MDMU ProQue™

Contents

AVIA Summary About Product capabilities EHR Integrations Use cases and differentiators Company information Media

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MDMU ProQue™ is a solution provided by MD MatchUp which was founded in 2019. It belongs to multiple categories of digital health solutions including Staff Safety, Human Capital Management , Revenue Cycle Management (RCM), Risk Identification & Stratification, and Coordinated Community Networks.

MDMU ProQue™ integrates with major EMRs such as Epic, Cerner, and Meditech.

Some other resource(s) that may be helpful in learning about MDMU ProQue™ include: Unlocking the true potential of healthcare RCM: How a digital front door makes all the difference and Top Revenue Cycle Management (RCM) Companies Report | Fall 2024

DESCRIPTION

MDMU ProQue™ is an automated provider onboarding and data management tool that helps health systems maintain accurate, up-to-date provider information. ProQue streamlines the process of collecting, verifying, and updating provider details, reducing administrative workload and ensuring compliance with regulatory requirements. By integrating with existing systems, ProQue eliminates redundant data entry, enhances provider directories, and improves operational efficiency across credentialing, marketing, and scheduling teams. With better data accuracy and faster onboarding, ProQue supports a seamless patient experience and stronger provider engagement.

FEATURED MEDIA

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CATEGORIES & SOLUTIONS

Staff Safety

Human Capital Management

Revenue Cycle Management (RCM)

Provider Resource Management Solutions

Credentialing

Integrated Network Delivery

CLIENT TYPES

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Large Medical Facilities

Health Insurers

Behavioral Health Providers

Extra Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Product capabilities

Compliance and Security

A provider onboarding tool with built-in compliance safeguards that ensure secure, accurate data collection while meeting HIPAA and regulatory requirements.

AVIA GUIDE

What is compliance and security?

Ensures adherence to healthcare regulations (e.g., HIPAA, HITECH) Provides robust data security measures to protect sensitive financial information Offers audit trails and reporting for compliance monitoring Example: An RCM system with built-in compliance checks that flag potential regulatory issues before claims are submitted.

EHR integration

Integrations

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EHR integration and relevant hardware

Use case dependent

EMRs supported

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, Healthland, MEDHOST, MedWorx, QuadraMed, Self-developed, Would prefer not to disclose, Point Click Care

Hardware compatibility

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app), Other

Use cases and differentiators

Use case descriptions

MDMU ProQue™ automates the provider onboarding process by guiding healthcare providers through a short questionnaire, reducing manual data entry and ensuring accurate information. It includes features like real-time validation, credential verification, and automated workflow notifications to both providers and administrators. Once completed and reviewed, the data is seamlessly integrated into the organization’s system, streamlining the onboarding process, improving efficiency, and ensuring compliance with industry standards. MDMU ProQue™ simplifies and speeds up onboarding, enhancing the experience for both healthcare providers and administrators.

Pediatric use cases

Pediatricians and pediatric specialists follow the same process as other physicians and clinicians.

Users

Primary Actor: Healthcare Provider

Secondary Actor: Healthcare Administrator (HR, Credentialing, IT, Marketing)

Supporting Actor: MD MatchUp Platform (MDMU ProQue™)

Differentiators vs internal options

MDMU ProQue™ specializes in the efficient onboarding and management of provider data, offering features that complement, but do not overlap with, EHR systems’ focus on patient data management.

1. FOCUS ON ONBOARDING: ProQue is specifically designed to streamline and automate the provider onboarding process, including form completion, document verification, and data integration. EHRs typically focus on managing patient health records rather than onboarding providers.

2. FIRST-PARTY DATA VALIDATION: ProQue offers intelligent validation tools that ensure accurate provider data entry, real-time verification, and seamless updates to the healthcare organization’s provider database. EHR systems, on the other hand, are typically more focused on patient care data and often lack advanced tools for administrative tasks like onboarding.

3. CENTRALIZED PROVIDER DATA MANAGEMENT: While EHRs mainly manage patient health records, ProQue is built to centralize and maintain up-to-date provider data across multiple departments (e.g., credentialing, IT, marketing), enhancing operational efficiency.

4. AUTOMATED WORKFLOWS: ProQue triggers automated workflows for notifications, reminders, and approval steps in the provider onboarding process. EHRs generally do not handle administrative workflows related to provider data and onboarding.

5. CROSS-DEPARTMENT COLLABORATION: ProQue facilitates collaboration between various departments (HR, credentialing, marketing) by providing a shared platform for reviewing and verifying provider data. EHRs are primarily focused on clinical departments and patient interactions.

6. SCALABILITY FOR PROVIDER MANAGEMENT: ProQue’s solutions are designed to scale with the organization’s provider network, while EHRs primarily scale to handle increasing volumes of patient data.

Differentiators vs competitors

MDMU ProQue™ stands out by providing a comprehensive and collaborative solution that automates and streamlines provider onboarding, offering superior flexibility, real-time integration, and cross-departmental support compared to its competitors.

1. COMPREHENSIVE PROVIDER DATA LIFECYCLE MANAGEMENT: ProQue offers an end-to-end solution for onboarding, from form completion to data integration, reducing reliance on multiple vendors or systems. Competitors often provide fragmented solutions that only address specific parts of the process.

2. ENHANCED AUTOMATION: ProQue incorporates tools to automate data validation, credential verification, and form population, significantly reducing manual effort. In addition, it allows providers to pick up automatically resume if interrupted during the process. Many competitors still rely on manual or semi-automated processes.

3. CROSS-DEPARTMENT COLLABORATION: ProQue is designed to support seamless collaboration between departments such as HR, credentialing, marketing, and IT, ensuring smoother operations across the organization. Many competitors focus primarily on one department or function, limiting cross-functional integration.

4. PERSONALIZED AND STREAMLINED USER EXPERIENCE: ProQue offers a user-friendly experience for both providers and administrators, with clear form instructions, real-time validation, and automated notifications. Competitors may not offer the same level of personalization or intuitive design.

5. REAL-TIME DATA INTEGRATION: ProQue ensures that verified provider data is instantly integrated into the organization’s system, keeping provider information up-to-date and accurate. Other solutions may have delays or more manual steps in updating and syncing data.

6. SCALABILITY & FLEXIBILITY: ProQue’s solutions are designed to scale with healthcare organizations of all sizes, accommodating varying levels of complexity. Many competitors may not offer the same flexibility or may cater only to specific-sized organizations.