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Upfront

Upfront

Upfront

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Overview


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Avia Summary

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Upfront is a solution provided by Upfront Healthcare Services which was founded in 2015. It belongs to multiple categories of digital health solutions including Scheduling, Customer Service, Improving Engagement & Self-Management, and Ambient Intelligence.
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It has 2 verified clients.
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Upfront integrates with major EMRs such as Epic.
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Some other resource(s) that may be helpful in learning about Upfront include: Top Prior Authorization Companies Report | 2023 and A buyer’s guide to conversational AI
DESCRIPTION
Upfront provides intelligent and personal care navigation for everyone by directing each patient to the right site of care within one scalable platform through automated and personalized digital navigation. Patients are lost and frustrated because they don’t know how or when to use all the care services available to them. Compounding the challenge, ambulatory organizations are struggling because of rising costs, decreased payments and access constraints. The system is broken. Upfront directs every patient to the right service or visit in one scalable enterprise platform for automated and personalized digital navigation. The outcome is lower costs, higher necessary visit completion rates, site of care optimization and improved patient satisfaction.
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EHR integration

None provided
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Epic
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Use cases and differentiators

A patient navigation platform that’s easy-to-use and scalable across your enterprise

Driving stronger patient navigation and retention with advanced analytics

patients, clinicians

None provided

Identify

Data-driven analytics reveal and prioritize the most valuable patient actions to align with your strategy.

Personalize

Taking the strategic insights, we personalize the relevant content to guide patients to complete the desired action.

Engage

A personalized and HIPAA compliant microsite with patient-specific content is dynamically created and is automatically sent to the patient in their preferred communication method.

Measure

We track and analyze engagement data to measure performance against our clients’ strategic metrics and adapt for continuous improvement.

Company information

Founded in 2015

20.0M total equity funding

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Videos

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Downloads

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Reviews


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Overall Score
4.5

2 reviews


4.0

Features

4.0

Ease of use

4.0

Customer Support

3.0

EHR Integrations

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Reviewer’s Role
  • End user
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Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence


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