Avia Logo
Write a review
Categories
Resources
For Vendors

Products /

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

Visit Website

By Ada Health
5.0

7 reviews

Visit Website

Ada Health: Intelligent care navigation
Ada Health: Intelligent care navigation

Visit Website

OverviewReviews
Clients
Resources

Overview


Contents


AVIA SummaryAboutProduct capabilitiesEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
You may also be interested in:
product image

QGenda Capacity for Clinic and Exam Rooms

QGenda

Sponsored

Sponsored

Avia Logo

Avia Summary

o
Ada Health: Intelligent care navigation is a solution provided by Ada Health which was founded in 2011. It belongs to multiple categories of digital health solutions including Behavioral Health Screening, Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, Digital Front Door (DFD), Virtual Health, Patient Flow, Conversational AI, and Artificial Intelligence (AI).
o
It has 10 verified clients.
o
Ada Health: Intelligent care navigation integrates with major EMRs such as Epic, Cerner, and Meditech.
o
Some other resource(s) that may be helpful in learning about Ada Health: Intelligent care navigation include: Digital transformation essentials — Wayfinding and Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
DESCRIPTION

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

  • Accessible symptom assessments with the highest levels of accuracy and safety
  • Digital integration, branding and single sign on authentication for a seamless experience
  • Covers 10,000+ symptoms and 3,600+ conditions
  • Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

  • 8 levels of urgency advice
  • Tailor to your care options, support services and digital offerings
  • Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
  • Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

  • Give doctors and advanced practice providers more time with patients
  • Reduce the administrative burden
  • Provide clinical reports directly in, or via, the patient’s EHR
  • Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

Read more
FEATURED MEDIA
See more

media thumbnail
Ada Health - About Ada DFD Brochure - Your DFD powered by Ada_ v1.2 DIGITAL.pdf
Ada Health - About Ada DFD Brochure - Your DFD powered by Ada_ v1.2 DIGITAL.pdf
media thumbnail
Ada Health - Definitions of DFD paper_v1.3_July2023_edit_LR.pdf
Ada Health - Definitions of DFD paper_v1.3_July2023_edit_LR.pdf
edit-media
Care navigation based on geolocation
edit-media
Ada assessment report
edit-media
Ada Health - care navigation
edit-media
Ada assessment report 2
See all media
CATEGORIES & SOLUTIONS

Behavioral Health Screening


Wayfinding


Patient Experience & Engagement


See more

Patient Self-Care


User Navigation Wayfinding Solutions


Virtual Triage Tools for Consumers


See more
CLIENT TYPES

Academic Medical Centers

Accountable Care Organizations

Large Hospital/Health System

Health Insurers

Pharmaceutical

Government

Extra Large Hospital/Health System

Product capabilities

Interoperability

Integration with patient portals and EHRs using FHIR open standards.

AVIA GUIDE
What is interoperability?
Conversational AI solutions should seamlessly integrate with the EHR and other existing systems, databases, and digital channels.
Contextual understanding

Probabilistic reasoning engine with a comprehensive medical knowledge base, provides safe and personalized information.

AVIA GUIDE
What is contextual understanding?
The solution should understand and respond to patient inputs in a manner that takes the context into account, providing relevant and accurate information or advice.
Data security and privacy

Recognized for highest levels of privacy and security.

AVIA GUIDE
What is data security and privacy?
Solutions must protect patient privacy and comply with HIPAA and all other applicable regulations.
Naturalistic interaction

Dynamic question flow, so depending on the user's symptoms and risk factos, the assessment flow will differ each time. Asks the user a series of questions, just like a doctor.

AVIA GUIDE
What is naturalistic interaction?
The user experience should mimic human conversation and include an easy, intuitive interface.
Scalability

Proven to deploy at scale with some of the world's largest health systems. Already available to over 60million users.

AVIA GUIDE
What is scalability?
The solution should be capable of handling increasing volumes of interactions as use cases expand and adoption grows.
Adaptability

Ada is continually improved and optimized.

