Dina Dialogs

Managing Chronic Conditions at Scale:

Most hospitals can’t hire large care coordination or discharge teams, so they need technology to track hundreds, or even thousands, of people at scale, and do so efficiently at the health system level.

In addition to managing acute conditions, there is a growing number of people with chronic conditions who don’t need episodic care, but need to stay connected to their providers to manage their health at home. People need support - not just when they are sick, but also when they are trying hard to stay well.

Case management teams, population health teams, nurses, discharge planners.

Dina delivers deviceless SMS-based patient outreach programs for condition-specific management. Through automated exchanges with patients, you can quickly understand how people are progressing through their recovery. Real-time escalation helps care teams “manage by exception” by identifying the people who require additional support. Care teams follow up with appropriate next steps that may include immediate intervention, scheduling a telehealth or PCP visit, or providing educational information.