Avia Logo
Write a review
Categories
Resources
For Vendors

Products /

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

Visit Website

By pCare by Uniguest
5.0

3 reviews

Claimed

Visit Website

pCare Interactive Patient Care System (IPS)
pCare Interactive Patient Care System (IPS)

Visit Website

OverviewReviews
Clients
Resources

Overview


Contents


AVIA SummaryAboutProduct capabilitiesProduct comparison gridEHR IntegrationsUse cases and differentiatorsCompany informationMedia
Select which hospital or health system you work at and see a personalized compatibility level.
Avia Logo

Avia Summary

o
pCare Interactive Patient Care System (IPS) is a solution provided by pCare by Uniguest. It belongs to multiple categories of digital health solutions including Patient Experience & Engagement, Patient Education, Care Transitions, Consumer Access & Engagement, Smart Rooms, and Smart Hospitals.
o
It has 16 verified clients.
o
pCare Interactive Patient Care System (IPS) integrates with major EMRs such as Epic, Meditech, and Cerner.
o
Some other resource(s) that may be helpful in learning about pCare Interactive Patient Care System (IPS) include: Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution and Digital transformation essentials — Care transitions

DESCRIPTION

Transforming the television system into a communication hub providing education, empowerment, education, efficiency, and digital enablement. Built on an open architecture that integrates with your EHR and other HIT, the IPS facilitate care collaboration amongst patients, families and providers improving outcomes and experience for patients and efficiency and job satisfaction for providers. Key features include:

  • Automated and On-Demand video education with learning verification and documentation back to the medical record
  • Patient Empowerment features including meal ordering, room lighting and temperature controls, service requests
  • Real Time Feedback surveys and service recovery shown to improve HCAHPS scores
  • Extensive entertainment included TV, feature length movies, books on tape, relaxation videos
  • Digital Whiteboards and digital door signs surface key information in real time to enhance care and communication
  • Video Connect Telepresence and Picture sharing

The pCare IPS is the 9-time winner of the Best in KLAS award in the IPS category

Read more
FEATURED MEDIA
See more

media thumbnail
pCare_PrescribedEducation_CaseStudy.pdf
pCare_PrescribedEducation_CaseStudy.pdf
media thumbnail
pCare_Room_of_the_Future_eBook_031822.pdf
pCare_Room_of_the_Future_eBook_031822.pdf
edit-media
MoffTabUnbranded.png
edit-media
Moffitt-NoBrand.png
edit-media
PateintBediPad2.png
edit-media
See all media
CATEGORIES & SOLUTIONS

Patient Experience & Engagement


Patient Education


Care Transitions


See more

Bedside Communication, Information & Entertainment Systems


Digital Patient Education Platforms


Digital Whiteboards and Displays


See more
CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Large Hospital/Health System

Government

Medium Hospital/Health System

Extra Large Hospital/Health System

AWARDS
edit-media
Product capabilities

Accurate & Relevant

pCare delivers patient education from the leading content providers (Krames, Healthwise, WedMD, Health Nuts, Elsevier) whose content is kept up to date and reviewed.

AVIA GUIDE
What is accurate & relevant?
Content is accurate, in the best interest of the patient, and without commercial bias by provider, insurer, or supplier. Content is continuously updated to reflect the latest studies or findings, and reviewed by appropriate standards boards so patients feel confident in their decision-making. Content is relevant and pinpointed to meet a patient’s immediate needs.
Records Historical Context

With ingeterations in place, pCare tracks when content is accessed, completed, along with answere to learning verification questions - all of which can be ported back to an EHR via results message. Additionally, all de-identified transaction data is saved in our system for reporting and can be made available back to clients via data exports.

AVIA GUIDE
What is records historical context?
Captures and tracks what information has been provided to the patient, what education they did or did not understand, whether they are reading the tools, etc. Recording dates of when education materials were received helps ensure they don't repeatedly get the same information. Historical context prompts clinicians to reinforce critical messages to ensure the patient sticks to their care plan.
Interactive & Multimodal

Patients can interact with the pCare system via a pillow speaker, tablet, or personal device paired to our system. On Screen Displays alert the patient to view education in preparation for discharge as well as present surveys patients complete in order to give staff a pulse check on an admission. Patients can further interact with the system by answering learning verification questions, placing service quests, ordering meds to beds, ordering meals, and managing room temperature and lighting controls.