AVIA GUIDE
What is adaptability?
A good solution should keep pace with rapidly evolving AI technology and continuously improve over time.
EHR integration

Integrations
Patient portal, Website / public online sources
EHR integration and relevant hardware
Use case dependent
EMRs supported
Epic, Cerner, Meditech, Allscripts, Self-developed
Hardware compatibility
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Solution libraries
Epic ShowroomIn Epic Showroom: https://apporchard.epic.com/Gallery?id=7330
Use cases and differentiators

Use case descriptions
  • Digital front door care navigation
  • AI-powered symptom assessments
  • High medical quality prediagnosis
  • Patient education
  • Personalized care navigation
  • Virtual urgent care
  • Virtual primary care 
  • Clinician decision support
  • Population health
Pediatric use cases

Ada's knowledge and AI includes pediatrics and can advise on a range of symptoms, risk factors and conditions for children and babies from birth [Note: Ada is a medical device intended to be used by people over 16]

Users

Patients, Members, Users

Clinicians 

Differentiators vs internal options

Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs. 

Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:

  •  Release time to care by saving patients from needing to repeat their story 
  • Prepare physicians ahead of the consultation and be focus their time where it may be most needed. 
  • Support clinicians' decision-making by surfacing symptoms and risk factors that they may not have previously considered in their diagnosis 
Differentiators vs competitors

Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.

A trusted and intuitive user experience: Ada’s award-winning design and user interface help users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.

Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.

Navigation and integration: Care navigation and guidance is customizable to client’s needs, and Ada can integrate seamlessly with existing programs.

Ada’s global reach: Available in 11 languages and 150 countries, Ada is available to over 50 million people and can adapt to local needs.

Company information

By Ada Health

Founded in 2011

189.5M total equity funding

Visit website

HELPFUL TOOLS

Ada Health: Intelligent care navigation Comparisons

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Conveyor AI

Conveyor AI

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Mediktor

Mediktor

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
DeepScribe

DeepScribe

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Digital Front Door ("DFD")

Digital Front Door ("DFD")

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Azodha Platform

Azodha Platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Gozio platform

Gozio platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
ReferralMD Platform

ReferralMD Platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Awell

Awell

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Infermedica: The Medical Guidance Platform

Infermedica: The Medical Guidance Platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Eleanor

Eleanor

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Kahun

Kahun

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Sympti Digital Front Door

Sympti Digital Front Door

See more comparisons
Compare to similar products

Best Ada Health: Intelligent care navigation Alternatives

product image
Mediktor

By Mediktor

5.0
product image
Conveyor AI

By Mobius MD

5.0
View top 10 alternatives

Media


Images

edit-media
_MG_5297-Edit.jpg
edit-media
Copy of Ada Enterprise - Symptom Search - Tablet.jpg
edit-media
Copy of Ada Enterprise - Assessment Report - Tablet.jpg
edit-media
Care navigation based on geolocation
edit-media
Ada assessment report
edit-media
Ada Health - care navigation
edit-media
Ada assessment report 2
Videos

edit-media
How our enterprise AI works better: partnerships powered by Ada
edit-media
Ada Health - Care Navigation for healthcare.mp4
Downloads

media thumbnail
AI symptom assessments and beyond: The guide for health systems
media thumbnail
Ada Health - About Ada DFD Brochure - Your DFD powered by Ada_ v1.2 DIGITAL.pdf
media thumbnail
Ada Health - Definitions of DFD paper_v1.3_July2023_edit_LR.pdf
You may also be interested in:
product image

QGenda Capacity for Clinic and Exam Rooms

QGenda

Sponsored

Sponsored

Select which hospital or health system you work at and see a personalized compatibility level.

Ada Health: Intelligent care navigation Comparisons

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Conveyor AI

Conveyor AI

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Mediktor

Mediktor

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
DeepScribe

DeepScribe

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Digital Front Door ("DFD")

Digital Front Door ("DFD")

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Azodha Platform

Azodha Platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Gozio platform

Gozio platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
ReferralMD Platform

ReferralMD Platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Awell

Awell

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Infermedica: The Medical Guidance Platform

