WebMD ONE is the corporate wellness program that brings together the most comprehensive set of integrated core solutions and services. Our personalized assessment tools and health coaching programs, hassle-free reporting, apps and device integration, challenges, rewards and customized communications guide consumers to smarter decisions, improved outcomes and real behavior change.

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For 40-plus years, Krames solutions—which now include those of our WebMD and Medscape family—have been attracting, educating, and retaining patients. Partnering with a results-driven company like Krames is key for health care networks to provide a personalized patient experience that coordinates digital and physical touchpoints. Patients stay engaged with their care plan and clinicians, improving their satisfaction and loyalty and reducing readmissions—creating healthier outcomes for all.

BeMe is a digital behavioral health company delivering mental health interventions designed specifically for teens. BeMe is designed entirely with teens in mind, meeting them where they are – on their phones - in a fun, safe, familiar mobile modality that combines engaging, science-backed digital tools with live human connection for maximum support and impact.

BeMe taps into the wisdom inside of teens - collaborating with them at every step of design to ensure that the BeMe experience and mental health solutions resonate with their needs. Within the context of

this partnership, which is driven in part by an active Teen Advisory Board as well as by data from real- world users, BeMe has identified that teens respond to the following core elements of the BeMe offering:

1. Content

2. Care Activities 

3. Coaching

4. Community 

5. Crisis Support and Clinical Linkage

Many teen mental health apps struggle to meaningfully engage their user base. While some digital

mental health tools have reported positive user engagement and adherence under certain conditions,

many apps fail to retain users beyond initial registration, with evidence of poor user experience and negative perceptions of app usefulness among adolescents. In contrast, once enrolled, BeMe has seen engagement that exceeds 60%, an average of 20 core activities per user and an average of 8 sessions per month per teen.

WebMD ONE provides a personalized well-being experience for everyone in your organization. Choose from our Well-Being Solutions, Engagement Services, and Program Success Solutions to motivate, attract, engage, and retain employees. Plus, WebMD ONE can integrate your vendors and internal resources within the platform, so everything you offer to your employees can be accessed in one easy-to-use place.

1. **Education** - We know that people process health information differently than other information. That’s why our education materials incorporate health literacy principles while addressing the five stages of behavior change (pre-contemplation, contemplation, preparation, action, and maintenance) to facilitate both use and comprehension. Gamification, video, and quiz options help reinforce these materials, and these materials provide the same education given by more than 1,500 hospitals and health systems every day. 2. **Goal Setting** - We’re able to get the right people into the right programs at the right time. Health coaches—via chat, text, or phone—and on-site staff understand where each individual is in their wellness journey, as well as their readiness to make health changes. These coaches use the concept of cognitive behavioral therapy to help people make small changes first—e.g., walking for five minutes, practicing deep breathing for two minutes, reducing soda consumption by a few ounces. By using goal setting and milestones appropriate to each employee’s readiness for change, coaches can establish achievable improvement markers and support sustained momentum, which lead to major changes in lifestyle risks. 3. **Support and accountability** - We use program utilization data to determine the most appropriate communication channels and most effective messaging for each segment of the employee population. We also provide multiple levels of support, including access to team members, coaches, on-site staff, and a network of more than 100,000 physician experts. We create accountability by using peer-reviewed research on incentives to design a program that drives behavior change and lifestyle risk reduction.

Why BeMe? What makes us different?

Right now, a teenager is riding the bus to school, standing in the hallway before class, or lying awake in bed each night at 2am struggling with feelings of sadness, stress, loneliness, and disconnection. And the reality is, the likelihood of that teenager getting the mental health support they need is less than a coin toss. Nearly 60% of American teens with symptoms of depression are unable to access treatment, and among those who beat the odds, outpatient dropout rates are staggering with estimates ranging from 28 to 70%. In the face of an unprecedented mental health crisis that both pre-dated and was amplified by the pandemic, historical and ongoing provider shortages, and mounting economic costs, the adolescent mental health landscape demands swift, clear, and focused transformation. In direct response, BeMe Health is leading a new wave of innovation in teen mental health and wellbeing, which prioritizes evidence-based, data-driven strategies and human connected support, cutting edge digital design, all of which has been created in collaboration with teenagers. When taken together, BeMe is well-positioned to provide rapidly scalable, preventive and interventive levels of mental health support to improve outcomes while reducing the cost of care.

Behavioral healthcare is arguably the most operationally complex care delivery of any service line. Moreover, health systems face incredible challenges ahead with declining and uncertain revenue streams coupled with increased operating costs and administrative burdens. Thus, understanding analytics and how they can serve as an all-important lever in improving quality and efficiency while enhancing the value of care provided is critical. Teen mental health solutions must center their efforts on technological solutions and secure their standing in the healthcare consortia through the strategic use of innovative capabilities. Through exhibiting analytics competency around teen mental health support, treatment, and meaningful outcomes, BeMe can drive teen mental health and well-being as the leading service line of tomorrow. Furthermore, teen mental health no longer exists in a vacuum. As such, payment mechanisms must move beyond an outcome only model, to reward care coordination. Indeed, delivery of effective population health management will be predicated upon interoperable, integrated care for teens. In fact, behavioral health should and can drive population health.