Pinnacle Quality Insight

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Avia Summary

Pinnacle Quality Insight is a solution provided by Pinnacle Quality Insight which was founded in 1996. It belongs to the digital health solution Conversational & Visual Interactive Voice Response (IVR).

Some other resource(s) that may be helpful in learning about Pinnacle Quality Insight include: Digital front door: The key to staying ahead in healthcare

DESCRIPTION

Pinnacle offers healthcare customer satisfaction measurement to senior care providers. Pinnacle's feedback process is based off the idea that healthcare should be evaluated just like it is administered, individually. This process is the easiest way for senior care providers to understand the voice of their customer.

CATEGORIES & SOLUTIONS

Conversational & Visual Interactive Voice Response (IVR)

Patient Experience Survey Tools

CLIENT TYPES

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EHR integration

Integrations

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EHR integration and relevant hardware

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EMRs supported

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Hardware compatibility

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Use cases and differentiators

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Users

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Differentiators vs internal options

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Differentiators vs competitors

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Select which hospital or health system you work at and see a personalized compatibility level.

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Explore Related Resources

July 3, 2024

Digital front door: The key to staying ahead in healthcare

The Digital Front Door (DFD) methodology has emerged as a pivotal element in enhancing patient engagement, streamlining operations, and ensuring a competitive advantage. In a 2022 KLAS Top of Mind Research Report, 55% of healthcare leaders stated that their organization uses some form of DFD technology. The organizations that didn’t yet have one said it was on their radar for later implementation.

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Digital Front Door (DFD)

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