Infermedica: The Medical Guidance Platform

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Eleanor

Eleanor

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Kahun

Kahun

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

VS
Sympti Digital Front Door

Sympti Digital Front Door

See more comparisons
Compare to similar products

Best Ada Health: Intelligent care navigation Alternatives

product image
Mediktor

By Mediktor

5.0
product image
Conveyor AI

By Mobius MD

5.0
View top 10 alternatives

Reviews


Filter reviews


Overall Score
5.0

7 reviews


0.0

Features

0.0

Ease of use

0.0

Customer Support

0.0

EHR Integrations

Sort by:
Most Recent

FILTER & SORT

Sort by:
Most Recent
Oldest
Most Helpful

Filter reviews


Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
Select EMR

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

August 9, 2023

verified

August 9, 2023

Transformative Technology

Ada’s truly transformative technology, combining powerful artificial intelligence with an emphasis on medical rigor and high levels of clinical accuracy will lead the way in helping more patients and consumers in achieving better health outcomes sooner by intervening earlier in their healthcare journey.

Source: Digital Health, https://www.digitalhealth.net/2021/06/ada-health-secures-63m-investment-to-enhance-assessment-tech/ 

View more


user image

Executive sponsor working with Ada Health: Intelligent care navigation


Helpful(0)

August 9, 2023

verified

August 9, 2023

Quick and accurate symptom assessment and patient education

[Ada] helps consumers to quickly and accurately assess their symptoms, offering them educational content and helping them connect to their nearest pharmacist.

Source: Bayer Consumer Health, https://www.youtube.com/watch?v=u8zE8PHLc1I [40m28s]

View more


user image

Patricia Corsi

Chief Marketing and Digital Officer, Executive sponsor working with Ada Health: Intelligent care navigation

Helpful(0)

August 9, 2023

verified

August 9, 2023

Ada's Symptom Checker Elevated Quin's Platform and Streamlined GP Visits

We are very pleased about the collaboration….We had been working on our own symptom checker since Quin was founded [in 2019], but we decided at the end of 2020 that it was too complex and the investment required was too high. So we wanted to partner with the best symptom checker available. Ada's symptom checker is the only one that comes close to the accuracy of a GP. The integration appears to have been a success so far. First signs of user data show us that the new version of our platform that has the Ada symptom checker reduces patient inflows to GP practices by 10-15%. And those that are directed to see a doctor don't need to spend as much time with them.

Source: Healthcare Business International, https://www.healthcarebusinessinternational.com/quin-collaborates-with-symptom-checker-ada/ (paywalled, attached pdf)

View more


user image

Executive sponsor working with Ada Health: Intelligent care navigation at Aston Gardens At Pelican Marsh


Helpful(0)

August 9, 2023

verified

August 9, 2023

Digital health pioneers

Digital health pioneers such as Ada can make a huge difference in the region, and we are excited to be working with Ada to make its technology available to 30m people in Saudi Arabia and then to the wider population of 410m people in the MENA region.

Source: Obeikan announcement, https://www.obeikan.com.sa/obeikan-digital-solutions-ods-partners-with-the-ada-the-global-healthcare-company-in-a-first-of-a-kind-step-to-improve-health-in-the-middle-east/ 

View more


user image

Abdallah Obeikan

CEO, Executive sponsor working with Ada Health: Intelligent care navigation

Helpful(0)

August 9, 2023

verified

August 9, 2023

Not meant to replace physician care, but rather enhance it

Ada is not meant to replace physician care, but rather enhance it…. One of the subtle things Ada does is it queues up the questions that doctors may have so when you ultimately see your doctor, you’ve already thought about it.

“Essentially we added hundreds of assessments per day without adding a single doctor to our mix, with the majority rating Ada as highly useful and helpful as they navigated care.”

Sources: https://www.northbaybusinessjournal.com/article/industrynews/ai-helps-northern-california-health-providers-to-improve-care-lower-costs/ 

https://youtu.be/UlZ8MDNe2Jw?t=393

View more


user image

Dr. Albert Chan

Vice President and Chief of Digital Patient Experience, Executive sponsor working with Ada Health: Intelligent care navigation at Sutter Health

Helpful(0)

August 9, 2023

verified

August 9, 2023

Allowed nurses to resolve more than 3/4 of consultations in the pilot program without escalation, freeing up doctors

The AI integration aided pandemic efforts over the last year and allowed nurses to resolve more than 3/4 of consultations in the pilot program without escalation, freeing up doctors. Africa has 10% of the world's population, 25% of the world's disease burden, but only 3% of the world's doctors. Ada is the most intuitively intelligent health assistant that can leapfrog this grand challenge and transform healthcare in Africa as we know it.

