Automated deep learning.
Chatbots keep getting smarter
Our platform allows you to build generative model smart chatbots with deep learning capabilities that minimize the need for human management over time. Your smart bots learn from each interaction, recording the response and sentiment of the user.
Automatic Intent Identification
Automatically identify user intent from a natural language input through text or voice.
Automatic Response
Automatically respond to users based on user intent through a defined knowledge repository or dynamic API calls.
Pattern Recognition
Automatically identifies patterns of user intentions and provides granular insights to take specific actions.
Multi-lingual Integration
A.ware platform makes it possible to integrate with multi-lingual APIs.
Automatic Metadata Extraction
Automatically extracts metadata like customer IDs, phone numbers, addresses, transaction reference numbers etc. to make API calls or enhance the context.
Automatic Prioritization
Prioritizes certain customer interactions based on sentiment, emotions, product category, and custom metadata.
Automatic Ticketing & Routing
Automatically creates tickets, sub tickets and routes the interaction to appropriate teams in an enterprise.
