Best Conversational & Visual Interactive Voice Response (IVR) Products
79% of consumers would rather self-serve than use human-assisted support channels.
Self-service is available now on chatbots, on websites, via SMS messaging and more. But despite those options, the majority of consumers still reach out via the voice channel.
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EMRs supported | Epic, Cerner, Allscripts +5 more |
Solutions | Patient Registries Software, Patient Flow Management Solutions, Patient Experience Survey Tools |
Keywords | scheduling, patient engagement, member experience +11 more |
Categories | Risk Identification & Stratification, Conversational & Visual Interactive Voice Response (IVR), Patient Flow |
EMRs supported | None provided |
Solutions | Text Solutions, Voice Solutions |
Keywords | None provided |
Categories | Scheduling, Digital Front Door (DFD), Customer Service +2 more |
EMRs supported | None provided |
Solutions | Patient Experience Survey Tools |
Keywords | None provided |
Categories | Conversational & Visual Interactive Voice Response (IVR) |
Strengthen your online presence with reviews, surveys and business listings.
Reputation enables you to understand what your customers think about your healthcare services and allows you to respond quickly to customer feedback. Our software gives you the ability to monitor and track patient surveys & reviews on third-party review sites to identify areas of improvement and address patient concerns.
Reputation also enables you to manage your business listings across multiple sites. This ensures that your business is accurately represented and that customers can find you.
Reputation is the only platform that manages consumer feedback from acquisition to loyalty. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve the customer experience.
Backed by Marlin Equity Partners, Bessemer Ventures, and Kleiner Perkins, .Reputation turns consumer feedback into fuel to grow businesses around the world. Visit Reputation.com to learn more.
EMRs supported | Athenahealth, Epic, Allscripts +2 more |
Solutions | Platforms for Managing Digital Marketing, Patient Experience Survey Tools, Ratings and Reviews Transparency Tools |
Keywords | patient acquisition, patient experience, PX +10 more |
Categories | Ratings & Reviews Transparency, Search & Transparency, Digital Front Door (DFD) +2 more |
EMRs supported | None provided |
Solutions | Call Center Scheduling Tools |
Keywords | None provided |
Categories | Scheduling, Conversational & Visual Interactive Voice Response (IVR) |
EMRs supported | None provided |
Solutions | Voice Dictation, Tech-Enabled Scribe / Provider Documentation, Conversational & Visual IVR Tools |
Keywords | None provided |
Categories | Clinician Burnout, Digital Front Door (DFD), Coding & Documentation +2 more |
EMRs supported | None provided |
Solutions | Call Center Scheduling Tools, Consumer- directed online scheduling tools for Procedures |
Keywords | None provided |
Categories | Scheduling, Conversational & Visual Interactive Voice Response (IVR) |
EMRs supported | None provided |
Solutions | Provider Search Tools, Call Center Scheduling Tools |
Keywords | None provided |
Categories | Scheduling, Provider Search, Digital Front Door (DFD) +2 more |
EMRs supported | None provided |
Solutions | Patient Experience Survey Tools, Ratings and Reviews Transparency Tools |
Keywords | None provided |
Categories | Ratings & Reviews Transparency, Search & Transparency, Digital Front Door (DFD) +2 more |
EMRs supported | None provided |
Solutions | Patient-Provider Messaging Tools, Consumer Scheduling Tools, Patient Experience Survey Tools |
Keywords | None provided |
Categories | Scheduling, Care Transitions, Digital Front Door (DFD) +4 more |
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AVIA Marketplace offers a product grid that is a comprehensive resource for health care buyers in their research journey. The grid showcases products from leading vendors and ranks them based on match scores and market presence. This approach ensures that the products listed are not only relevant to the buyer's needs but also established in the market. The product grid includes detailed information about each product, such as features, benefits, and pricing, making it easy for buyers to compare and evaluate their options. With AVIA Marketplace's product grid, health care buyers can make informed decisions and select products that meet their specific requirements.