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Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Health equity
Keywords
Media
Company details
XpertCoding
XpertCoding

Categories

Solutions

Description

Product Description:

Cedar Pay makes it simpler for patients to navigate the post-service financial journey and take control of their medical bills. We deliver enterprise-grade patient billing and payment solutions that leverage Cedar's cutting-edge consumer engagement technology, unique payer integrations and aligned incentives to help provider organizations increase collections, boost efficiency and deliver an exceptional patient experience. More than 55 of the nation's leading health systems and physician groups turn to Cedar to transform the patient financial experience. On average, Cedar Pay lifts patient collection rates by 30%, with 88% of patients reporting a positive experience.

About Cedar:

Cedar offers the first and only holistic solution that enables providers and payers to come together to offer an exceptional and affordable consumer financial healthcare experience. We’re reimagining the consumer aspects of healthcare, from the time an appointment is booked all the way to final payment. Only Cedar can take advantage of critical payer information and bring it together with provider financial and administrative processes to create the optimal experience for consumers navigating our challenging healthcare system. 

Product Description:

XpertCoding uses advanced AI, NLP, and RPA technologies to automate over 90% of medical coding tasks. XpertCoding's AI-powered coding system maintains a 98% coding accuracy rate, reduces coding costs by over 50%, and processes claims within 24 hours. XpertCoding also includes a Business Intelligence suite with a Clinical Documentation Improvement (CDI) Dashboard and a Comprehensive Data Analytics Dashboard, providing essential insights for healthcare leaders and teams to optimize operations.

What organizations can expect from XpertDox:

Unmatched Automation and Accuracy

  • Fully Automated Medical Coding: Automates 94% of claims without human review, ensuring speed, accuracy, and efficiency with minimal supervision.
  • Performance-Based Coding: Tracks quality and performance metrics effectively with support for Category II CPT codes.
  • Reduces Coding Errors to Less Than 1%: Ensures compliance and minimizes claim denials, delivering precise and consistent coding outcomes with >99% coding accuracy
  • Faster Claim Processing in less than 24 Hours: Accelerates claim submission timelines, ensuring faster reimbursements and reduced backlogs.
  • Smart Claim Scrubber: Customizable to align with payor-specific rules, reducing denials and rejections for smoother claim submissions.
  • EMR or EHR-Agnostic Solution: Enables easy data extraction and Fully Automated Claim Submission, ensuring uninterrupted workflows with any EMR or EHR system.
  • Modifies and Improves 80% of Claims: Streamlines workflows, eliminating bottlenecks and enhancing operational efficiency.

Enhanced Financial Outcomes for Clients

  • Flexible Pricing Model: Offers transparent, per-claim pricing for scalable and cost-effective solutions tailored to your needs.
  • Delivers a 15% Increase in Charge Capture: Optimizes revenue generation and ensures accurate billing practices.
  • Reduces Claim Denials by 22%: Strengthens the revenue cycle and minimizes payment delays.
  • Drives 23% Growth in PMPM Payments: Boosts practice revenue by up to 19%, significantly enhancing financial performance.

Revenue Cycle Optimization and Advanced Insights

  • Revenue Cycle Dashboard: Provides real-time visibility into key performance metrics and financial health, empowering data-driven decisions.
  • Clinical Documentation Improvement (CDI): Optimizes compliance and documentation accuracy for improved financial outcomes and streamlined workflows.
  • Advanced Analytics Suite: Benchmarks provider and clinic performance with actionable insights, helping healthcare teams make informed, strategic decisions.
  • Proactively Recovers Missed Charges: Identifies and retrieves overlooked charges from previously submitted claims, enhancing revenue integrity.

Secure and Risk-Free Implementation

  • HIPAA-Compliant Infrastructure: Ensures secure data privacy and full regulatory compliance, offering peace of mind for healthcare organizations.
  • Risk-Free Implementation: Includes zero upfront fees and a complimentary first month, allowing you to experience the benefits without risk.
  • ISO 27001, ISO 22301, SOC2 Type II compliant

Proven Results

  • Reduces charge entry lag by 40%, ensuring timely claim submissions. Achieves less than 1% coding errors, significantly improving compliance and reducing denials.
  • Enhances efficiency and accuracy, enabling healthcare teams to focus more on delivering high-quality patient care.

XpertCoding by XpertDox

XpertCoding is XpertDox's premier autonomous medical coding platform, designed to accelerate the revenue cycle with unmatched accuracy and efficiency. With risk-free implementation, zero upfront fees, and a complimentary first month, healthcare organizations can experience the transformative benefits of XpertCoding firsthand.

About XpertDox:

XpertDox is a healthcare technology company committed to reducing administrative burdens for physicians, healthcare teams, and leaders while enhancing patient care through AI-driven solutions. XpertDox employs AI, RPA, and Big Data technologies to improve healthcare outcomes.