AVIA GUIDE
What is interactive & multimodal?
Delivered via a variety of formats (e.g. video, audio, print, etc.) and modalities (e.g. website, mobile apps, etc.) to capture patient attention and improve comprehension. Drag-and-drop type functionality allowing patients to visualize their own medical conditions. In-the-moment reminders through augmented reality helps steer patients to make the right changes or choices. Interfaces that are as easy to use (such as YouTube) so patients can find videos around topics they're interested in and quickly get to them.
Guided & Personalized

pCare CareFlows are triggered by both EHR data and interactions with our system to guide the patient during an admission. Available CareFlows include Discharge Planning, Falls Prevention, Infection Control, and Pain Management.

AVIA GUIDE
What is guided & personalized?
Guided journeys for a specific condition helps providers understand what stage of behavior change the patients is in to better personalize, inform, and guide the next steps in the care plan and whether there is a need for targeted intervention. Personalized materials enable patients to learn about the risks and benefits of different options, form preferences, and share in the decision-making on treatment options.
Easy & Simple to Understand

Navigating the system is as easy as using a television remote and it can be done via a person device. The content presented is from validated patient education publishers whose content is not only scientifically accurate but created in accordance with health literacy design priciples. In addition to providing content in multiple languages, our VideoConnect telepresence solution include Language Connect which facilitates 1-click access to video translation services.

AVIA GUIDE
What is easy & simple to understand?
Tailors content based on comprehension checks and health literacy level. Medical illustrations that simplify concepts, and easy-to-understand text regardless of reading level. Applies the latest health literacy principles to help clarify diagnoses, support shared decision-making, and build a trusted physician-patient relationship. Translatable to other languages based on patient’s preferred language to ensure accuracy and comprehension.
Seamless Care Team Workflows and Accessibility

pCare intergrates with leading EHR systems which enables prescription and documentation of education transactions. CareFlows further automate the process by dosing information over the duration of an admission.

AVIA GUIDE
What is seamless care team workflows and accessibility?
Reduces steps for physicians prescribing education to patients and aligns with existing workflows (e.g. content suggestions per the patient's health history, favorites tagging, and folder access). Care managers can easily access content, while marking their favorites and organizing it into folders shared across the team and so they can easily see what other managers have shared with patients too. Care coordinators can find and use relevant health information in real-time, in preparation for a call, during an encounter, or to send as follow-up.
EHR Integration

pCare integrates with leading EHRs including Epic, Oracle Health (Cerner), Meditech, and Altera (Allscripts)

AVIA GUIDE
What is ehr integration?
Uses the patient’s medical record and diagnosis to provide a list of health education specific to the patient’s needs. Efficiently recommends content based on the patient's profile, visit history, and current clinical encounter. Content can be shared directly through patient portal before, during, or after a visit. Supports mix of traditional and custom orders and results interfaces; integrations include but are not limited to HL7.
Capability Comparison Grid

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

GetWell Point of Care Engagement

GetWell Point of Care Engagement

Learn more
Accurate & Relevant
Records Historical Context
Interactive & Multimodal
Guided & Personalized
Easy & Simple to Understand
Seamless Care Team Workflows and Accessibility
EHR Integration
EHR integration

Integrations
Acute care EMR, Ambulatory EMR, ERP system, Patient portal, ADT, Credentialing, Other
EHR integration and relevant hardware
Recommended, but not required
EMRs supported
Epic, Meditech, Cerner, Allscripts, Other
Hardware compatibility
Desktop, Mobile / Tablet (web optimized), Other, Mobile / Tablet (native app)
Use cases and differentiators

Use case descriptions

Via the personalized patient portal accesssible on the in-room TV, patient have access to a wide variety of education that can be automatically prescribed via data from the EHR as well as accessed on demand. All education transactions are documented back into the EHR. Via integrations with a variety of HIT, patietns can place service requests, order meals, adjust environmental controls, completed satisfation surverys, and thank nursing staff for their care.  

Pediatric use cases

Same functionality above with an age-appopriate interface.

Users

Patients, families, and staff

Differentiators vs internal options

pCare has been providing innovative communication, entertainment, and education solutions leveraging television systems for healthcare organizations since the 1950's. This is our are area of expertise that is unmatched in the industry.

We understand how to create a great experience for the patient while complimenting care and improving efficiency of the staff by:

integrating into hospital systems

adopting hospitals workflows

offloading non-clinical tasks from nurses to patients wherever possible.

