Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level. 

Playback Health is a digital health company focused on provider to patient communications. Playback Health's platform allows clinicians to memorialize and summarize medical conversations using digital and AI. The platform can record conversations between physicians and patients using video, audio, and screen recording. Recordings are shared with patients and family members digitally which allows them to review, share and understand like never before. