Medical Record Gathering

The xCures medical record retrieval system is designed to collect patient data from every relevant source with speed, accuracy, and completeness. It and often improves HIN record retrieval by 30% or more and serves as the foundation of our platform, ensuring healthcare organizations can access all the clinical information they need without delays or manual chasing.

At the core is a proprietary Record Locator Service that identifies and requests medical records across an extensive national network. This includes integrations with health information exchanges (HIEs) and QHIN connections. 

The platform can also operate with client-held or patient-provided data through secure uploads—whether that means PDFs, CCDAs, FHIR bundles, TIFFs, or even legacy faxed documents.

When a retrieval request is initiated, the system automatically maps out all known care locations and providers associated with a patient. It then triggers simultaneous record requests through connected networks, leveraging advanced matching algorithms to maximize recall while avoiding duplicates. The Record Locator Service continuously refines its network intelligence, improving retrieval rates and coverage over time.

For organizations with internal data silos or existing EHR integrations, xCures supports direct connections through APIs and secure data exchange protocols. These connections allow for automated ingestion of encounter documents, lab results, and imaging reports from internal or partner systems.

The process is designed to meet both compliance and operational needs. All record retrievals are fully auditable and each document’s origin, timestamp, and metadata are preserved to ensure transparency and traceability.

The result is a comprehensive, unified record set that captures the patient’s most complete medical history.