Heidi

Heidi works in over 200 specialties across 50 countries and 110+ languages. It is the ambient AI solution that providers prefer because it can easily move between complex environments. In one large US health system it has been successfully adopted by over 70% of providers from specitlty clinics to the surgical centers to the ED. Those providers report it not only saves them time (on average 5 minutes pervisit and up to 2 hours a day) but has improved their work/life balance and reduced burnout (over 80%). For health systems, this ca translate to reduced FTEs and increased capacity.

Heidi is ideal for pediatrics because it enables providers to maintain eye contact and focus entirely on patient care while Heidi captures every detail reliably, even in challenging environments with multiple speakers and languages or background noise (i.e., crying baby).

Any clinical role from surgeons to APPs to nurses, physical therapists, MAs, etc. And it can support cross functional collaboration.

Manual processes leave providers working nights and weekends while provider shortages reach crisis levels. More than half of providers say EHR documetation is the main cause of their burnout. They often spend several extra hours each day documenting. Many EHR-based scribe solutions and solutions designed to fit in the existing structure of the EHR don't improve those manual processes much. They are designed to fit into the EHR framework and become a note-writer bound into EHR systems, not built to improve clinical workflows. 

Heidi is designed for clinical workflow optimization. We eliminate the administrative waste that's driving 35% of providers to consider leaving healthcare. Unlike manual processes, we handle the complete workflow - not just notes, but referrals, follow-up tasks, and care coordination. That's why we're seeing 60-80% activation rates and the majority of physician users reporting reduced burnout.