Withings Health Solutions

A hospital launches a remote patient monitoring program for patients with congestive heart failure (CHF) following discharge to reduce readmissions and support earlier intervention. Patients are provided with Withings BPM Pro 2, a cellular blood pressure monitor designed for clinical workflows and ease of use at home.

Patients take regular blood pressure measurements from home, with data transmitted automatically via cellular connectivity (with Wi-Fi and Bluetooth fallback) to the care team—no app setup or manual syncing required. If a reading exceeds predefined thresholds, alerts notify clinicians so they can quickly assess risk and prioritize outreach.

To reduce follow-up calls and improve clinical context, the hospital uses BPM Pro 2’s on-device questionnaire feature to ask patients targeted questions at the time of measurement, such as shortness of breath, swelling, medication adherence, or sudden weight changes. Patient responses appear alongside biometric data in the RPM platform, allowing clinicians to make more informed decisions without additional outreach.

This approach enables earlier identification of decompensation, supports medication or care plan adjustments, and helps hospitals scale CHF monitoring programs efficiently while minimizing operational burden on care teams.

• Physicians and specialists use longitudinal patient data to monitor trends, assess disease progression, and make informed treatment decisions between in-person visits.
• Nurses and care coordinators are primary users of the RPM platform, reviewing alerts, prioritizing outreach, and triaging patients who require timely intervention.
• Care management and transitional care teams leverage RPM to support patients post-discharge, helping reduce readmissions and maintain continuity of care during recovery.
• Clinical operations, population health, and RPM program managers oversee program performance, workflow efficiency, and scalability, using RPM tools to manage patient cohorts without adding operational burden.
• Patients, including those with chronic conditions or limited technical experience, engage with RPM through intuitive devices and guided workflows that enable consistent participation from home or in-clinic settings.