Backed by 7 decades of experience and expertise, the pCare team compliments and optimized internal resources by taking on the tasks we do best and allowing hospital clinical, IT, and facilities teams to focus on what they do best.

Differentiators vs competitors
  • Best in KLAS for Interactive Patient Care System Category for 9 yrs running. (2015 - 2024).
  • Full service provider. pCare can manage setting up the television infrastructure including the wiring and switches, we can supply, provision, and install the television and hardware, we configure the software and train the staff.
  • pCare uses HIPAA certified and Healthcare credentialed staff to install the systems - not 3rd party contractors. We install faster and at a lower cost than any competitor.
  • HITRUST i1 Certified
  • Open Architecture. The pCare Connect API is designed to integrate with client technology and workflows.
  • Trust - We have been wholly focused on serving healthcare clients for over 70 years - longer than anyone else in the industry. With a proven record for technological innovation and superior service, hospital's nationwide trust pCare to deliver.
Company information

By pCare by Uniguest

Visit website

HELPFUL TOOLS

pCare Interactive Patient Care System (IPS) Comparisons

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Engage TV

Engage TV

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Azodha Platform

Azodha Platform

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Xealth

Xealth

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Mytonomy Cloud For Healthcare

Mytonomy Cloud For Healthcare

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Care Experience Platform (CXP)

Care Experience Platform (CXP)

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Steer Concierge

Steer Concierge

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Smart Patient Room Platform

Smart Patient Room Platform

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Sanctuary Health Patient Education

Sanctuary Health Patient Education

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Wholistics Virtual Outreach Chatbot Program

Wholistics Virtual Outreach Chatbot Program

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
GetWell Point of Care Engagement

GetWell Point of Care Engagement

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
LookDeep Virtual Care Platform -  with Vision AI

LookDeep Virtual Care Platform - with Vision AI

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
ANKR vCAAS

ANKR vCAAS

See more comparisons
Compare to similar products

Best pCare Interactive Patient Care System (IPS) Alternatives

product image
Xealth

By Xealth

5.0
product image
Engage TV

By Vibe Health by eVideon

5.0
View top 10 alternatives

Media


Images

edit-media
PateintBediPad2.png
edit-media
MoffTabUnbranded.png
edit-media
Moffitt-NoBrand.png
Videos

edit-media
Downloads

media thumbnail
pCare_PrescribedEducation_CaseStudy.pdf
media thumbnail
pCare_Room_of_the_Future_eBook_031822.pdf
Select which hospital or health system you work at and see a personalized compatibility level.

pCare Interactive Patient Care System (IPS) Comparisons

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Engage TV

Engage TV

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Azodha Platform

Azodha Platform

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Xealth

Xealth

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Mytonomy Cloud For Healthcare

Mytonomy Cloud For Healthcare

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Care Experience Platform (CXP)

Care Experience Platform (CXP)

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Steer Concierge

Steer Concierge

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Smart Patient Room Platform

Smart Patient Room Platform

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Sanctuary Health Patient Education

Sanctuary Health Patient Education

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
Wholistics Virtual Outreach Chatbot Program

Wholistics Virtual Outreach Chatbot Program

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
GetWell Point of Care Engagement

GetWell Point of Care Engagement

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
LookDeep Virtual Care Platform -  with Vision AI

LookDeep Virtual Care Platform - with Vision AI

pCare Interactive Patient Care System (IPS)

pCare Interactive Patient Care System (IPS)

VS
ANKR vCAAS

ANKR vCAAS

See more comparisons
Compare to similar products

Best pCare Interactive Patient Care System (IPS) Alternatives

product image
Xealth

By Xealth

5.0
product image
Engage TV

By Vibe Health by eVideon

5.0
View top 10 alternatives

Reviews


Filter reviews


Overall Score
5.0

3 reviews


5.0

Features

5.0

Ease of use

5.0

Customer Support

5.0

EHR Integrations

Sort by:
Most Recent

FILTER & SORT

Sort by:
Most Recent
Oldest
Most Helpful

Filter reviews


Reviewer’s Rating
5
4
3
2
1

Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility
Select EMR

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

June 5, 2024

verified

June 5, 2024

P-Care Review

P-Care has been a tremendous help to improving our patient experience! The new portal is easy to use, and the patient surveys have enabled us to start a program where patients can select if they would like their room to be cleaned by EVS. With the recent feedback, our HCAHPS cleanliness scores have soared up! Danielle at P-Care is so easy to work with and always so helpful. She's very detail oriented and always makes herself available to answer questions 