Source: https://www.thenationalnews.com/business/economy/2021/08/21/east-africa-sees-telehealth-boom-amid-covid-19-pandemic/ 

View more


user image

Dr. Davis Musinguzi

Chief Executive Officer, Executive sponsor working with Ada Health: Intelligent care navigation at Aston Gardens At Pelican Marsh

Helpful(0)

August 9, 2023

verified

August 9, 2023

Incorporating this technology will allow us to provide a more personalized patient experience and improve access to care services

Patients live increasingly digital lives, and so integrating digital care navigation platforms lowers the barrier to entry for care while improving operational efficiency. Incorporating this technology into our digital front door will allow us to provide a more personalized patient experience and improve access to care services for those who need them most.

Source: https://www.cbinsights.com/company/ada-digital-health/customers

View more


user image

Dr. Edmund deAzevedo Pribitkin, MD, MBA

Chief Physician Executive, Executive sponsor working with Ada Health: Intelligent care navigation at Jefferson Health

Helpful(0)
Explore Related Resources
resource image
January 31, 2025
Digital transformation essentials — Wayfinding
Digital Wayfinding solutions encompass technological platforms and systems designed to help healthcare organizations optimize navigation experiences for patients, visitors, and staff across their facilities. These solutions combine mobile applications, digital signage, indoor positioning systems, and analytics to enable intuitive navigation while gathering valuable operational insights.
resource image
September 9, 2024
Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.
resource image
July 25, 2023
A buyer’s guide to conversational AI
Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. Within the healthcare sector, this technology is increasingly deployed to automate routine tasks and deliver a more robust and personalized patient experience. Conversational AI leverages a combination of machine learning, natural language processing, and occasionally deep learning to interpret and respond to user inputs, with a conversational user interface that mimics human interaction. Digital health companies deploy conversational AI through chatbots, voice assistants, messaging apps, or any other type of platform where natural language interactions occur.
resource image
February 21, 2024
Buyer’s guide to the digital front door
What is the digital front door? Digital front door describes a set of interactive and transaction-ready capabilities to enable digital interactions between patients and health systems throughout the care journey, from pre-service to follow-up and payment. When leveraged appropriately, a digital front door strategy can improve patient experiences, drive access, and reduce (or eliminate) reliance on paper-based workflows and manual processes.
resource image
February 22, 2024
Top Digital Front Door Companies Report 2024
AVIA Marketplace's 2024 Top Digital Front Door Companies, including: Why the digital front door matters What leading solutions offer AVIA Marketplace’s top digital front door companies
resource image
April 9, 2024
The Competitive Edge: Why Every Health System Needs a Robust Digital Front Door
Patients demand convenient healthcare access akin to online services. A robust digital front door, integrating online scheduling, telehealth, patient portals, symptom checkers, and payment management, is crucial. It offers a competitive edge by enhancing accessibility, patient loyalty, brand perception, market reach, revenue, and leveraging data for insights, ensuring health systems meet modern expectations and stay competitive. Modern patients rightly demand that healthcare access be as straightforward as ordering a meal online or hailing a ride, which is still far from the norm.
resource image
April 17, 2024
The Right Approach to Your Digital Front Door Enhances Patient Satisfaction and Retention
According to a report from Accenture, patients are increasingly switching providers, and at least a portion say it’s because of the digital experience. In fact, the report goes on to show that digital engagement is a strong predictor of loyalty. Increasingly, patients say they are less likely to stay with a provider who doesn’t provide a good digital experience, and a bad digital experience effects how they feel about their entire healthcare interaction. In other words, great care or bedside manner doesn’t mean a patient will stay if the rest of their experience doesn’t meet their needs.
resource image
May 1, 2024
Navigating the maze: The challenge of choosing the right digital front door solution for health systems
In today’s rapidly evolving healthcare landscape, health system CIOs, Innovation, Strategy, and Marketing executives are faced with a daunting task: selecting the optimal digital front door solution from a sea of options. This abundance of choices often leads to decision paralysis, costly DIY endeavors, or the adoption of solutions that fail to deliver value to consumers and yield no return on investment.
resource image
May 15, 2024
