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24/7 Automated Self-Intakes & Follow-ups

24/7 Automated Self-Intakes & Follow-ups

24/7 Automated Self-Intakes & Follow-ups

24/7 Automated Self-Intakes & Follow-ups
24/7 Automated Self-Intakes & Follow-ups

Overview


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Avia Summary

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24/7 Automated Self-Intakes & Follow-ups is a solution provided by mirro. It belongs to multiple categories of digital health solutions including Chronic Disease Management, Behavioral Health, Peer Support Services, Behavioral Health Integration, ED-based Mental Health Interventions, and ED-based SUD Interventions.
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24/7 Automated Self-Intakes & Follow-ups integrates with major EMRs such as Epic, Meditech, and athena.
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Some other resource(s) that may be helpful in learning about 24/7 Automated Self-Intakes & Follow-ups include: Digital transformation essentials — Chronic disease management and A Buyer’s Guide to Digital Behavioral Health
DESCRIPTION

How It Works:

Customize Questions: Record and personalize intake questions for patients, or use standardized templates.

Share Questionnaire: Send the recorded questionnaire via email.

Patient Responses: Patients can conveniently provide their answers through video, audio, or text, using either their mobile device or desktop.

Analysis & Reports: Receive AI-analyzed results and a detailed report on your dashboard with treatment adherence risk and billable events.

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EHR integration

ERP system, Behavioral health
Use case dependent
Epic, Meditech, athena, Healthland, Athenahealth
Mobile / Tablet (native app), Desktop, Mobile / Tablet (web optimized)
Use cases and differentiators

1. Enhancing Telehealth Sessions with Real-Time Emotional Analysis

Problem: Telehealth consultations often lack the depth of in-person interactions, making it challenging for clinicians to gauge patients' emotional states.

 

Solution: Mirro's AI technology enriches telehealth sessions by analyzing and responding to patients' emotional cues in real-time. This enables healthcare providers to better understand and address patient concerns during virtual consultations. 

Outcome: Improved patient engagement and satisfaction in telehealth services, leading to better adherence to treatment plans and overall health outcomes.

1.Primary Care Physicians (PCPs)

Use Mirro for AI-assisted documentation, patient engagement, and adherence prediction.

2.Telehealth Providers

Improve virtual consultations with emotional context analysis and real-time scribing.

3.Specialists (e.g., cardiologists, endocrinologists, dermatologists)

Benefit from structured SOAP notes and patient history summarization across visits.

4.Nurse Practitioners (NPs) & Physician Assistants (PAs)

Use for quick follow-ups, streamlined documentation, and triaging.

5.Mental Health Professionals (Therapists, Psychologists, Psychiatrists)

Gain emotional insights and improve client engagement via empathetic AI.

While Electronic Health Records (EHRs) are essential for storing and retrieving patient data, they are not designed to deliver real-time, empathetic, or predictive patient engagement. This is where Mirro stands apart. Unlike EHRs, which rely heavily on manual data entry and rule-based logic, Mirro uses AI to generate real-time SOAP notes, detect emotional cues during patient interactions, and predict adherence risks. Its conversational AI enhances patient intake and follow-up processes, while also identifying missed billable opportunities through unstructured conversation analysis—capabilities traditional EHRs lack. Mirro integrates seamlessly with existing systems, acting as an intelligent overlay that augments clinical workflows rather than disrupts them. In short, Mirro complements EHRs by filling critical gaps with automation, empathy, and actionable insights.

Mirro sets itself apart from other healthcare AI platforms through its deep focus on empathetic intelligence, real-time patient interaction analysis, and workflow-integrated automation. While many competitors focus solely on documentation or data capture, Mirro goes further by understanding patient emotions, context, and behavioral signals—turning every interaction into a rich source of clinical and operational insight. Unlike generic AI scribes or chatbot tools, Mirro's solutions are purpose-built for healthcare, offering tailored features like AI-driven SOAP notes, adherence prediction, automated intake, and billable opportunity detection. Its ability to seamlessly integrate with telehealth, EHRs, and practice management systems without disrupting clinical workflows makes it both scalable and immediately valuable. In short, Mirro doesn’t just listen, it understands, interprets, and acts, helping providers deliver smarter, more human-centered care.

Company information

Media


Images

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24by7 intake.webp
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Videos

mirro omniemotion - Made with Clipchamp.mp4
Downloads

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mirro Quick Start Guide .pdf.pdf

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Reviewer’s Org EMR compatibility

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  • AMC
  • Pediatric Facilities
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