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Best Interoperability Products

Best Interoperability Products

As healthcare systems move toward using electronic health records (EHRs), data integration within health systems and across provider networks has become more important. More and more data is being transmitted from internal systems, as well as from outside providers, consumers and patients. Health systems are also taking on more risk-based contracting, making it vital to track and report information in an accurate and timely manner.

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Product Grid

Interoperability: Products


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Andor Health was born over 4 years ago with a single mission; to fundamentally change the way in which care teams, patients, and families connect and collaborate. By harnessing the latest innovations in OpenAI/GPT models, our cloud-based platform unlocks data stored in source systems - such as electronic medical records - to deliver real-time actionable intelligence to care teams within ubiquitous virtual collaboration platforms like Zoom. By perfecting communication workflows, our platform accelerates time to treatment, decreases clinician burnout, and drives better patient outcomes.  

Healthcare institutions and providers use ThinkAndor® to enable providers to configure patient and clinician interactions with ubiquitous team collaboration platforms. This eliminates the need to manage added applications. ThinkAndor® enables a frictionless virtual interaction allowing physicians and patients to communicate without being distracted by disjointed technologies during a virtual consultation. 

ThinkAndor is the only integrated virtual collaboration platform that can truly bring together all aspects of outpatient, inpatient, post-acute and at home virtual care collaboration through the 5 Pillars of Virtual Health: Virtual Visits, Virtual Hospital, Virtual Patient Monitoring & Care Management, Virtual Team Collaboration, and Virtual Community Collaboration. 

Features include:

  • Virtual visits launched from the EHR
  • Voice-to-text clinical notes
  • Real-time alerts and notifications
  • Secure collaboration channels
  • ThinkAndor® AI Bot provides relevant content and clinical context to visits and care teams
  • Device-agnostic virtual rounding, nursing, sitting and remote consults to power the virtual hospital
  • Remote specialty consults such as Tele Stroke, Tele Psych, and Tele ICU
  • Access to a virtual on-demand network
  • Multi-room/patient virtual sitting for a variety of risk types
  • Virtual nursing to address staffing shortages

In 2020, Microsoft M12 took an investment position in Andor Health and works very closely to optimize virtual interactions leveraging OpenAI and GPT. Since then, Andor Health has grown to serve over 70,000 providers and over 500 hospitals leveraging the Andor Health platform across the US, Canada, and UK. Orlando Health, Medical University of South Carolina, Tampa General Hospital, Yale New Haven, and the National Institutes of Health are among some of the most notable. You may find some of our most prestigious partners here, https://andorhealth.com/partners.html. 

Most Importantly, Black Book has ranked Andor Health as the #1 Virtual Care Collaboration Solution with the Highest Client Satisfaction in 2023! Black Book Market Research used 18 key performance areas of operational excellence to rank Virtual Care Solutions vendors, and recognized Andor Health as the Highest in Client Satisfaction.  More importantly, Black Book reached out to nearly 1000 provider organizations, hospitals, and health systems to perform this independent market evaluation with Andor Health taking  #1 in 13/18 key performance indicators across all 5 pillars of virtual health & collaboration! This success is a proven indicator of Andor Health’s focus to empower clinicians and care teams with distinct, AI-powered virtual collaboration experiences. 

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Intake & Virtual Waiting Room
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Diagnosis & Documentation
Billing, Orders, & Follow Up
Technical Support
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Clinicians can order, deliver, and monitor care from one unified platform within their current workflow. These include everything from connected devices to services including meal delivery and transportation, from patient education to surveys and PROs. Looking to alleviate the disparity in healthcare delivery while recognizing common technologies most people share, Xealth helps health systems make digital health a competitive asset.

Xealth enables healthcare teams to order digital content and services as easily as they do medications today. Patients can then access these digital health prescriptions from the provider's portal, so that they can actively manage their health.

