Best Referral Management Products

The EMR-agnostic referral management solution is easily accessible via web-based portal. Care teams, staff, specialists, and referral coordinators can create, track, and schedule referrals at point of care. Stakeholders can push referral orders into EMRs in real-time, courtesy bi-directional HL7/FHIR API powered interface. In addition to EMR integrations, it also simplifies the process to auto-populate information from referral order fax by running OCR application and live insurance verification using Change Healthcare integration ensuring quick turnaround time in filling referral forms. It helps to choose best-suited specialists with filters for cost and quality metrics, in-and out of network providers, insurances accepted, languages spoken, distance filter etc. 

PH Capture™ provides a simple solution to this problem with a streamlined, paperless, customized workflow that reduces labor costs and lowers overall operational costs. Our solution converts faxes into HIPAA-compliant electronic files that can be managed and shared online-- eliminating the paper-shuffling, copying and scanning. Each workflow is customized to your department, even down nomenclature.

PH Capture will integrate with the organization/practices’ EHR, and electronic files can be exported directly into the patient’s record.

PH Connect enables communication and collaboration community-wide, across the entire healthcare continuum; from front-end primary care providers, urgent care centers, and athletic trainers; through the ED, specialists, and hospitalists; all the way through to the post-acute home health, rehab, and long-term care providers. 

Like all Proficient Health solutions, PH Connect streamlines access, improves the direct admission process, and makes referrals easier and more efficient. Duplicate tests, unnecessary diagnostics, and unnecessary hospital stays can also be avoided. All of this leads to better patient care, increased overall productivity, and satisfaction of physicians and other staff, and widespread user adoption. 

Office visits and inpatient stays are almost never “one and done.” It’s important for providers to connect with patients – after a difficult diagnosis, lab workup and testing, an in-office procedure or hospitalization.

Some of these touch points are routine, while others represent critical opportunities for timely intervention. Managing this entire spectrum with individual phone calls and personal conversations is time-consuming and labor-intensive, straining already overburdened resources.

Post-encounter Follow Up relies upon a virtual assistant to engage patients after an office visit or hospital stay to check on their status and make sure they have the right level of support. Timely escalation to a live agent is facilitated if intervention is needed.