XpertDox's commitment to innovation is demonstrated by its flagship product, XpertCoding, an autonomous medical coding software with Clinical Documentation Improvement(CDI) designed to accelerate the revenue cycle by processing medical claims with high accuracy in less than 24 hours.

XpertDox was founded in 2015 and is currently based in Scottsdale, Arizona.

Compatibility level

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Clients

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Product Capabilities

By integrating with real-time eligibility and patient estimation tools, Cedar Pre--our pre-visit patient engagement solution--sets appropriate payment expectations and drives more collections by personalizing the communication of out-of-pocket cost estimates. Cedar Pre dynamically presents the right financial context, payment options and calls to action to drive optimal financial outcomes and patient satisfaction.

Cedar Pay provides a modern, consumer-first billing experience with clear, accurate and empathetic communications via digital (email and SMS) and paper-based channels. Cedar creates powerful digital engagement by communicating with patients at the best times to collect, using their preferred channels, and messages and calls to action that resonate, which is why our clients typically see 60-70% of payments self-serviced digitally.

Cedar Pay’s consolidated patient financial statement includes both professional and facility charges as well as bills for guarantors and their dependents. The unified bill is presented in a patient-centric design, translating complex medical information into straightforward language for improved patient comprehension.

Cedar Pay is the only patient billing and payment solution that directly integrates with payers to simplify and streamline the patient financial experience. We build confidence in the billing process by prominently displaying payer branding next to balances to indicate that a payer has finished processing a claim, as well as that a bill and EOB matches. We also present detailed EOB information alongside bills, eliminating the need for patients to call in to customer service or log in to multiple portals.

Cedar Pay allows patients to pay bills on their own terms through modern, personalized payment options. As a mobile-first platform, Cedar presents patients with several payment methods and options including credit card, debit card, ACH, Apple Pay, and Google Pay. The platform dynamically engages with patients in a personalized manner by incorporating relevant patient-specific payment options and/or amounts (e.g., discounts, payment plans, etc.). Additionally, Cedar Pay supports traditional payment methods such as check by mail via a provider’s lockbox and secure pay by phone via interactive voice response.

XpertCoding uses AI, NLP, ML, Big Data, and RPA to automate medical coding, processing claims in under 24 hours. It achieves a 94% automation rate, reduces coding errors to less than 1%, and corrects discrepancies in ICDs and CPTs. The platform connects effortlessly with EMR or EHR systems without IT support and works across small to large practices, RCM organizations, billing companies, and large healthcare systems.

XpertCoding provides real-time monitoring, CDI feedback, predictive analytics for denial management, and benchmarking tools to identify areas for improvement. It offers coding insights, granular analysis, and fee schedule alerts to enhance coding accuracy and revenue optimization. Customizable dashboards allow healthcare leaders to monitor KPIs and streamline operations effectively.

XpertCoding meets high standards for data security and compliance with certifications in HIPAA, SOC 2 Type 2, ISO 27001, and ISO 22301. It offers detailed audit logs, robust encryption, and business continuity measures to ensure secure and uninterrupted operations.

The platform provides CDI feedback, benchmarking against industry standards, and alerts for CPT anomalies to reduce denials and improve accuracy. It supports ongoing training and real-time performance monitoring to drive continuous efficiency and maximize revenue potential.

Use Cases

Description:
  • Patient billing and collections
  • Patient engagement
  • Statement consolidation
  • Customer service
  • Reporting and reconciliation
Pediatric use cases:

Guarantors (i.e., parents and legal guardians) can access and manage bills on behalf of their dependents (i.e., children receiving healthcare services). 

Users:
  • Patients
  • Guarantors
  • Revenue cycle leaders
  • Business office representatives (e.g. customer service; treasury)
Description:
  1. Healthcare systems, hospitals, and practices can harness XpertCoding to expedite claim submissions, boost accuracy, reduce costs, and alleviate physician burden.
  2. RCM companies can utilize XpertCoding to expedite claim processing, improve accuracy, and deliver cost savings for their clients.
Pediatric use cases:

XpertCoding is implemented at multiple pediatric practices where it automates the medical coding process.

Users:
  • Urgent Cares
  • Pediatric Practices
  • Primary Care Practices
  • Obstetrics & Gynecology Practices
  • Healthcare Systems
  • Hospitals with large urgent care, pediatrics or primary care presence
  • Any other medium to large single-specialty practices

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Home health, Behavioral health, Community based organizations, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, McKesson, Other, Allscripts/Eclipsys, Athenahealth, Azalea Health/Prognosis, CPSI, Evident, MEDHOST, MedWorx, Healthland, QuadraMed, Self-developed

Hardware Compatibility:

Not applicable

Client Types

Awards

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Differentiators

Differentiators vs EHR Functionality:

Consumer engagement is in our DNA: Cedar was founded as a consumer-oriented company and our commitment to improving the consumer-aspects of healthcare remains unwavering. We have built a team of professionals that come from the world's leading consumer companies, and incorporate this unique expertise and perspective into the development of Cedar Pay.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.

