary visit completion rates, site of care optimization and improved patient satisfaction.
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Overall Top 10 Upfront Alternatives & Competitors

Browse options below. Based on data from AVIA reviews and gathered information about the vendor's clients, you can see how Upfront stacks up to the competition. Check reviews from current & previous users at organizations like yours to find the best product for your you organization.

#1

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

Artera Harmony: One Platform - Seamless Orchestration - Infinite Applications.

Artera's award-winning patient communications platform - Artera Harmony - integrates across a healthcare organization’s tech stack, EHRs and third-party vendors. 

Artera Harmony helps unify, simplify and orchestrate digital communications into the patient’s preferred channel (texting, email, and voice), in 109+ languages. 

Holistic view of every interaction:

  • Analytics (understand how vendors / departments / workflows are performing)
  • Automated Workflows (build conversations from template library)
  • Vendor and Use-Case Rules (prioritize what is most important)
  • Patient Preferences and Consent
  • Live Agents (escalate and route messages)
  • Live monitored with AI-enabled real-time sentiment tracking

What Makes Harmony Different:

  • Differentiate & optimize your patient experience with our most advanced workflow builder capabilities ever
  • Manage more conversations than ever before in Artera’s enhanced inbox
  • Access AI / LLM-driven translation, improving patient access and engagement
  • Track communication performance from outreach to outcome with Artera’s enhanced suite of analytics views

Artera Harmony's Key Features & Benefits:

Easy Workflow Configuration, Maximum Impact

Flows 

  • Build personalized patient engagement journeys to extend patient interactions

Inbox (Smart Inbox)

  • Effectively oversee larger populations and access a unified display of messages spanning all practices.

Homepage with Next Best Actions

  • Recognize key "action items" that may spotlight critical conversations, data insights and more

Staff AI Co-Pilot

  • Craft high-quality messages with intelligent functions like sentence completion and advanced translation

Message Categorization

  • Process and categorize all messages to better understand the communication driving interaction

Native Value Reports

  • Move dashboards into your core Artera interface for a more streamlined staff experience

Artera has been named a Deloitte Technology Fast 500 company (2021 - 2024), and ranked on the Inc. 5000 list of fastest-growing private companies for five consecutive years.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#2

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Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Aiva Nurse Assistant is a smartphone app that serves as a personal assistant for hospital nurses, reducing their administrative burden while improving efficiency and wellbeing.  

Clients include Cedars-Sinai Medical Center and BayCare Health. As reported in Becker's Hospital Review, pilot ROI metrics include reduced overtime expense, faster & more complete documentation and increased HCAHPS.  

The app allows nurses to use conversational voice or text to document to flowsheets, set reminders and interact with other systems, including dietary, patient experience, interpreter services, room controls, patient education and policies & procedures.  

Today, documentation takes up to 41% of a nurse's shift, detracting from direct patient interaction, increasing stress and contributing to burnout. The hassle of manual documentation contributes to incomplete charting, leading to uninformed care decisions and potential fines (e.g., for HAPIs when there's no documentation of patient repositioning).

Aiva Nurse Assistant provides the most natural voice charting experience -- tailored to nurses, not physicians. One Assistant client projected up to an 80% time savings for a high-frequency charting task like patient repositioning.  

Aiva also goes beyond charting to save nurses time across all of the systems they use day-in and day-out -- whether they're in the patient room or on the go.  

Conversational control should give nurses back at least an hour per shift away from workstations and multiple app interfaces -- improving their efficiency but also their wellbeing and job satisfaction.

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product capabilities
Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#3

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

AI to review all patient data, ensure diagnoses are not missed, and automating note-writing.

Regard uses proprietary algorithms to automatically diagnose and document conditions on behalf of inpatient providers. These automatically-generated notes save providers time, reduce coding queries, and have a dramatic impact to hospital finances.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#4

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Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Our evidence-based care programs are built with clinicians to anticipate patient needs and proactively offer additional support during key points in care journeys where things could go off track — such as right before or after surgery, after the birth of a child, or being newly diagnosed with a chronic condition. We offer this support to patients through conversational, two-way texting that feels as simple as chatting with friends and family, but is backed by AI and natural language processing to intelligently answer common questions and triage concerns to the care team directly into the EHR or Memora’s own dashboard. Clinicians can see message history and jump seamlessly into the conversation with the patient or chat in-thread, provider-to-provider, to coordinate care — helping patients feel more satisfied with their care, and clinicians more valued in how they deliver it. 

