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Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details
Jump to:
Categories
Solutions
Description
Compatibility Level
Clients
Product Capabilities
Use cases
EHR integrations
Client types
Awards
Differentiators
Keywords
Media
Company details

Categories

Solutions

Description

Product Description:

Cedar Pay makes it simpler for patients to navigate the post-service financial journey and take control of their medical bills. We deliver enterprise-grade patient billing and payment solutions that leverage Cedar's cutting-edge consumer engagement technology, unique payer integrations and aligned incentives to help provider organizations increase collections, boost efficiency and deliver an exceptional patient experience. More than 55 of the nation's leading health systems and physician groups turn to Cedar to transform the patient financial experience. On average, Cedar Pay lifts patient collection rates by 30%, with 88% of patients reporting a positive experience.

About Cedar:

Cedar offers the first and only holistic solution that enables providers and payers to come together to offer an exceptional and affordable consumer financial healthcare experience. We’re reimagining the consumer aspects of healthcare, from the time an appointment is booked all the way to final payment. Only Cedar can take advantage of critical payer information and bring it together with provider financial and administrative processes to create the optimal experience for consumers navigating our challenging healthcare system. 

Product Description:
vitalera is a comprehensive all-in-one platform designed to streamline Remote Patient Monitoring (RPM) and optimize healthcare billing processes. It integrates advanced AI solutions with a focus on accurate RPM data collection, empowering healthcare providers to track patient health remotely and in real time. Vitalera has our seamless management of RPM billing codes, ensuring compliance with industry standards simplifying reimbursement processes, and doing so automatically with our software. The platform offers robust interoperability through its Integration API, allowing for easy integration with existing healthcare systems, electronic health records (EHR), and other third-party applications. With both web and mobile applications, Vitalera provides healthcare providers with customizable tools to enhance patient care, improve operational efficiency, and reduce administrative burdens.
About vitalera:

vitalera’s all-in-one remote care solution increase remote care and easily get reimbursed.

Working with Harvard Medical School, Beth Israel Deaconess, and others, vitalera uses advanced AI to monitor health conditions like cardiology, oncology, and diabetes. It’s HIPAA, GDPR-compliant, and CE-marked.

Compatibility level

Select which hospital or health system you work at and see a personalized compatibility level.

Clients

Select which hospital or health system you work at and see the client list

Product Capabilities

By integrating with real-time eligibility and patient estimation tools, Cedar Pre--our pre-visit patient engagement solution--sets appropriate payment expectations and drives more collections by personalizing the communication of out-of-pocket cost estimates. Cedar Pre dynamically presents the right financial context, payment options and calls to action to drive optimal financial outcomes and patient satisfaction.

Cedar Pay provides a modern, consumer-first billing experience with clear, accurate and empathetic communications via digital (email and SMS) and paper-based channels. Cedar creates powerful digital engagement by communicating with patients at the best times to collect, using their preferred channels, and messages and calls to action that resonate, which is why our clients typically see 60-70% of payments self-serviced digitally.

Cedar Pay’s consolidated patient financial statement includes both professional and facility charges as well as bills for guarantors and their dependents. The unified bill is presented in a patient-centric design, translating complex medical information into straightforward language for improved patient comprehension.

Cedar Pay is the only patient billing and payment solution that directly integrates with payers to simplify and streamline the patient financial experience. We build confidence in the billing process by prominently displaying payer branding next to balances to indicate that a payer has finished processing a claim, as well as that a bill and EOB matches. We also present detailed EOB information alongside bills, eliminating the need for patients to call in to customer service or log in to multiple portals.

Cedar Pay allows patients to pay bills on their own terms through modern, personalized payment options. As a mobile-first platform, Cedar presents patients with several payment methods and options including credit card, debit card, ACH, Apple Pay, and Google Pay. The platform dynamically engages with patients in a personalized manner by incorporating relevant patient-specific payment options and/or amounts (e.g., discounts, payment plans, etc.). Additionally, Cedar Pay supports traditional payment methods such as check by mail via a provider’s lockbox and secure pay by phone via interactive voice response.

Use Cases

Description:
  • Patient billing and collections
  • Patient engagement
  • Statement consolidation
  • Customer service
  • Reporting and reconciliation
Pediatric use cases:

Guarantors (i.e., parents and legal guardians) can access and manage bills on behalf of their dependents (i.e., children receiving healthcare services). 

Users:
  • Patients
  • Guarantors
  • Revenue cycle leaders
  • Business office representatives (e.g. customer service; treasury)
Description:

vitalera offers a wide range of use cases for remote patient monitoring (RPM), focusing on providing high-quality care through technology-driven solutions, with all the reimbursement processes automated together with AI analytics and alarms. 