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Multimodal delivery options
Connected FDA-approved devices
Real-time data collection
Integration and interoperability
Data Collection
Integration & Interoperability
Analytics
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Leading Health System
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Innovaccer’s Data Activation Platform, leveraging modern cloud lakehouse architecture, is designed to help organizations rationalize their IT expenditures by driving ROI and realizing cost-saving opportunities within their infrastructure. Its data lake architecture provides more than 200 prebuilt connectors to allow hospitals to onboard and test data. With intelligent algorithms, the platform delivers deep AI- and ML-powered predictive insights to support

hospital operations. It’s one of the most cost-effective data archiving solutions and has a variety of use cases to impact productivity, efficiency, and quality for physicians, care coordinators, and healthcare leaders. 

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  • The Praia Health Identity and Engagement Platform is a managed Platform-as a-Service offering for health systems that enables high value, identity-driven digital experiences that engage and re-engage consumers with their health—before, during and between episodes of care. The solution enables health systems to own and leverage patient relationships, personalize their consumer experiences, and optimize and extend their operational model.



    The platforms’ Identity-Driven Personalization Services create, verify, authenticate, and manage robust consumer profiles that extend beyond the medical record—securely combining data and preferences across the consumers’ health ecosystem. These extended consumer profiles enable highly personalized recommendations—including health system transactions, services, and programs specific to each individual consumer.



    Our Consumer Experience Products and Services streamline the delivery of health-system branded signed-in experiences that fully utilize the power of the platform. Extend your existing custom web or mobile apps, or build new applications that utilize the Praia Health Platform, all via our Praia Health Platform API.


    The platform’s Ecosystem capabilities enable a health system to leverage their existing internal and 3rd party technology investments and take advantage of market-driven innovative solutions. The platform includes integration of the EMR and basic clinical services and can be expanded to support additional solutions for care delivery, population health, marketing, clinical trials research, wellness, revenue cycle, health plan solutions, care at home and more.



    New consumer insight will be realized through our Analytics and Insight Capabilities. The product is fully supported through our robust implementation, transition, and post-launch Service and Support offerings.



    By digitally engaging consumers in their personal health journey and then seamlessly connecting them to individualized services, support and resources, the Praia Health Identity and Engagement Platform creates and operationalizes a digital health flywheel—algorithmically driving net new direct and indirect revenue through recommended actions and operational efficiencies through self-service capabilities.
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Modular, yet comprehensive, vCareCommand is the one enterprise cloud-based virtual care platform that can support all virtual care programs. vCareCommand offers zero code configurable web applications that are immediately familiar to users because they conform to your existing workflows; a robust suite of embedded common core collaboration, documentation, management and business intelligence tools; all fully integrated with your EHR and other systems of your choosing.

Built on 30+ years of experience in telehealth by the pioneers in the industry, vCareCommand delivers unparalleled high quality care to patients regardless of where they are. Our platform powers consistent workflows for in-person and remote encounters, ubiquitous access to patient data and imaging, patient engagement across all service lines and full access to business intelligence that supports complex system management.

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product capabilities
Intake & Virtual Waiting Room
Virtual Encounter
Diagnosis & Documentation
Technical Support
Analytics
Access & Scheduling
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Leading Health System
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Leading Health System
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The national network, infrastructure, and APIs to access patient data securely and comply with regulatory mandates.

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The most complete, timely, and clean EHR data