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#5

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Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Automatic, customized reminders integrated with your EHR schedule get more patients in the door and reduce no-shows. Reminders are available in 20+ languages. From reminders, patients can complete forms, schedule appointments, and more.
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#6

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Ambience Healthcare’s AI platform for documentation, CDI, and coding has been deployed at health systems such as Cleveland Clinic, UCSF Health, St. Luke’s Health System, John Muir Health, and Memorial Hermann Health System. Ambience is the only AI scribing and coding solution designed to support 100+ specialties and subspecialties, and is directly integrated with Epic, Cerner, athenahealth, and other leading EHRs. 

 

By partnering with Ambience, healthcare systems reduce documentation time by an average of 80%, improve clinical documentation integrity, and achieve at least a 5X return on investment with more accurate E&M coding. Ambience is also the only AI solution that provides clinicians with AI-assisted CDI support. Ambience surfaces precise diagnosis codes for clinicians to review based on patient conversations, then structures documentation to support selected codes. 

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#7

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Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Connect patient experiences for better outcomes

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#8

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Awell is a low-code platform used by interdisciplinary clinical & product teams to redesign how clinical workflows are orchestrated and delivered. With Awell, care organizations automate routine clinical tasks, consolidate data between multiple systems and drive seamless coordination between care teams and patients.

Awell’s customers have improved the lives of more than 150,000 patients across a wide array of medical conditions. They achieved results such as 50% increase in care team capacity, 40% reduction in length of stay and 25% reduction in emergency room admissions.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#9

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Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
Trailblazer
Trailblazer
5+ years in business
5+ years in business

An Enterprise CRM built from the ground up exclusively for healthcare—equipped with the advanced capabilities to seamlessly integrate and activate sources of data -EHR, Labs, claims, SDOH and other related consumer data. This data ecosystem gives Healthcare organizations the curated information needed to take a giant step forward in what Innovaccer calls a three tier strategy to build Health 1:1 journeys - find, guide, and keep patients for life that encapsulates the right data, the right message, the right care to the right person at the right time.

We bring together an array of innovative solutions - CRM Data Integration: which ingests and combines clinical data with consumer data sources to create a single, longitudinal patient view; Marketing Center: helps providers to monitor their market share and marketing campaign effectiveness through advanced tagging, tracking, analytics and dashboards; Experience Center: a solution package to drive agent efficiency and improve consumer experiences, including campaign, appointment, referral and care modules. Journey Center: Integrating and activating all patient data through a longitudinal consumer/patient record, health systems can attract new consumers more effectively and guide patients throughout their care journey in a way that is smart enough to recognize specific requirements of their health plan, coordinate episodes to improve experiences and your organization’s financial outcomes.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#10

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Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Patients expect communication that mirrors their consumer experience. And while a variety of department-level patient-engagement tools have emerged, they don’t sync up or provide organization-wide solutions. Only RevSpring offers a patient communication platform that connects the entire patient journey with clear and concise communication that drives responses. Our patient messaging moves beyond single-message reminders to deliver an intelligent, coordinated workflow of messages centered around a patient’s entire healthcare encounter.

Encounter-Based Patient Messaging

Intelligent reminders that surround the patient encounter for fluid engagement touchpoints:

  • Appointment Reminders: Intelligent, tailored, and automated via phone, text, and email
  • SMS Ato-Response: Validate the patient's response with an automated receipt
  • Just-in-Time Messages: Automatically send a message several hours before the appointment, such as a copayment collection option
  • No-Show Messages: Create a reschedule opportunity for patients who did not attend the appointment
  • One-Question Survey: Gain a quick view of the patient's encounter experience
  • On-Demand Messaging: Easily send custom messages regarding office closures or other alerts
  • Survey+ Messages: A robust post-visit survey with specialty specific questions
  • Two-way Messaging: Communicate securely with the patient, initating the conversation from an encounter message appintment reminder

A Comprehensive Patient Engagement Platform

RevSpring has spent decades innovating patient communication pathways that lead to increased patient satisfaction and successful financial responses. We are the leading provider of patient engagement and communication solutions that span the entire patient life cycle. From pre-service communication to post-service follow up and surveys, our 

solutions offer intelligent, cohesive messaging that informs, educates, and enhances the patient’s journey.

Move beyond a single-message approach with Talksoft messaging and RevSpring’s patient communication platform to provide clear and concise communication throughout your patients’ entire journey.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Visit Website

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