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AI Chat

Top 10 AI Chat Alternatives & Competitors

Loyal AI Chat is the only healthcare-exclusive conversational AI solution that can be deployed across all of your digital channels including website, patient portal, Google search, and more. It has the capability to correctly map to your staff for specific care, depending on the question and how your health system chooses to set up the workflow. 

For example, Loyal’s AI can understand if a question is specific to clinical or specialty care that should be routed to a cardiology department, or if it is strictly a billing or scheduling question. Combined with the power of Loyal Enterprise OS, Chat expands the opportunity to identify, acquire and retain patients.

Benefits:

  • Provide conversational engagement and customer support with precisely defined responses to consumer queries.
  • Virtually triage patients with Symptom Checker and integrated self-scheduling workflows.
  • Work from a self-service dialog builder and advanced NLP and ML prediction models to retain quality control over the chat experience.
  • Integrate care data and EHR scheduling capabilities with your chatbot.
  • Customizable branding configurations and service line specific bot profiles for targeted messaging and support.
  • Solve unique consumer problems with Live Chat escalation and integrate with your contact center.
  • Automatically conduct consumer satisfaction surveys and get recommendations for improvement.

Results:

  • Increased access to care, appointment conversions, and overall customer satisfaction.
  • Improved contact center efficiency and reduced low acuity call inquiries.
  • Decreased burden on emergency departments by redirecting patients to appropriate care.

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Overall Top 10 AI Chat Alternatives & Competitors

Browse options below. Based on data from AVIA reviews and gathered information about the vendor's clients, you can see how AI Chat stacks up to the competition. Check reviews from current & previous users at organizations like yours to find the best product for your you organization.

#1

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Niche
Niche
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Niche
Niche
5+ years in business
5+ years in business
Mediktor enables health systems to direct consumers to the appropriate level of care on a safe, convenient and cost-effective way anytime and anywhere. As a result, health systems empower consumers by offering them on-demand, personalized healthcare guidance at the first onset of symptoms
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#2

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Conveyor AI is the cure for "Documentitis" - inflammation caused by burdensome documentation requirements imposed by EMRs, billing systems, etc.

Here's how it works:

  1. See your patient - with Conveyor AI enabled on your iOS device, tap “Start Encounter.” You can conduct your exam without worrying about taking notes or updating the EMR.
  2. Conclude the visit - After completing your encounter, tap the “Generate” button in the Conveyor AI app. In under a minute, you’ll have a fully-customized write-up of your encounter. No typing necessary! Do you need specific sections or formatting in your notes? Conveyor AI offers customizable templates so that we generate exactly the information you need.
  3. Close your charts 80% faster - Conveyor AI types your completed note directly into the patient’s chart in your EMR. Need to add anything? Conveyor AI offers best-in-class medical dictation so that you can dictate wherever you want and whenever you need.

Start a Free Trial: https://mobius.md/ios

Discover more here: https://mobius.md/conveyor%20ai/

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product capabilities
Data security and privacy
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Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#3

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

ReferralMD delivers AI-powered solutions for Referral Management, eConsults, Appointment Management, Fax Management, Patient Scheduling, Intake and Communications, Marketing CRM and Analytics. Our solutions help hospitals, health systems, networks, and payers streamline the referral process, decrease patient leakage, and improve communication between providers and patients. The enterprise platform’s powerful workflow automation tools help healthcare providers drive operational efficiencies, increase revenue, and improve customer service. To learn more about ReferralMD, please visit www.getreferralmd.com..

>>> HOW WE HELP <<<

Digital Front Door

  • Patient Access Tools
  • Patient Direct Scheduling
  • SmartCHAT Patient Intake
  • Patient Communications

Operations

  • Consult Management
  • Referral Management
  • Appointments and Scheduling
  • AI Fax Management

Marketing & Services

  • Marketing CRM
  • Advanced Analytics
  • Professional Services
  • SmartEXCHANGE Integrations

>>> WHO WE HELP <<<

Health Systems/ACOs/DSRIPs/CINs

  • Reducing patient leakage through SmartMatch decision support and real-time analytics
  • Standardizing and streamlining the referral management process across the organization
  • Driving operational efficiencies and allowing referral teams to scale more efficiently

PCPs/FQHCs/Dental Practices

  • Matching patients with appropriate providers using SmartMatch decision support
  • Closing the feedback loop with specialists and reducing phone calls and faxes
  • Increasing patients LTV to ensure they are not lost to competitors after referrals are sent

Specialty Care Organizations

  • Increasing referral volume and capturing more revenue using CRM and marketing tools
  • Improving customer service with referring providers through automated status reports
  • Managing referral network and gaining insight into referral patterns using analytics 
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#4

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

DeepScribe’s AI scribe automates medical documentation for doctors. Powered by the largest clinical dataset in healthcare, DeepScribe ambiently captures patient visits as they happen and then writes complete, billable documentation directly within a clinician’s electronic health record system. From small private practices to large healthcare organizations, DeepScribe is helping clinicians of all kinds reduce burnout, improve patient care, and increase revenue.

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product capabilities
Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Visit Website

#5

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Orbita's Digital Front Door ("DFD") product enables healthcare organizations to enable, guide and support patients through automated and AI applications. 

Capabilities include:

  • Chat Assistant Q&A (Flows and GenAI)
  • Live Chat
  • Phone to Live Chat Hand-off
  • Appointment Request Forms
  • Patient Appointment Screener
  • Appointment Management (Confirm/Cancel/Reschedule)
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#6

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
5+ years in business
5+ years in business

Ada Assess - Intelligent health assessments that empower and educate patients on their symptoms and next steps

Your digital front door for instant healthcare access with market-leading accuracy and user experience.

