VisitPay vs Financial - Payment Reminders

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The new healthcare economy is here. And succeeding in this new economy requires a shift in the financial relationship between health systems and patients. VisitPay helps you make that shift by giving you the power to manage your financial relationships better than a bank—so you can focus on what you do best: providing exceptional patient care. The VisitPay platform can integrate with multiple billing systems simultaneously to present bills and payment options that make it remarkably easy for patients to understand, verify and pay.

About VisitPay:

VisitPay develops patient-centered self-pay solutions for health care providers. The company specializes in developing reports within revenue cycle management practice area, as well as enables users to merge financial, operational, and clinical information in a common reporting structure. It offers Self-Pay Engine, which provides an integrated suite of services, business intelligence, processes, and payment-producing products that allow hospitals to manage self-pay receivables. In addition, the company offers professional consulting, technology, and advisory services for self-pay management practices and systems that include dashboards and reporting tools, self-pay strategy assessment, data integration, and portfolio valuation services. Further, it provides self-pay process management services, including inventory management, work flow and processes, payment estimation, charity care identification, analytics, vendor management, payment tools and strategies, and legal programs. The company was incorporated in 2010 and is based in Boise, Idaho.

Product Description:

Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.

About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

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Clients

Select which hospital or health system you work at and see the client list

Use Cases

Description:

None provided

Pediatric use cases:

None provided

Users:

None provided

Description:

Increase the speed of patient payments
Increase the amount of patient payments collected
Increase the number of patients paying their bills
Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
Decrease staff involvement on patient payment follow-up through automation

Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:

Patients for paying bills
Office staff for following up patient payments through automation

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

Pediatric Hospitals

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Large Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Keywords

rcm,payment reminders,patient payments,revenue cycle management,collections,billing

Images

No images provided

Videos

No videos provided

1 of 1

Customer Testimonial: Total Access Urgent Care (Part 1)

Downloads

No content provided

PATIENT_PAYMENTS_CASE_STUDY_PDF_BB.pdf

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Company Details

By VisitPay

Founded in 2010

By PatientBond, Inc.

Founded in 2011

Visit Website

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