Our platform is disease-agnostic, meaning it can be applied across various medical conditions to improve patient outcomes. Here are the key use cases:

  1. Cardiovascular Care: vitalera helps cardiologists monitor patients with heart disease, hypertension, and arrhythmias remotely. By tracking vital signs such as blood pressure, heart rate, and oxygen levels, we enable early intervention, reduce hospital readmissions, and improve patient adherence to treatment plans, and AI alarms.
  2. Chronic Disease Management: For patients with chronic conditions like diabetes, COPD, and asthma, vitalera ensures continuous monitoring of vital signs, enabling healthcare providers to proactively manage symptoms, adjust medications, and minimize complications. This leads to better disease management and fewer emergency visits.
  3. Remote Post-Operative Monitoring: After surgery, vitalera provides tools to track recovery, monitor pain levels, and identify signs of complications early. This allows healthcare providers to respond promptly, minimizing the risk of readmission and improving recovery outcomes.
  4. Oncology Care: vitalera supports cancer patients by monitoring side effects, medication adherence, and overall well-being during chemotherapy or radiation therapy. This remote monitoring helps oncology providers adjust treatments in real time, ensuring a more personalized and effective care approach.
  5. Maternal Health: vitalera helps monitor high-risk pregnancies, including conditions like preeclampsia and gestational diabetes. By tracking vital signs, blood sugar levels, and other pregnancy-related factors, healthcare providers can ensure timely interventions and improve maternal and fetal health.
  6. Behavioral Health: vitalera supports patients with mental health conditions, providing continuous monitoring to track mood, stress levels, and overall mental well-being. This allows healthcare providers to offer more personalized care and ensure patients are staying on track with their treatment plans.
  7. Elderly Care: For aging populations or individuals with complex health needs, vitalera offers remote monitoring to track vital signs, medication adherence, and general health status. This enables elderly patients to live independently while ensuring they receive the care they need, reducing hospitalizations and enhancing quality of life.
  8. Sleep Disorders: vitalera supports patients with sleep apnea and other sleep disorders by monitoring their sleep patterns, oxygen levels, and other critical data. This helps healthcare providers adjust treatment plans like CPAP therapy, improving patient outcomes and sleep quality.
  9. Diabetes Management: We offer a solution for continuous glucose monitoring, helping patients with diabetes manage their blood sugar levels remotely. This data-driven approach provides real-time insights to help patients and healthcare providers optimize their treatment strategies.
  10. Pediatric Monitoring: vitalera offers remote monitoring solutions for pediatric patients with chronic conditions or post-surgical needs. This ensures that children are monitored effectively from the comfort of their homes, providing parents and healthcare providers with peace of mind.

In all cases, vitalera's easy-to-use platform integrates seamlessly with existing healthcare systems and is compliant with CPT codes for reimbursement, ensuring both providers and patients can benefit from cost-effective, high-quality remote monitoring.

Pediatric use cases:

Yes

Users:

Nurses, Doctors (also other healthcare professionals) and Patients

EHR Integrations

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, Patient portal, Access +/or revenue cycle

EMR Integration & Relevant Hardware:

Required

EMRs Supported:

Epic, Cerner, Meditech, Allscripts, NextGen, athena, GE, eClinicalWorks, Athenahealth, Self-developed

Hardware Compatibility:

Desktop, Mobile / Tablet (web optimized), Mobile / Tablet (native app)

Integrations:

Acute care EMR, Ambulatory EMR, Ancillary EMR, ERP system, Patient portal, Pop health platform, Home health, Behavioral health, Community based organizations, ADT, Access +/or revenue cycle, Credentialing, Website / public online sources, Other

EMR Integration & Relevant Hardware:

None provided

EMRs Supported:

None provided

Hardware Compatibility:

None provided

Client Types

None provided

Awards

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Differentiators

Differentiators vs EHR Functionality:

Consumer engagement is in our DNA: Cedar was founded as a consumer-oriented company and our commitment to improving the consumer-aspects of healthcare remains unwavering. We have built a team of professionals that come from the world's leading consumer companies, and incorporate this unique expertise and perspective into the development of Cedar Pay.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.

Outsized results today, ongoing value into the future: Cedar Pay customers see an immediate impact to their bottom line with high patient satisfaction, and don’t have to wait for the next product release cycle to unlock additional business value. Cedar is constantly releasing new features and optimizations in Cedar Pay as well as making focused investments in innovation.

Differentiators vs Competitors:

Unparalleled investment in the future: Unlike other point patient billing solutions that have been acquired by larger companies and competing for resources, Cedar operates independently and is investing heavily in Cedar Pay and other products to solve a very specific problem--improving the consumer financial aspects of healthcare.

Industry-leading personalization for optimal patient experiences: At the core of Cedar Pay is a personalization engine that's powered by insights from millions of patient interactions as well as direct integrations with EHR and billing systems. Through a proven process rooted in expert data science and world-class user experience design, only Cedar Pay can surface the right information and interventions at the right moments along the financial journey to drive the best patient experience and payment outcomes.

Differentiators vs EHR Functionality:

None provided

Differentiators vs Competitors:

None provided

Keywords

Images

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Videos

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Downloads

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Datasheet.pdf

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Alternatives

Company Details

Founded in 2016

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