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Ada Health: Intelligent care navigation
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Avia Summary
Integration with patient portals and EHRs using FHIR open standards.
Probabilistic reasoning engine with a comprehensive medical knowledge base, provides safe and personalized information.
Recognized for highest levels of privacy and security.
Dynamic question flow, so depending on the user's symptoms and risk factos, the assessment flow will differ each time. Asks the user a series of questions, just like a doctor.
Proven to deploy at scale with some of the world's largest health systems. Already available to over 60million users.
Ada is continually improved and optimized.
Integrations: | Patient portal, Website / public online sources |
EMR Integration & Relevant Hardware: | Use case dependent |
EMRs Supported: | Epic, Cerner, Meditech, Allscripts, Self-developed |
Hardware Compatibility: | Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app) |
In Epic App Orchard: |
Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps
Your digital front door for instant healthcare access with market-leading accuracy and user experience.
Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care
Navigate patients to the most appropriate care for their symptoms
Ada Handover - Patient-to-provider handover to support clinical decisions and conversations
Help your providers understand and connect with their patients while preparing for and optimizing their encounters.
Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective.
Ada's knowledge and AI includes pediatrics and can advise on a range of symptoms, risk factors and conditions for children and babies from birth [Note: Ada is a medical device intended to be used by people over 16]
Patients, Members, Users
Clinicians
Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs.
Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:
Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.
A trusted and intuitive user experience: Ada’s award-winning design and user interface helps users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.
Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.
Navigation and integration: Care navigation and guidance is customizable to clients’ needs and it can integrate seamlessly with existing programs.
Ada’s global reach: Available in 11 languages and 150 countries, Ada already has 11 million users and can adapt to local needs.
Readability
Diversity
Whole person care
Equity informed design
Data accessibility
Privacy
Language accessibility
Cultural competence
HELPFUL TOOLS
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7 reviews
Features
Ease of use
Customer Support
EHR Integrations
August 9, 2023
August 9, 2023
Ada’s truly transformative technology, combining powerful artificial intelligence with an emphasis on medical rigor and high levels of clinical accuracy will lead the way in helping more patients and consumers in achieving better health outcomes sooner by intervening earlier in their healthcare journey.
Source: Digital Health, https://www.digitalhealth.net/2021/06/ada-health-secures-63m-investment-to-enhance-assessment-tech/
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Executive sponsor working with Ada Health: Intelligent care navigation at Unverified
August 9, 2023
August 9, 2023
[Ada] helps consumers to quickly and accurately assess their symptoms, offering them educational content and helping them connect to their nearest pharmacist.
Source: Bayer Consumer Health, https://www.youtube.com/watch?v=u8zE8PHLc1I [40m28s]
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Patricia Corsi
August 9, 2023
August 9, 2023
We are very pleased about the collaboration….We had been working on our own symptom checker since Quin was founded [in 2019], but we decided at the end of 2020 that it was too complex and the investment required was too high. So we wanted to partner with the best symptom checker available. Ada's symptom checker is the only one that comes close to the accuracy of a GP. The integration appears to have been a success so far. First signs of user data show us that the new version of our platform that has the Ada symptom checker reduces patient inflows to GP practices by 10-15%. And those that are directed to see a doctor don't need to spend as much time with them.
Source: Healthcare Business International, https://www.healthcarebusinessinternational.com/quin-collaborates-with-symptom-checker-ada/ (paywalled, attached pdf)
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Executive sponsor working with Ada Health: Intelligent care navigation at Unverified
August 9, 2023
August 9, 2023
Digital health pioneers such as Ada can make a huge difference in the region, and we are excited to be working with Ada to make its technology available to 30m people in Saudi Arabia and then to the wider population of 410m people in the MENA region.
Source: Obeikan announcement, https://www.obeikan.com.sa/obeikan-digital-solutions-ods-partners-with-the-ada-the-global-healthcare-company-in-a-first-of-a-kind-step-to-improve-health-in-the-middle-east/
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Abdallah Obeikan
August 9, 2023
August 9, 2023
Ada is not meant to replace physician care, but rather enhance it…. One of the subtle things Ada does is it queues up the questions that doctors may have so when you ultimately see your doctor, you’ve already thought about it.
“Essentially we added hundreds of assessments per day without adding a single doctor to our mix, with the majority rating Ada as highly useful and helpful as they navigated care.”
Sources: https://www.northbaybusinessjournal.com/article/industrynews/ai-helps-northern-california-health-providers-to-improve-care-lower-costs/
https://youtu.be/UlZ8MDNe2Jw?t=393
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Dr. Albert Chan
August 9, 2023
August 9, 2023
The AI integration aided pandemic efforts over the last year and allowed nurses to resolve more than 3/4 of consultations in the pilot program without escalation, freeing up doctors. Africa has 10% of the world's population, 25% of the world's disease burden, but only 3% of the world's doctors. Ada is the most intuitively intelligent health assistant that can leapfrog this grand challenge and transform healthcare in Africa as we know it.
Source: https://www.thenationalnews.com/business/economy/2021/08/21/east-africa-sees-telehealth-boom-amid-covid-19-pandemic/
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Dr. Davis Musinguzi
August 9, 2023
August 9, 2023
Patients live increasingly digital lives, and so integrating digital care navigation platforms lowers the barrier to entry for care while improving operational efficiency. Incorporating this technology into our digital front door will allow us to provide a more personalized patient experience and improve access to care services for those who need them most.
Source: https://www.cbinsights.com/company/ada-digital-health/customers
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Dr. Edmund deAzevedo Pribitkin, MD, MBA
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