Outsized results today, ongoing value into the future: Cedar Pay customers see an immediate impact to their bottom line with high patient satisfaction, and don’t have to wait for the next product release cycle to unlock additional business value. Cedar is constantly releasing new features and optimizations in Cedar Pay as well as making focused investments in innovation.

Differentiators vs Competitors:

Unparalleled investment in the future: Unlike other point patient billing solutions that have been acquired by larger companies and competing for resources, Cedar operates independently and is investing heavily in Cedar Pay and other products to solve a very specific problem--improving the consumer financial aspects of healthcare.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.

Differentiators vs EHR Functionality:
  1. XpertCoding is an AI-powered, fully autonomous medical coding solution, whereas EHRs only offer computer-assisted coding that requires provider input and a coding team.
  2. XpertCoding provides a Dashboard to monitor claims and perform advanced analytics across all their location, whereas EHRs do not offer a coding-focused Dashboard.
  3. XpertDox offers a Clinical Documentation Improvement module not offered by most EHRs.

Differentiators vs Competitors:

XpertCoding Differentiators

  1. XpertCoding Achieves Automation Rates Exceeding 94%. Far surpassing competitors who typically automate only 60-80% of claims, XpertCoding minimizes manual intervention, ensuring faster and more accurate claim processing.
  2. Designed for a Wide Range of Organizations: Unlike most competitors XpertCoding is built to work with RCM organizations, billing companies, small practices, healthcare systems, and hospitals, providing scalable solutions that adapt to the unique needs of any healthcare setup. 
  3. Risk-Free Trial with Complimentary Coding Services for One Month: Unlike most competitors, XpertCoding offers a no-cost trial, allowing organizations to experience the platform's capabilities before committing.
  4. Rapid Implementation with Minimal Training Time: It requires less than four weeks for onboarding and claim processing, compared to competitors' lengthy timelines, which may span several months or even a year.
  5. Comprehensive and Robust Dashboard: Provides real-time monitoring, advanced data analytics, Clinical Documentation Improvement (CDI), payer-specific performance analytics, and a detailed audit trail, empowering healthcare teams with actionable insights.
  6. Customizable Smart Claim Scrubber: Tailored to align with payor-specific rules, reducing claim denials and rejections to ensure smoother claim submissions.
  7. Seamless Connection Without IT Support: XpertCoding connects easily with any EMR or EHR system and operates without requiring IT support from clients, making implementation hassle-free.
  8. Certifications for Security and Compliance: Fully certified for HIPAA, ISO 27001, and SOC 2 Type 2, guaranteeing the highest standards of data privacy and regulatory compliance.
  9. ISO 22301 Certified for Business Continuity: Ensures uninterrupted service delivery during disruptions, providing operational resilience unmatched by many competitors.
  10. Proactive Charge Recovery and Revenue Optimization: Identifies and retrieves missed charges on previously submitted claims, optimizing revenue integrity. 
  11. XpertCoding aligns billing with payor-specific contracts, ensuring precision and compliance.
  12. Category II Coding and Value-Based Care Support: Supports Category II CPT codes, enabling organizations to track quality metrics effectively and integrate seamlessly with value-based care frameworks.
  13. Optimized for FQHCs and Medicaid Providers: Fully compliant with FQHC requirements and Medicaid coding guidelines, XpertCoding ensures organizations remain compliant while maximizing revenue cycle efficiency.
  14. Modifier Support for Enhanced Claim Accuracy: Provides full support for modifiers, ensuring accurate coding for services with special circumstances. 
  15. Compared to other competitors in autonomous or AI-assisted coding, XpertDox has demonstrated results across various organization types.
  16. Designed to scale for RCM and Billing Companies: Streamlined operations, reduced coding errors, and accelerated claim submissions.
  17. Optimal for Mid-to-large scale Practices: Minimal IT requirements and transparent pricing models make XpertCoding an ideal fit for smaller setups.
  18. Hospitals and Healthcare Systems: Comprehensive dashboards, charge recovery, and CDI tools support enterprise-level needs.
  19. Faster Claim Processing and Reduced Lag: Reduces charge entry lag by 40%, enabling faster claim submission and reimbursement cycles.
  20. Improved Accuracy and Compliance: With coding errors reduced to less than 1%, XpertCoding ensures better compliance and fewer denials.

Health Equity

Keywords

Images

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Videos

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Downloads

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Datasheet.pdf
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XpertDox White Paper-Business Continuity Strategies in AI Medical Coding.pdf

Alternatives

Company Details

Founded in 2016

Founded in 2015

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