Going beyond the digital front door to unlock precision healthcare through data and ecosystem unification
A consumer-grade digital patient experience solution must facilitate the holistic integration of all patient data, disparate technology solutions, and care services to deliver an experience that’s worth investing in — for both the patient and the health system at large. Otherwise, organizations risk introducing yet another fragmented solution into the market, one that fails to adequately address the diverse needs of patients.
resource image
May 20, 2024
Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference
In today’s rapidly evolving healthcare landscape, optimizing revenue cycle management (RCM) in healthcare is paramount for providers aiming to maintain financial health while delivering exceptional patient care. However, traditional RCM solutions suffer from glaring inefficiencies that lead to frustrated patients and lost revenue. Enter the digital front door (DFD)—a holistic approach that enhances RCM by digitizing and centralizing various aspects of the patient journey. By streamlining everything from intake to bill pay, the DFD drives efficiency and addresses many of the shortcomings of traditional RCM along the way.
resource image
June 17, 2024
Healthcare’s digital front door partners: Three essential attributes for virtual care partners
As health systems seek out new ways to improve patient engagement, deliver a more consumer-centric experience, and expand capacity, having a clear digital front door strategy has become an increasingly essential component of their efforts.
resource image
July 17, 2024
Unlocking hospitals productivity with AI: A comprehensive approach
The future of healthcare hinges on the powerful synergy between advanced technology and human expertise. The integration of AI is not just a trend but a pressing necessity. Patients are no longer willing to endure long wait times and often switch providers if their expectations for timely service are unmet. Additionally, the heavy workload and stress experienced by healthcare professionals in an overwhelmed system highlight the urgency of adopting AI solutions. AI’s transformative impact on the healthcare sector addresses the critical need for improved patient care and operational efficiency. By strategically integrating augmented intelligence at various touchpoints, health systems can streamline the care journey and offer a comprehensive digital front-door experience, resulting in increased patient satisfaction and higher-quality professional time.
resource image
July 3, 2024
The competitive edge: Why every health system needs a robust digital front door
In today’s digital age, a robust digital front door is not a luxury but a necessity for health systems aiming to meet patient expectations, improve operational efficiency, and stay competitive. By adopting a comprehensive DFD strategy, health systems not only enhance the patient experience but also achieve significant operational and financial benefits. As the healthcare industry continues to evolve, the digital front door will play an increasingly central role in shaping the future of patient care and fostering patient loyalty.
resource image
July 3, 2024
Digital front door: The key to staying ahead in healthcare
The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.
resource image
April 1, 2025
The future of CFO leadership: Embracing patient loyalty as a financial strategy
For the past two decades, healthcare organizations have heavily invested in EHR systems – rightfully so. However, the times have changed. The real opportunity lies in developing patient loyalty through innovative membership models that provide both operational efficiency and long-term growth.
resource image
August 17, 2023
Top Conversational AI Companies Report
Conversational AI is an advanced technology that allows machines to understand, process, and respond to human language in a way that is both contextually relevant and interactive. The Top Conversational AI Companies Report is a resource designed to guide healthcare professionals in their quest for exceptional workforce solutions. This report offers perspective on prominent provider documentation companies as reflected in the client reviews gathered on AVIA Marketplace and presents a selection of leading-edge solutions and companies.
resource image
September 17, 2023
The Fullstack Employee: Revolutionizing the Modern Workforce
Discover the rise of the 'Fullstack Employee'—professionals empowered by AI to transcend traditional roles, boosting productivity, flexibility, and innovation. Dive into the transformative power of AI in reshaping the workforce and learn how businesses can harness this shift for a brighter future.
resource image
October 26, 2023
Patient Engagement 2.0: How Chatbots Are Revolutionizing Health Queries
From providing quick, relevant, and legitimate responses to health questions to streamlining essential tasks, AI chatbots are revolutionizing how patients interact with healthcare providers and provide unique new opportunities for health systems to enhance operations with digital tools.
resource image
October 17, 2023
