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Engage TV

Overview


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Engage TV is a solution provided by Vibe Health by eVideon which was founded in 2001. It belongs to multiple categories of digital health solutions including Patient Education, Care Transitions, Consumer Access & Engagement, Virtual Nursing, Digital Front Door (DFD), Virtual Health, Virtual Visits (Synchronous + Asynchronous), and Smart Rooms.
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It has 45 verified clients.
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Engage TV integrates with major EMRs such as Epic, Cerner, and Meditech.
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Some other resource(s) that may be helpful in learning about Engage TV include: Top Patient Education Companies Report | 2023 and Top Virtual Visit Companies Report | 2023

DESCRIPTION

Patients and family can leverage Vibe Health Engage to learn about their diagnosis, what to expect during their hospital stay, and how to care for themselves after discharge. They can also use the platform to interact with their care team and hospital staff with interactive surveys, condition-specific education, digital service requests, meal ordering, communication tools, and entertainment/relaxation. 

Engage can greet patients by their preferred name as they enter their room while customized calming content plays, setting the tone for a stay that’s as relaxing and restful as possible with personal touches. Engage helps communicate that patients are recognized not just as patients, but as people. 

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AWARDS
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EHR integration

Acute care EMR
Required
Epic, Cerner, Meditech, Other, Allscripts
Not applicable
Use cases and differentiators

Patients use the system while in the hospital to communicate with the care team, watch movies on demand and HDTV, request items and services they need, order their meals, learn about their conditions and treatments, and more.
Pediatric-specific interfaces are available, displaying age-appropriate education content, surveys, and entertainment.
People who are inpatient and hospital staff (clinicians and administrators) can view reports and dashboards to improve patient experience

Engage can integrate fully with your EMR and ADT systems. That means patient education can be automatically assigned based on admission triggers (data such as floor, unit or diagnosis). It can be assigned manually by clinical staff or assigned directly from within your EMR and documented back into the EMR.

Engage provides a personalized interface to deliver a high-touch patient experience.

eVideon’s open API’s bring all your systems together.

Company information

Founded in 2001

Reviews


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Overall Score
5.0

6 reviews


4.8

Features

4.8

Ease of use

5.0

Customer Support

4.8

EHR Integrations

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Reviewer’s Role
  • End user
  • Project manager
  • IT / Technical support
  • Executive sponsor
  • Internal consultant
  • Other

Reviewer’s Org Size
  • XL ($5B+ NPR)
  • L ($3-5B NPR)
  • M ($1-3B NPR)
  • S ($0.2-1B NPR)
  • XS (< $0.2B NPR)

Reviewer’s Org EMR compatibility

Reviewer’s Org Type
  • AMC
  • Pediatric Facilities
  • ACO
  • Rural Presence

June 7, 2024

verified
new review

June 7, 2024

Engage TV has allowed us enhance our patient experience and satisfaction beyond just a channel lineup.

As an IT architect, the flexibility and innovation of Vibe Health allows me to bring creative solutions to our nursing staff and patients while leveraging the one device that's already in the room - the TV. Their support & willingness to innovate have gone a long way to make this the solution of choice throughout our system.

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Internal consultant working with Engage TV at Unverified


Helpful(0)

June 7, 2024

verified
new review

June 7, 2024

Informative, Interactive, and Patient Friendly

The Engage screen creates a personal experience for the patient as their name displays on the TV with a peaceful image and relaxation content playing when they arrive to the room.

A picture of the nurses on the unit display on this screen also adding a personal touch. On the patient's birthday, the screen can be configured to display a 'Happy Birthday' message with confetti.

Visitor information is now available through Engage! This centralizing the information and helps minimize questions to staff by providing the information to the patient directly from their TV.

A survey is available from Engage as an interactive way for the patient to provide feedback. The system can be configured to send a notification to specific staff to implement on-demand service recovery requests if needed.

We have received great feedback from patients and their visitors on this feature.

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A verified Project manager working with Engage TV.


Helpful(0)

June 5, 2024

verified
new review

June 5, 2024

Delivering to the individualized client vision and needs

The eVideon team has worked tirelessly and meticulously to deliver the consumer/patient and care team member experience envisioned by our organization for the Vibe Health Platform. They have been exceptionally flexible and dynamic throughout all phases of the implementation effort and have met, if not exceeded, all expectations.

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A verified Executive sponsor working with Engage TV from a extra large-sized, AMC, ACO hospital.


Helpful(0)

May 31, 2024

verified
new review

May 31, 2024

Innovative and Simple!

Our patients enjoy the ease of use the Engage TV product in their patient rooms and our IT teams love the level of support proivded by Vibe Health!

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Richard Crews

Inpatient Informatics Analyst, IT / Technical support working with Engage TV at Tampa General Hospital

Helpful(0)

May 24, 2024

verified
new review

May 24, 2024

easy to use and a great enhancement for patients

Engage TV has provided patients with more information at their fingertips as well as increased library of movies, relaxation content and TVs channels. We have seen a positive impact since our launch of Engage TV. 

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Project manager working with Engage TV at Ohio State University Health System


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May 24, 2024

verified
new review

May 24, 2024

Great experience

I work with many vendors and the staff at EVideon/Vibe has great to work with. There are many out of the box solutions we've implemented but I've been surprised how open they are to suggestions which become standard enhancements in their system. They have become an important component in our Smart Room environment.

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Executive sponsor working with Engage TV at Ohio State University Health System


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