ConvergeHEALTH Care Intellect™ vs Financial

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ConvergeHEALTH Care Intellect™

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Financial - Payment Reminders

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Product Description:

Care Intellect™ is a provider performance improvement analytics solution that is designed to manage variations across patient encounters, integrating leading evidence-based practices to improve patient outcomes and discover related cost-saving opportunities. Care Intellect puts patients at the center of care delivery by creating a sustainable environment of continuous improvement within the organization. Our approach achieves impact through setting up governance, building organizational capabilities, investing in enabling technology, and using sophisticated analytics to inform decision-making.

About ConvergeHEALTH:

We create new digital ecosystems to shape the future of health. Businesses and stakeholders across the health care ecosystem—from health plans and biopharma, to government agencies and health care providers, to start ups and tech giants—are all building the future of health. ConvergeHEALTH is committed to delivering solutions that enable these organizations to put patients at the center of health care. ConvergeHEALTH creates new health ecosystems to enable the future of health by combining next generation platforms, deep industry experience and novel collaboration models. We move with the agility of a health startup, backed by the global reach of Deloitte to design and offer platforms and services that empower the shift to value-based personalized health care. We do this by creating digitally connected ecosystems comprised of analytics platforms, industry partnerships, and world-class consulting services, all with the unified vision of putting patients at the center of health care.

Product Description:

Automatically trigger segmented payment reminders to responsible party over text/SMS, email and/or Interactive Voice Response call based on invoice age, date of visit or collection amount. Include link to online payment portal or connect patients with billing staff in real time (through 2-way text messaging or live call transfers) to address patient questions on invoices. Reduce manual labor on outbound calls and accelerate speed and amount of collections.

About PatientBond, Inc.:

PatientBond’s cloud-based, digital health platform automates patient engagement and care coordination with two-way communications, response tracking and real-time adjustment & optimization. PatientBond offers solutions to tackle many business and clinical challenges, including Healthcare Consumer Awareness/Marketing, Pre Visit, Point of Care, Patient Loyalty and Patient Collections for Health Systems, Physician Practices, Urgent Care Centers and Payers. PatientBond personalizes communications based on patients’ motivations and channel preferences using a proprietary psychographic segmentation model developed by healthcare consumer experts from P&G, the worldwide leader in consumer products and advertising. PatientBond enables you to activate desired patient behaviors to increase revenue and volume while ensuring cost avoidance and savings.

Compatibility level

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Clients

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Use Cases

Description:

Clinicians and executives are faced with increasing pressure to improve treatment outcomes while simultaneously reducing costs. Administrators and health care delivery teams need visibility into what is happening in the organization if they are truly going to make strides. The challenges are aplenty. The explosion of health care data makes it difficult for people to consume it all on their own. Disparate systems and awkward policies make reports difficult to pull, and can add weeks to the process. Value-based care requires data to be captured across a patient’s life—even while they are at home.

Pediatric use cases:

None provided

Users:

Clinicians & Administrators

Description:

Increase the speed of patient payments
Increase the amount of patient payments collected
Increase the number of patients paying their bills
Collect small bills that are often ignored by collections agencies but add up to significant dollars in the aggregate
Decrease staff involvement on patient payment follow-up through automation

Pediatric use cases:

Payment reminders can be sent to parents/guardians

Users:

Patients for paying bills
Office staff for following up patient payments through automation

EHR Integrations

Integrations:

None provided

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Access +/or revenue cycle, Website / public online sources, Other

EMR Integration & Relevant Hardware:

Recommended, but not required

EMRs Supported:

Epic, NextGen, athena, GE, Other, Athenahealth, Cerner, Meditech, Allscripts, eClinicalWorks, McKesson, Allscripts/Eclipsys, Azalea Health/Prognosis, CPSI, MEDHOST, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Client Types

None provided

Academic Medical Centers

Accountable Care Organizations

Rural Hospitals

Small Medical Facilities

Medium Medical Facilities

Extra Large Medical Facilities

Differentiators

Differentiators vs EHR Functionality:

With Care Intellect, organizations can help care delivery teams be more adaptable and agile because they unlock the power and resources of a giant organization in an easy-to-use analytics solution. Reasons for treatment variation come to light in minutes, and putting transparent reporting capabilities in the hands of care delivery teams helps re-energize practitioners’ passion for caring for people, while delivering more positive outcomes to patients. The analytics solution is designed to help manage variations across patient encounters, integrating leading evidence-based practices that improve patient outcomes while discovering the related cost-saving opportunities. And complementary advisory services help organizations turn those insights into new, sustainable processes that yield better financial performance.

Differentiators vs Competitors:

Deloitte’s Clinical Effectiveness subject matter specialists help providers and administrators develop new organizational processes that result from data-fueled actionable insights. Through this tailored blend of analytics and advisory services, health care providers can improve financial margin and consistency of care with: * Effective, real-time management of performance, utilization, and cost to track impact and sustainability of specific initiatives * Guided and ad-hoc analytics * Customized reports to track impact from strategic/growth initiatives * Integrated data set provides single information source of truth for product and service line profitability

Differentiators vs EHR Functionality:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The system is automated to drive efficiencies and save staff time dedicated to patient payment follow-up

Differentiators vs Competitors:

PatientBond Payment Reminders are personalized with psychographic insights to motivate patients to pay their bills. The results in increased collections, even among bills 120+ past due, are unmatched.

Keywords

rcm,payment reminders,patient payments,revenue cycle management,collections,billing

Images

No images provided

Videos

No videos provided

1 of 1

Customer Testimonial: Total Access Urgent Care (Part 1)

Downloads

No content provided

PATIENT_PAYMENTS_CASE_STUDY_PDF_BB.pdf

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Company Details

By ConvergeHEALTH

Founded in 2014

By PatientBond, Inc.

Founded in 2011

Visit Website

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