Conversational AI Elevates the Impact and Value of Digital Tools
Advances in conversational AI virtual assistants deliver tremendous value both to patients and their providers. Leading solutions can answer routine questions, support symptom triage, help patients schedule appointments, provide education, facilitate intake and procedure prep activities, and engage patients post-discharge and during follow-up, all while reducing administrative burdens for care teams and support staff.
resource image
October 11, 2023
The Transformative Potential of Conversational AI
For healthcare providers, conversational AI could have a significant impact on operational efficiency. AI has historically excelled at handling high volume routine tasks that consume significant staff time and resources: appointment scheduling, prescription refills, department and provider routing, for example. Conversational AI will not only improve the performance of handling these tasks but will support healthcare providers in addressing the long tail of use cases that are individually less frequent but in aggregate consume time. By allowing healthcare professionals to focus on more complex and urgent tasks that demand their expertise and experience, adopting conversational AI can also improve job satisfaction as healthcare professionals can devote their time to more meaningful and engaging patient interactions.
resource image
October 10, 2023
Navigating the New Frontier: Protecting Patient Data in Conversational AI and Beyond
With conversational AI involved, legal frameworks like HIPAA and GDPR still apply, but involve added complexity and dimensions. Within legal frameworks like HIPAA and GDPR, conversational AI raises new questions about patient privacy and compliance. For instance, can a chatbot be HIPAA-compliant? How do we ensure that the data processed through conversational interfaces receive the same level of security as traditional electronic health records? Legal authorities and legislative bodies are starting to tackle these issues, but healthcare providers must stay ahead of the curve to ethically utilize these tools and ensure legal compliance.
resource image
January 5, 2024
A new era for health systems: AI-based solutions for superior care
Consumers continue to expect more with each healthcare experience, and providers are grappling with how new market solutions can cater to non-loyal patients. Health systems operate in a progressively competitive environment as the supply of available healthcare services has grown. Meanwhile, consumers have adapted their lifestyles over the past three decades to a fast-paced, competitive, and accessible market. As a result, today’s healthcare consumers have a wide array of choices at their disposal, including a burgeoning array of telehealth options that can serve patients in any location.
resource image
January 9, 2024
In AI we trust? Not without finding its clinical puzzle piece.
Generative AI solutions offer incredible opportunities for the healthcare industry to improve care across multiple dimensions and provide accessible and engaging user experiences. It makes sense that healthcare entities want to implement these tools quickly to attain the promised benefits and avoid falling behind their competitors. But these technologies might still fall short of the hype, with significant shortcomings that may overshadow the advantages for many potential customers.
resource image
October 17, 2024
Top Conversational AI Companies Report | Fall 2024
AVIA Marketplace's Top Conversational AI Companies Report | Fall 2024
You may also like

Digital transformation essentials — Non-emergency medical transportation

20 Most Popular Remote Monitoring Companies Among Rural Hospitals

Q&A with Joshua Liu of SeamlessMD: Guiding patients with digital care journeys

Digital transformation essentials — Supply chain management

Q&A with Dr. Steve Kim of Voluware: A road map to the future of prior authorizations

The Evolving Future of Virtual Care: NESA's Solutions for Nurse Staffing and Bedside Efficiency

View all Resources
brand-footer-logo

Stay up to date

Keep up with the latest products and trends in digital health.

Add your work email

About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

AVIA Marketplace


Contact

Write a review
Resources
For Vendors
Vendor Resources
Glossary

Top Categories


Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
Smart Rooms
Smart Hospitals

Company


AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection

AVIA Marketplace

Contact

Write a review
Resources
For Vendors
Vendor Resources
Glossary

Top Categories

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

Company

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
back to top

Compare (0) Products

Compare

We use cookies to enhance your browsing experience. Please review our Privacy Policy.
Write a review
product image

Ada Health: Intelligent care navigation

Thank you for sharing your experience. Your review will help create confidence for others in their purchasing decisions.
Overall Rating*

Features

Ease of use

Customer Support

EHR Integrations

*required field

*required field