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Referral Automation

Referral Automation

Referral Automation

3 verified clients

Overview


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Avia Summary

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Referral Automation is a solution provided by Steer Health. It belongs to multiple categories of digital health solutions including Caregiver Support, Coordinated Community Networks, Comprehensive Perinatal Care, Health Equity, Diabetes Management, Referral Management, and Care Transitions.
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It has 3 verified clients.
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Referral Automation integrates with major EMRs such as Not applicable.
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Some other resource(s) that may be helpful in learning about Referral Automation include: The competitive edge: Why every health system needs a robust digital front door and Digital front door: The key to staying ahead in healthcare
DESCRIPTION
  • Analyzing the Incoming Referrals: Steer is equipped with the ability to intercept your digital fax messages to read information about an incoming referral. You can view all your referrals on the platform in an organized format – no extra steps are needed!
  • Contacting Patients For You: More often than not, patients don’t receive callbacks after they’ve been referred for a specialist consultation. Steer can automatically pull in the patient’s phone number and other contact details from the fax received and reach out to them via 2-way SMS, email, or even voice.
  • Handling Referral Leakage: It has been estimated that the average hospital loses 10-30 percent of its revenue to patient referral leakage. By automating the process, you can save time and maintain profitability without the worry of getting things done.
  • Optimizing Patient Intake: Once an appointment is booked, patients are prompted to fill out the intake form, update their insurance information, and make online payments when needed as part of the onboarding process.
  • Eliminating Staff Interference: Your staff doesn't have to go through the trouble of cross-referencing free appointment slots. Moreover, the patient can firm their appointment automatically via 2-way SMS.
  • Intercepting Faxes: Eliminate the need to read through referral faxes and manually enter information into your system. Steer automatically ports the patient contact information and prompts patients to schedule and confirm appointments.
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EHR integration

Not applicable
Not applicable
Not applicable
Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators

None provided
None provided
  • Simplified User Experience
  • Healthcare Purpose-Driven UX
  • Personalized Self-Service Tools 
None provided
Company information

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Reviewer’s Org Size
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Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

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