MD MatchUp helps health systems, payers, and medical groups keep provider data accurate and connect patients with the right doctors. With patient-provider matching and better provider directories, more patients find and schedule care while fewer appointments go to waste. MD MatchUp works with existing EHRs and systems to improve efficiency, boost patient satisfaction, and increase revenue—all while making healthcare access easier for everyone.

The aha! Health Experience Platform (HXP) integrates with health systems' Digital Experience Platforms to deploy advanced capabilities, resulting in quicker market entry, increased patient acquisition, reduced operational costs, and enhanced patient satisfaction.

aha! is a health experience company.

We enable health systems to better compete in the digital consumer healthcare marketplace through a combination of easy-to-use software and specialized services.

We believe that the website is one of the most underleveraged technology assets that a health system has. Specifically, the Digital Experience Platform (DXP) that powers the website. Our approach differs from competitive platforms by integrating the health system’s DXP with advanced digital front door capabilities.

The Health Experience Platform (HXP) is our foundation. HXP is a suite of pre-built data connectors, easy-to-use management tools, and fully-customizable front-end components to rapidly deploy powerful retail and digital front door capabilities directly within a health system’s existing or new DXP solution.

The outcomes are faster time to market, increased patient acquisition, lower operational costs, and greater consumer and patient satisfaction.

MDMU ProQue™ specializes in the efficient onboarding and management of provider data, offering features that complement, but do not overlap with, EHR systems’ focus on patient data management.

1. FOCUS ON ONBOARDING: ProQue is specifically designed to streamline and automate the provider onboarding process, including form completion, document verification, and data integration. EHRs typically focus on managing patient health records rather than onboarding providers.

2. FIRST-PARTY DATA VALIDATION: ProQue offers intelligent validation tools that ensure accurate provider data entry, real-time verification, and seamless updates to the healthcare organization’s provider database. EHR systems, on the other hand, are typically more focused on patient care data and often lack advanced tools for administrative tasks like onboarding.

3. CENTRALIZED PROVIDER DATA MANAGEMENT: While EHRs mainly manage patient health records, ProQue is built to centralize and maintain up-to-date provider data across multiple departments (e.g., credentialing, IT, marketing), enhancing operational efficiency.

4. AUTOMATED WORKFLOWS: ProQue triggers automated workflows for notifications, reminders, and approval steps in the provider onboarding process. EHRs generally do not handle administrative workflows related to provider data and onboarding.

5. CROSS-DEPARTMENT COLLABORATION: ProQue facilitates collaboration between various departments (HR, credentialing, marketing) by providing a shared platform for reviewing and verifying provider data. EHRs are primarily focused on clinical departments and patient interactions.

6. SCALABILITY FOR PROVIDER MANAGEMENT: ProQue’s solutions are designed to scale with the organization’s provider network, while EHRs primarily scale to handle increasing volumes of patient data.

MDMU ProQue™ stands out by providing a comprehensive and collaborative solution that automates and streamlines provider onboarding, offering superior flexibility, real-time integration, and cross-departmental support compared to its competitors.

1. COMPREHENSIVE PROVIDER DATA LIFECYCLE MANAGEMENT: ProQue offers an end-to-end solution for onboarding, from form completion to data integration, reducing reliance on multiple vendors or systems. Competitors often provide fragmented solutions that only address specific parts of the process.

2. ENHANCED AUTOMATION: ProQue incorporates tools to automate data validation, credential verification, and form population, significantly reducing manual effort. In addition, it allows providers to pick up automatically resume if interrupted during the process. Many competitors still rely on manual or semi-automated processes.

3. CROSS-DEPARTMENT COLLABORATION: ProQue is designed to support seamless collaboration between departments such as HR, credentialing, marketing, and IT, ensuring smoother operations across the organization. Many competitors focus primarily on one department or function, limiting cross-functional integration.

4. PERSONALIZED AND STREAMLINED USER EXPERIENCE: ProQue offers a user-friendly experience for both providers and administrators, with clear form instructions, real-time validation, and automated notifications. Competitors may not offer the same level of personalization or intuitive design.

5. REAL-TIME DATA INTEGRATION: ProQue ensures that verified provider data is instantly integrated into the organization’s system, keeping provider information up-to-date and accurate. Other solutions may have delays or more manual steps in updating and syncing data.

6. SCALABILITY & FLEXIBILITY: ProQue’s solutions are designed to scale with healthcare organizations of all sizes, accommodating varying levels of complexity. Many competitors may not offer the same flexibility or may cater only to specific-sized organizations.

Key Health Experience Platform features:

• Integrate healthcare providers - Free your providers from the directory and place them where they’ll be seen.
• Drive conversion paths - Give consumers the information they need, when they need it, to make a decision to engage.
• Improve your SEO - Consolidate off-domain content to boost SEO domain authority and place your providers on optimized pages.
• Free your teams - Reduce dependency on IT resources and empower your Marketing teams to manage your digital experiences with ease.