View more


user image

Sarah Ohlinger

Director Of Patient & Customer Experience , Director patient experience working with pCare Interactive Patient Care System (IPS) at Northwell Health

Helpful(0)

June 5, 2024

verified

June 5, 2024

Wonderful technology for our patients

We have been using pCare technology for over 2 years and our patients have really benefited from all the features. We love that there is the capability to also order bedside meals from the comfort of the TV. Overall, our patients have enjoyed the technology and have given us great feedback.

View more


A verified Project manager working with pCare Interactive Patient Care System (IPS) from a extra large-sized, AMC, ACO hospital.


Helpful(0)

May 31, 2024

verified

May 31, 2024

pCare is central to a positive patient experience

pCare is very reliable, accomodating, and provides highly trained support staff for all your needs

View more


A verified Project manager working with pCare Interactive Patient Care System (IPS) from a extra large-sized, AMC, ACO hospital.


Helpful(0)
Explore Related Resources
resource image
August 31, 2023
Mytonomy guide: Selecting a Modern Enterprise Patient Education Solution
Empower your patients and forge better relationships at every step of their care journey
resource image
March 13, 2025
Digital transformation essentials — Care transitions
Care Transitions solutions encompass technological platforms and systems designed to help healthcare organizations optimize the coordination and movement of patients between different care settings. These solutions streamline and optimize the process of transitioning patients between different care settings, enabling seamless coordination among providers, real-time information sharing, personalized care planning, and proactive interventions.
resource image
September 9, 2024
Accelerating Innovation at Boston Children’s | Voices of the AVIA Network
Jen Magaziner, VP, Digital Health at Boston Children's Hospital and Sonia Singh, Chief Insights Officer at AVIA discuss the latest on accelerating innovation at Boston Children's Hospital in AVIA's "Voices of the AVIA Network" series.
resource image
September 29, 2022
A Buyer’s Guide to Patient Education
Patient education is a critical aspect of the modern care delivery experience and when leveraged appropriately, can positively impact every part of the care continuum. Read our comprehensive guide to learn the key components of digital education and what to look for when choosing a solution for your health system.
resource image
November 17, 2022
Top Patient Education Companies Report | 2023
The Top Patient Education Companies Report is intended to provide healthcare leaders with a broad view of digital patient education and showcase standout companies and solutions with proven market traction. Users can view quick summaries to help them identify which solutions might meet their needs and visit AVIA Connect to access detailed profiles and verified client lists, compare solutions, and generate Match Scores to narrow their selections.
resource image
January 25, 2023
Q&A with Joshua Liu of SeamlessMD: Empowering patients in self-care
SeamlessMD provides a digital care journey platform for hospitals and health systems to engage, monitor, and stay connected with patients throughout the care continuum. More than 35 clinical studies and evaluations have shown SeamlessMD to improve the patient experience while reducing length of stay, ED visits, and readmissions. Large health systems like UAB, Intermountain, Atrium, University Hospitals, MultiCare, Baystate and others rely on SeamlessMD to elevate the patient experience, improve outcomes, and lower costs. Patients access digital care plans on their smartphones, tablets, or computers and are guided via reminders, evidence-based education, and progress tracking. Providers receive alerts, monitor patients, and access analytics to deliver better care. SeamlessMD is directly integrated with leading EHRs solutions such as Epic, Oracle Cerner, and MEDITECH.
resource image
January 19, 2023
Q&A with Adam Husney of Healthwise: Patient education with a mission
Since its founding in 1975, Healthwise has earned a reputation as one of the most respected patient education companies in the industry, with a broad portfolio of solutions to inform healthcare consumers at all points across the care continuum. Healthwise solutions enable physicians to deliver health education at the point of care, with content that includes instructions, videos, and decision support tools for patients. Health systems can also use Healthwise content to augment their content libraries, support digital care journeys, and implement standards-based education. All content reflects current standards of care and is designed to help providers and payers meet patients exactly where they are.
resource image
January 21, 2023
Q&A with Brennan Stratton of Krames: Education as a core component of care
Krames’ patient education and health literacy solutions were created to standardize education, meet compliance goals, and improve the patient experience, with materials available in a variety of formats and languages to meet patients wherever they are. Clinical education is developed at a fourth to sixth grade reading level, with engaging visual content to support learning objectives, and is available in 17 languages. Patients can receive critical education wherever they are with solutions that enable delivery through mobile devices, hospital televisions, and even traditional printed materials, with more than 600 available titles across 40 specialties.
resource image
January 23, 2023
Q&A with Patty Riskind of Orbita: Combining automation with empathy
Orbita embraces an all-encompassing view of patient education–we believe that education should be viewed as the objective and outcome of virtually any patient interaction. It includes not only education about diseases, conditions, and treatment, but also guidance for patients to help them effectively engage with the health system and clinical staff before, during and after encounters.
resource image
December 14, 2023
Top Patient Education Companies Report
AVIA Marketplace's Top Patient Education Companies Why patient education matters What leading solutions offer AVIA Marketplace’s top patient education companies
resource image
October 17, 2024
Top Patient Education Companies Report | Fall 2024
AVIA Marketplace's Top Patient Education Companies Report | Fall 2024
resource image
June 11, 2024
A buyer’s guide to smart rooms
What are smart rooms? Hospital smart rooms are environments equipped with ambient sensors and interactive, intelligent technologies designed to enhance patient comfort, care team interactions, and patient monitoring.
resource image
June 13, 2024
Top Smart Rooms Companies Report 2024
resource image
June 27, 2024
Top Smart Hospital Companies Report 2024
resource image
June 28, 2024
A buyer's guide to Smart Hospitals
What is a smart hospital? Healthcare facilities with embedded technologies for tracking, transport, and navigation coupled with data-driven insights to improve staff workflows and operational efficiencies while enhancing the patient experience.
You may also like

