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Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
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Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
Dina Dialogs
Dina Dialogs

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Categories

Solutions

Description

Product Description:

Remote Patient Monitoring Extends Visibility into the Home--

Dina delivers deviceless SMS-based patient outreach programs for condition-specific management. Through automated exchanges with patients, you can quickly understand how people are progressing through their recovery. Real-time escalation helps care teams “manage by exception” by identifying the people who require additional support. Care teams follow up with appropriate next steps that may include immediate intervention, scheduling a telehealth or PCP visit, or providing educational support.


Remotely Engage Patients at Scale

Maintain a line of site into the home to close care gaps.


Reduce hospital readmissions and avoidable ED visits by proactively identifying care needs.


Improve patient satisfaction by delivering care in the home setting.



About Dina:

Dina powers the future of home-based care. We are a care-at-home platform and network that supports hospitals and health systems, ACOs and health plans as they transition to home-centered care. Our partners rely on our platform to:

-Efficiently transition people home or to another post-acute setting after a hospitalization;

-Activate medical and non-medical in-home services to deliver new models of care;

-Remotely monitor people with chronic conditions to help them stay home safely;

-Assess new types of home-based data to identify risks and inform care plans.

The platform creates a virtual experience for the entire healthcare team so they can communicate with each other--and help patients and families stay connected--even though they may not physically be under the same roof. For more information, visit www.dinacare.com

Product Description:

Nurse-First Triage solutions help patients and plan members make informed healthcare decisions and get the right care at the right place and time. Nurse triage services are available by phone for all the hours you need support, any time of day or night.


Nurse triage from Conduit Health Partners helps organizations:

- Lower healthcare costs
- Support physician and staff recruitment and retention
- Prevent readmissions
- Reduce unnecessary emergency department (ED) visits
- Expand healthcare access to underserved communities

About Conduit Health Partners:

Conduit Health Partners connects patients and providers, partnering with your health system in patient navigation. Aimed at encouraging volume growth through patient acquisition and retention, our services help you effectively manage inbound and outbound transfers. Let our experienced call center nurses guide you in finding the best locations and practitioners for patient needs, to ease access to care for patients through nurse triage. Conduit Health Partners makes moving patients the least of your worries—so you can focus on other aspects of your business.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

Managing Chronic Conditions at Scale:

Most hospitals can’t hire large care coordination or discharge teams, so they need technology to track hundreds, or even thousands, of people at scale, and do so efficiently at the health system level.

In addition to managing acute conditions, there is a growing number of people with chronic conditions who don’t need episodic care, but need to stay connected to their providers to manage their health at home. People need support - not just when they are sick, but also when they are trying hard to stay well.

Pediatric use cases:

None provided

Users:

Case management teams, population health teams, nurses, discharge planners.

Description:

Nurse First Telephonic Triage

  • Access to Clinical Advice
  • Mitigate Unnecessary ED Utilization
  • Support Health Network Community Lines
  • Call Escalation for Non-Licensed Call Center, Provider Scheduling or RPM Programs
  • Afterhours Call Support
  • Initial Workplace Injury Intake
  • Readmission Mitigation/Transfer of Care (ToC)
Pediatric use cases:

Schmitt Thompson Clinical Content

Users:

Health Networks

Provider Practices/Clinics (Adult and Peds)

Payers/TPA

Employers

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

Epic

Hardware Compatibility:

None provided

Integrations:

Not applicable

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Other

Hardware Compatibility:

Not applicable

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Dina delivers deviceless SMS-based patient outreach programs for condition-specific management. Through automated exchanges with patients, you can quickly understand how people are progressing through their recovery. Real-time escalation helps care teams “manage by exception” by identifying the people who require additional support. Care teams follow up with appropriate next steps that may include immediate intervention, scheduling a telehealth or PCP visit, or providing educational information.

Differentiators vs Competitors:

Simplify workflows by connecting to all levels of care in one platform including the fastest-growing network of care-at-home services: telehealth, home care, professional and family caregivers, meal delivery, transportation, home modification and community-based organizations that address social determinants of health. Once home, remotely engage patients to help them stay home safely. Activate real-time home-based data to identify risks and inform care plans.



Differentiators vs EHR Functionality:

At Conduit Health Partners, we offer a triage application that does not impact the functionality of the client's EHR.

Differentiators vs Competitors:
  • Nurse-First Triage Model: Every patient speaks directly with a licensed registered nurse, who provides timely clinical access and care recommendations, enhancing patient outcomes and experiences.
  • Experienced Leadership: Conduit Health Partners’ leadership team brings extensive expertise in both clinical and administrative roles within health systems, enabling them to design practical, collaborative solutions that help you meet your goals.
  • Data-Driven Approach: Conduit Health Partners’ analytics offer clear insights into nurse triage operations, equipping executives with vital information to make informed strategic decisions.
  • High Client Satisfaction: A 94.5% satisfaction rating in a recent client survey highlights Conduit Health Partners’ ability to meet patient needs effectively and efficiently.
  • Operational Excellence: Leveraging years of proven results and industry best practices, Conduit optimizes access to care, streamlines operations, and maximizes resources to elevate both patient care and operational efficiency.
  • URAC-Accreditation: Conduit Health Partners’ health care call center is accredited through URAC, demonstrating a high level of expertise, and commitment to quality and to the user experience.

Health Equity

Keywords

Images

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Calls Managed

Videos

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How Nurse Triage Improves Health Outcomes

Downloads

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Dina Jefferson CS_Manages By Exception (1).pdf
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Conduit Kenosha Community Case Study

Alternatives

Company Details

Founded in 2015

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