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Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

Ada Health: Intelligent care navigation

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Ada Health: Intelligent care navigation
Ada Health: Intelligent care navigation

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Overview


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Avia Summary

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Ada Health: Intelligent care navigation is a solution provided by Ada Health which was founded in 2011. It belongs to multiple categories of digital health solutions including Behavioral Health Screening, Wayfinding, Patient Experience & Engagement, Consumer Access & Engagement, Digital Front Door (DFD), Virtual Health, Patient Flow, Conversational AI, and Artificial Intelligence (AI).
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It has 10 verified clients.
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Ada Health: Intelligent care navigation integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Ada Health: Intelligent care navigation include: Digital transformation essentials — Wayfinding and Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
DESCRIPTION

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

  • Accessible symptom assessments with the highest levels of accuracy and safety
  • Digital integration, branding and single sign on authentication for a seamless experience
  • Covers 10,000+ symptoms and 3,600+ conditions
  • Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

  • 8 levels of urgency advice
  • Tailor to your care options, support services and digital offerings
  • Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
  • Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

  • Give doctors and advanced practice providers more time with patients
  • Reduce the administrative burden
  • Provide clinical reports directly in, or via, the patient’s EHR
  • Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

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Product capabilities

Interoperability

Integration with patient portals and EHRs using FHIR open standards.

AVIA GUIDE
What is interoperability?
Conversational AI solutions should seamlessly integrate with the EHR and other existing systems, databases, and digital channels.
EHR integration

Patient portal, Website / public online sources
Use case dependent
Epic, Cerner, Meditech, Allscripts, Self-developed
Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)
Use cases and differentiators

  • Digital front door care navigation
  • AI-powered symptom assessments
  • High medical quality prediagnosis
  • Patient education
  • Personalized care navigation
  • Virtual urgent care
  • Virtual primary care 
  • Clinician decision support
  • Population health

Ada's knowledge and AI includes pediatrics and can advise on a range of symptoms, risk factors and conditions for children and babies from birth [Note: Ada is a medical device intended to be used by people over 16]

Patients, Members, Users

Clinicians 

Available to the user via their patient portals puts Ada at the front of the care experience and helps patients navigate complex care system and find appropriate care for their needs. 

Ada integrates into the care team's clinical workflow via their patient's electronic record (i.e. Epic) helps:

  •  Release time to care by saving patients from needing to repeat their story 
  • Prepare physicians ahead of the consultation and be focus their time where it may be most needed. 
  • Support clinicians' decision-making by surfacing symptoms and risk factors that they may not have previously considered in their diagnosis 

Clinically advanced: Our pursuit of clinical excellence can be seen in the preliminary results from studies that indicate that Ada may be the most accurate and comprehensive symptom assessment.

A trusted and intuitive user experience: Ada’s award-winning design and user interface help users to confidently interact with Ada to understand their symptoms, possible conditions, and next steps.

Rich data capabilities: Our data capabilities can help our clients gain insights into their populations, ranging from developing new products to designing new employee journeys.

Navigation and integration: Care navigation and guidance is customizable to client’s needs, and Ada can integrate seamlessly with existing programs.

Ada’s global reach: Available in 11 languages and 150 countries, Ada is available to over 50 million people and can adapt to local needs.

Company information

Founded in 2011

189.5M total equity funding

Media


Images

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Copy of Ada Enterprise - Symptom Search - Tablet.jpg
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Copy of Ada Enterprise - Assessment Report - Tablet.jpg
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Care navigation based on geolocation
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Ada assessment report
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Ada Health - care navigation
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Ada assessment report 2
Videos

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How our enterprise AI works better: partnerships powered by Ada
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Ada Health - Care Navigation for healthcare.mp4
Downloads

Reviews


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Overall Score
5.0

7 reviews


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EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence
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