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The Redox platform is powered by patented, proprietary, and secure integration technology for receiving and processing data using healthcare industry standards from HL7 to FHIR to vendor APIs and everything in-between. Our product allows software vendors and healthcare providers to say goodbye to time-intensive point-to-point integrations by providing a scalable and reusable network-based method for quickly completing all the integration projects in your pipeline. Our technology is augmented with world-class managed services from healthcare integration experts to ensure that you have a seamless integration experience. Healthcare providers complete a single project to connect to Redox using existing integration methods and formats and then can let the Redox team take over enabling digital health applications. This ensures that your team is always working with someone well versed in healthcare integration and reduces redundant set-up by using a one-to-many approach. Your team only needs to maintain a single connection and feed to work with any current or future member of the Redox network. Software vendors can code against the Redox API with confidence that our integration normalization will allow you to send and receive data in a consistent format, regardless of variances across EHR vendors. We are your integration team and will handle working with the health system to get data to your product so your developers can focus on enhancing your product offerings instead of doing the same integration project over and over again. Being a part of the Redox network means that you have a proven integration solution that's trusted by over 200 healthcare organizations.
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Connect to EHRs in seconds! As a leader in FHIR interoperability, 1upHealth focuses on bridging the gap between patient centered data and provider needs, thus creating a platform for patients to aggregate and share medical data from external health systems and wearable devices with providers enabling improved healthcare outcomes and lower costs. 1upHealth provides data interoperability between healthcare systems at a very low cost, fractions of a cent per API call, utilizing the latest FHIR standards, and patient-authorized access, to ensure the best insights at the lowest costs across healthcare providers for low-income, diverse, and vulnerable populations. Our organization is built entirely to support digital health companies. 1upHealth is building THE foundational API platform for healthcare application developers from health systems, health insurance payers, pharma, and digital health startups. Overall, we have more than 450 companies using our APIs which enable connectivity to over 10,000 health systems across the US.

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Leading Health System
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b.well Connected Health is solving healthcare’s fragmentation problem. b.well’s scalable, FHIR-based platform unifies all healthcare data, solutions, and services in one place — empowering healthcare organizations to offer their consumers personalized and relevant experiences. b.well enables the creation of longitudinal health records so healthcare consumers can receive proactive health insights, and conveniently shop and access care for themselves and their loved ones. b.well’s Connected Health Platform integrates within existing digital systems, enhancing technology investments and ensuring consumers are the heart of every interaction. Learn more at icanbwell.com.

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Buyer's Guide


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A Buyer's Guide to

Interoperability

What is solution interoperability?
Solution interoperability is the ability of different healthcare industry software systems, devices, and applications to communicate with each other, seamlessly exchange data and information, and work together in a coordinated fashion. It is the central nervous system that powers health system business objectives and strategy.

Until relatively recently, interoperability was largely an IT function with a point-to-point approach. Policy changes like the 2014 HITEC Act and the 2016 21st Century Cures Act established broader data sharing standards and created the necessary regulatory framework to support effective and secure information sharing. In 2020, the Office of the National Coordinator for Health Information Technology (ONC) issued the Cures Act Final Rule, which clarified and enforced regulations related to information sharing among healthcare organizations and patients’ access to their electronic health data.

Four key stages of the solution interoperability data journey

Stage Overview Examples
Exchange The movement of data from one system to another, including both external sources and sources within a health system’s vendor ecosystem. API marketplace vendors, data exchange platforms, health information exchanges, direct messaging.
Translate Translation, standardization, and normalization of data into a structure and language that is understandable and usable across sources. Natural language processing (NLP), translation engines, normalization, structuring unstructured data
Utilize Organization, aggregation, and reporting of accurate and credible data in a way that is useful for health system providers administrators. Empowers organization to effectively use it Reporting, insights generation, workflow integration, deduplication, alerts, notifications, longitudinal patient view

Strategic interoperability decisions that health systems make now will reverberate for years to come. Sluggish investment is not an option-health systems need to accelerate the pace of interoperability advancements to stay relevant and outpace competitors in growth, efficiency, and resiliency.
Meagan Rose
—Meagan Rose
Senior Director of Interoperability

The case for solution interoperability
At the start of the COVID-19 pandemic in 2020, health systems rushed to implement a wide variety of solutions to meet rapidly changing digital and virtual care needs. Today, these expanded solution ecosystems are disjointed, expensive, and difficult to maintain.
Health systems should focus on integrating these ecosystems to maximize returns on their investments, streamline user experiences, reduce costs, improve clinical outcomes, and drive operational efficiency.

