ConvergeHEALTH Revenue Intellect vs Financial

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ConvergeHEALTH Revenue Intellect

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Financial - Payment Reminders

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Product Description:

Our Revenue Intellect™ solution is a cloud-based, guided-analytics platform that is designed to help maximize and sustain financial margin. Revenue Intellect enables users to Identify hidden or hard-to-find sources of revenue loss and access data, ranging from targeted analyses to free-form data exploration, to provide value to all levels of a health care provider's operational structure.

About ConvergeHEALTH:

We create new digital ecosystems to shape the future of health. Businesses and stakeholders across the health care ecosystem—from health plans and biopharma, to government agencies and health care providers, to start ups and tech giants—are all building the future of health. ConvergeHEALTH is committed to delivering solutions that enable these organizations to put patients at the center of health care. ConvergeHEALTH creates new health ecosystems to enable the future of health by combining next generation platforms, deep industry experience and novel collaboration models. We move with the agility of a health startup, backed by the global reach of Deloitte to design and offer platforms and services that empower the shift to value-based personalized health care. We do this by creating digitally connected ecosystems comprised of analytics platforms, industry partnerships, and world-class consulting services, all with the unified vision of putting patients at the center of health care.

Product Description:

Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.

About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

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Clients

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Use Cases

Description:

The healthcare industry is full of shifts and uncertainty. Reimbursement methods are moving from volume to value and Healthcare providers’ profit margins are leaking an average of over 8% annually. With disconnected data, ambiguous KPIs, and a rapidly changing regulatory and reimbursement landscape, identifying the source of revenue loss is becoming very challenging.

Pediatric use cases:

None provided

Users:

Revenue Cycle Teams

Description:

Increase the speed of patient payments
Increase the amount of patient payments collected
Increase the number of patients paying their bills
Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
Decrease staff involvement on patient payment follow-up through automation

Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:

Patients for paying bills
Office staff for following up patient payments through automation

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

Revenue Intellect™ uses comparative and predictive data analytics powered by Deloitte Analytics to deliver: **Preventative denials analytics**: Compare financial performance across multiple metrics against benchmarks compiled from the entire Revenue Intellect client base. Compare current and past performance, while monitoring the effect of specific events. **Proactive underpayment avoidance**: Count on constant updates to the analytics and functionality available within the solution, based on evolution in the industry and advancements in technology. Our out-of-the-box targeted analytics solution is designed to answer needs specific to health care organizations like yours. **Continuous support**: Access to a dedicated, ongoing Deloitte revenue cycle expert to help with identifying insights within your data and working as a partner to improvement your initiatives.

Differentiators vs Competitors:

Competitors have a limited ability to easily harness and understand revenue cycle data to quickly and effectively make business decisions. They also have limitations of “Traditional Key Performance Indicators” and may not have the advance flexible analyses you need to understand the “why” behind a following trend. Revenue Intellect features and differentiators: * One-stop shop for managing revenue cycle performance * One-click navigation for discovering critical issues, prioritized for your decision making. * Automatically-generated insights on demand * Customized reporting and filters with account level drill-down capability * User-friendly Web interface accessible anytime, anywhere * Dedicated revenue cycle expert from Deloitte's Client Services team

Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Keywords

rcm,payment reminders,patient payments,revenue cycle management,collections,billing

Images

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Videos

No videos provided

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Customer Testimonial: Total Access Urgent Care (Part 1)

Downloads

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PATIENT_PAYMENTS_CASE_STUDY_PDF_BB.pdf

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Company Details

By ConvergeHEALTH

Founded in 2014

By PatientBond, Inc.

Founded in 2011

Visit Website

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