Digital transformation essentials — Supply chain management

Q&A with Drew Schiller of Validic: Helping providers offer remote care at a population scale

Going beyond the digital front door to unlock precision healthcare through data and ecosystem unification

Top Conversational AI Companies Report | Fall 2024

The Evolving Future of Virtual Care: NESA's Solutions for Nurse Staffing and Bedside Efficiency

The future of CFO leadership: Embracing patient loyalty as a financial strategy

View all Resources
brand-footer-logo

Stay up to date

Keep up with the latest products and trends in digital health.

Add your work email

About AVIA Marketplace

AVIA Marketplace is where innovative health systems and hospitals go to find the right digital health solutions. It’s built to efficiently search vendors and guide informed decisions, with tools like product comparisons, compatibility level, report generators, peer reviews, and market insights.

AVIA Marketplace is brought to you by AVIA, a trusted company and community of experts who guide health systems on their digital transformation journey.

AVIA Marketplace


Contact

Write a review
Resources
For Vendors
Vendor Resources
Glossary

Top Categories


Ambient Intelligence
Digital Front Door (DFD)
Remote Monitoring (RPM)
Virtual Nursing
Conversational AI
Digitally-Assisted Provider Documentation
Dynamic Staffing & Scheduling
Virtual Visits (Synchronous + Asynchronous)
Patient Education
Revenue Cycle Management (RCM)
Clinical Decision Support (CDS)
Smart Rooms
Smart Hospitals

Company


AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection

AVIA Marketplace

Contact

Write a review
Resources
For Vendors
Vendor Resources
Glossary

Top Categories

Ambient Intelligence

Digital Front Door (DFD)

Remote Monitoring (RPM)

Virtual Nursing

Conversational AI

Digitally-Assisted Provider Documentation

Dynamic Staffing & Scheduling

Virtual Visits (Synchronous + Asynchronous)

Patient Education

Revenue Cycle Management (RCM)

Clinical Decision Support (CDS)

Smart Rooms

Smart Hospitals

Company

AVIA
AVIA Privacy Policy
AVIA Terms of Service
AVIA Third-Party Licenses
AVIA GDPR Notice
AVIA CCPA Privacy Policy
AVIA CCPA Notice at Collection
back to top

Compare (0) Products

Compare

We use cookies to enhance your browsing experience. Please review our Privacy Policy.
Write a review
product image

pCare Interactive Patient Care System (IPS)

Thank you for sharing your experience. Your review will help create confidence for others in their purchasing decisions.
Overall Rating*

Features

Ease of use

Customer Support

EHR Integrations

*required field

*required field