ConnectHealth

Automating Clinical and Operational Workflows with ConnectHealth

Health systems today face growing operational pressure due to fragmented data flows, manual documentation, delayed lab results, inefficient referral management, and missed reimbursement opportunities. These challenges not only slow down care delivery but also create administrative burden for providers and staff.

ConnectHealth addresses these issues through a compliance-first, low-code integration platform that connects clinical systems using FHIR and HL7 standards, enabling automated workflows across the care continuum.

With ConnectHealth, health systems can streamline multiple high-impact workflows directly within their existing EHR environment.

Automated RPM Billing

Remote Patient Monitoring programs often lose revenue due to missed CPT codes or incomplete documentation. ConnectHealth automates RPM billing by triggering CPT codes such as 99454 and 99458 when monitoring milestones are met. Device data flows through the integration layer and automatically initiates billing workflows in the EHR, reducing revenue leakage and administrative effort.

Workflow:

Device API → HL7 OBX → CPT Trigger → Epic Billing

AI Agent Appointment Booking

Scheduling appointments remains a major operational burden for clinical staff. ConnectHealth enables AI voice agents and assistants to book appointments directly within the EHR. Using FHIR slot discovery and HL7 SIU confirmation messages, appointments are scheduled and confirmed automatically within the provider calendar.

Workflow:

Voice Bot → FHIR Slot → SIU Message → EHR Calendar

Real-Time Lab Integration

Delayed lab results often impact clinical decision-making. ConnectHealth integrates Laboratory Information Systems (LIS) with the EHR so that results flow directly into the patient's record as structured and actionable data. This allows providers to access real-time diagnostic insights without manual follow-up.

Workflow:

LIS → HL7 ORU → FHIR Report → EHR Results

AI Scribe to EHR Write-Back

Clinical documentation consumes significant provider time. ConnectHealth supports AI scribe workflows that transcribe patient encounters and automatically structure them into SOAP notes, which are then written back into the EHR as flowsheets or documents.

Workflow:

Audio → AI Transcription → SOAP Note → Epic

Closed-Loop Referral Management

Referral coordination across providers is often fragmented and difficult to track. ConnectHealth enables closed-loop referral workflows by generating C-CDA documents, sharing them with provider directories, and tracking referral status in real time.

Workflow:

Referral → C-CDA Generation → Provider Directory → Status Notification

Proactive Care Gap Alerts

Health systems need to identify high-risk patients earlier to improve outcomes and manage population health. ConnectHealth enables bulk data extraction using FHIR Bulk Export, which feeds AI-driven risk models to detect care gaps and trigger alerts for care managers.

Workflow:

FHIR Bulk Export → Risk Model → AI Alert → Care Manager

Impact for Health Systems

By integrating clinical systems and automating workflows, ConnectHealth helps health systems:

Reduce manual administrative work

Improve clinical documentation efficiency

Accelerate lab result availability

Strengthen referral coordination

Increase RPM program reimbursement

Enable proactive population health management

Through its low-code architecture and standards-based integrations, ConnectHealth enables healthcare organizations to deploy these workflows quickly while maintaining compliance and interoperability with major EHR systems.

1.Healthcare IT and integration teams managing EHR interoperability

2.CTOs, CIOs, and CMIOs evaluating integration platforms for hospitals and health systems

3.Digital health product teams integrating with EHRs for care workflows, patient access, or reporting

4.Engineering leaders who want faster integration delivery with less long-term maintenance

5.Organizations standardizing interoperability across multiple partners and systems

Provides a dedicated interoperability and integration layer that connects multiple healthcare systems, including EHRs, labs, devices, and payer systems, rather than functioning as a traditional patient record system.

Automates complex healthcare workflows such as eligibility verification, referral management, and scheduling through configurable workflow orchestration.

Supports modern healthcare standards including FHIR, HL7, and SMART on FHIR, enabling seamless data exchange across diverse healthcare platforms.

Uses AI-powered workflow generation and automation to reduce manual configuration and accelerate deployment.

Deploys securely within a customer’s cloud environment to maintain full data ownership and HIPAA-compliant security controls.