HealthWare Systems is committed to creating world-class patient experiences. Our patient tracking system, ActiveTRACK, provides real-time patient status while monitoring registration, throughput, and wait times. ActiveTRACK enables management to better allocate staff and resources and measure and reach specific goals related to increased efficiency, shorter registration and patient wait times, and improved patient experiences and patient satisfaction scores.
âś“ Reduces patient wait times
âś“ Know where patients are AT ALL TIMES
âś“ Reduces registration wait times
✓ Messaging platform – keeps family members informed
âś“ Centrally manage multiple sites using real-time dashboards
âś“ Visibility across the enterprise for ALL clinicians & associates
âś“ Improve patient satisfaction scores
âś“ Real-time communication across All departments
âś“ Notify porters, clinicins, & staff regarding patient satatus and needs via pagers and smart phones
âś“ Link valet service to discharge process
âś“ Match patient needs with registrar skills (e.g. financial counseling, language, balance owed)
âś“ Proactively manage staff with real-time alerts
âś“ Improve throughput & financial performance