  • Accessible symptom assessments with the highest levels of accuracy and safety
  • Digital integration, branding and single sign on authentication for a seamless experience
  • Covers 10,000+ symptoms and 3,600+ conditions
  • Includes rare, pediatric, obstetric and mental health conditions

Ada Connect - Personalized care navigation and virtual triage to connect patients with the right care

Navigate patients to the most appropriate care for their symptoms

  • 8 levels of urgency advice
  • Tailor to your care options, support services and digital offerings
  • Prioritize urgency based on acuity and risks, and guide to less urgent care when appropriate 
  • Safely increase uptake of cost-effective or virtual services

Ada Handover - Patient-to-provider handover to support clinical decisions and conversations

Help your providers understand and connect with their patients while preparing for and optimizing their encounters.

  • Give doctors and advanced practice providers more time with patients
  • Reduce the administrative burden
  • Provide clinical reports directly in, or via, the patient’s EHR
  • Add assessment history to patient’s record

Ada's enterprise solutions are helping leading healthcare systems, insurers, life sciences, governments, and non-profits around the world to provide medical guidance that is trustworthy, personal, and effective. 

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product capabilities
Interoperability
Contextual understanding
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#7

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Versatile platform
Versatile platform
Versatile platform
Versatile platform

Awell is a low-code platform used by interdisciplinary clinical & product teams to redesign how clinical workflows are orchestrated and delivered. With Awell, care organizations automate routine clinical tasks, consolidate data between multiple systems and drive seamless coordination between care teams and patients.

Awell’s customers have improved the lives of more than 150,000 patients across a wide array of medical conditions. They achieved results such as 50% increase in care team capacity, 40% reduction in length of stay and 25% reduction in emergency room admissions.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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Visit Website

#8

Product Logo
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
High Performer
High Performer

Through its comprehensive integration of diverse data sources - including EHR, RPM and patient-generated insights - the Medical Brain has a complete understanding of the patient’s medical history and knowledge of the current situation in real-time. With this complete, whole-person understanding, the Medical Brain proactively identifies emerging health risks, care gaps, delays, and errors. 

The Medical Brain is being used by provider groups, health systems, ACOs to help providers manage patients on their behalf so they can succeed with value-based care. Brain contacts providers and orchestrates care. This patient-first, real-time approach helps patients control chronic disease, reduce hospital days, while increasing provider productivity by 92% by eliminating patient communication and follow-up tasks from provider and office staff.  

The Medical Brain is being used by provider groups, health systems, ACOs to help providers manage patients on their behalf so they can succeed with value-based care.

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product capabilities
Contextual understanding
Interoperability
Data security and privacy
Naturalistic interaction
Scalability
Adaptability
Bidirectional Communication
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#9

Versatile platform
Versatile platform

NESA Virtual Care enables instantaneous, live communication between providers and patients across all levels of care.

NESA's AI-powered platform is uniquely embedded directly in the EHR enabling single sign-on, virtual care, and documentation all within the electronic health record environment.

NESA supports comprehensive virtual care workflows, including virtual nursing, virtual sitting, interdisciplinary rounding, consultations, patient education, staff safety monitoring and behavioral health monitoring. These functions significantly enhance both patient outcomes and staff efficiency.

By empowering healthcare professionals to make more data-driven, real-time decisions, NESA greatly improves the delivery and timeliness of care.

It can perceive different elements, recognize them, analyze them, and enable caregivers to act upon them in real-time, all within a single virtual care platform.

And best of all - it's embedded within leading EHR systems, so there is no additional system to learn or sign into.

By incorporating these AI enhancements directly into virtual workflows within the clinical setting, healthcare organizations can increase patient safety, improve clinical outcomes, enhance user experience, and optimize overall operational performance.

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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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#10

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Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform
Rated In Top 10%
Rated In Top 10%
Versatile platform
Versatile platform

Azodha Platform accelerates innovation in care delivery through a modular, AI-infused, interoperable digital enablement platform. It enhances patient experience and streamlines provider efficiency. Below is a detailed exploration of each core solution:

1. Remote Patient Monitoring (RPM):

Azodha's RPM provides real-time monitoring with AI-driven insights and seamless EHR integration. This device-agnostic platform supports remote patient monitoring devices and wearables, enabling continuous monitoring and proactive alerts for timely interventions.

2. Virtual Visit & Wait Room :

Azodha streamlines telehealth appointments with a user-friendly platform, integrated scheduling, tele and patient onboarding capabilities. The platform optimizes waitroom to drive patient centric and optimized provider experience. 

3. Patient and Provider facing Scheduling:

Comprehensive EHR integrated or stand alone scheduling for patients, provider operations and hospitals for home care, virtual and physical office scheduling

4. Digital Patient Engagement:

Azodha platform integrates and digitized patient care journey navigation across enrollment, onboarding, scheduling, health goals, surveys, chat, education and more via patient apps and portals.

5. Conversational AI:

Azodha uses Gen AI to enhance patient engagement through personalized care plans, AI assist for various patient interactions including scheduling, Q&A with voice interaction capabilities.

6. Dispatch and Logistics:

Azodha platform enables dispatch and logistic insights for home based scheduling and operations

Through seamless integration with existing systems and AI driven digital components, Azodha ensures that healthcare providers can deliver superior patient experience while optimizing operational workflows and administrative costs.

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product capabilities
Access & Scheduling
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Contextual understanding
Interoperability
Data security and privacy
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key clients
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
Leading Health System
Health system
+50 verified clients
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