Financial

Interoperability adds value and delivers savings. Health systems (assuming $2.2 billion yearly NPR) with high interoperability may see as much as $444 million in additional incremental value over five years compared to health systems with low interoperability.
interoperability financial
Highly interoperable health systems can also expect an additional $12 million in incremental IT savings over five years.

Operational efficiency

Low interoperability is costly. While highly interoperable organizations are more likely to identify new ways to boost operational efficiency and save time on routine tasks, many of these opportunities are unavailable to organizations with low interoperability. When health systems forgo necessary investment into transformational interoperability-driven capabilities, the potential costs include:
  • Multimodal data collection, including connected biometric data feeds as well as patient reported outcomes
  • Configurable alerts to trigger interventions and virtual visits
  • Engaging patient education and intelligent virtual coaching
  • Integrations with EHRs, call systems, physician ordering solutions, and other technologies to simplify enrollment, billing, and evaluation
  • Analytics, such as intuitive dashboards, automated care plans, and other clinical decision supports.
Clinical outcomes and patient experience
High interoperability improves outcomes. The overwhelming majority of physicians who engage in health information exchange see improvements in quality of care and patient safety, along with lower 30-day readmission rates. The patient experience also improves, with more opportunities for personalized care and more meaningful patient engagement.
Conversely, low interoperability causes clinical outcomes to suffer. Scattered and inaccessible patient information creates a more fragmented care experience, and inefficient care processes can increase administrative burdens, leading to longer wait times and avoidable data entry errors. Without ready access to real-time patient data, care coordination becomes more difficult. The patient experience is also less personalized, with fewer opportunities for patients to engage in their care or receive the information they need to feel empowered to make health decisions.

What good looks like across the data interoperability journey

Exchange
Health systems should have the ability to transfer data quickly and easily among all source systems, both internal and external, with minimal technical build or maintenance. Key capabilities include:
  • Able to transfer data quickly across various internal and external sources of data including EMRs, pop health, digital health tools, clinical, claims, and operational sources
  • Exchanging real-time data with internal and external sources
  • Leveraging a unified exchange/type-agnostic network
Translate
Health systems should have the ability to enhance the quality of their data through translating data across different sources and ontologies into a single usable language and structure. Key capabilities include:
  • Normalizing data by harmonizing and converting data from various formats and structures into a singular, consistent schema or format
  • Using natural language processing to analyze and derive meaning from unstructured data in free-text format and organize free text
  • Structuring data from unstructured sources such as imaging, pathology notes, and radiology reports
Utilize
Health systems should have the ability to organize, aggregate, and report useful information in an accurate and credible way to improve clinical and operational outcomes. Key capabilities include:
  • Reporting and insights generation derived from data across internal and external sources
  • Access and utilization of a longitudinal patient record
  • Clinician workflow integration of aggregated data enabling efficiency through workflow management, insights, alerts, and notifications

Organizing for interoperability success

Organizations with the most agile interoperability capabilities are best positioned to achieve business and strategic objectives. Four big moves that build toward organizational success in interoperability include:
Refine your system’s solution ecosystem
  • Assess the capabilities of your current solution vendors, and complete application rationalization to reduce technical debt and maximize value achieved from each partnership
  • Focus efforts on deepening the integration with the key partner vendors in your refined partner ecosystem
Design your future state interoperability architectural blueprint
  • Map out your organization’s current state business data needs, priorities, tools and capabilities
  • Plan your future data needs and the best connectivity infrastructure to support those needs
Band Together
  • Recognize that no single health system alone can solve for this industry-wide gap
  • Prioritize collective action by committing to data standards and joining industry coalitions and utilities that are solving for interoperability in a collective way
  • Monitor legislation and lobby for government action
Enterprise Strategic Alignment
  • Align your organization’s enterprise strategic roadmap and governance with your blueprint and future ecosystem designs
  • Engage stakeholders from every area of the business to gather interoperability requirements, identify current capabilities and gaps, and develop the path forward
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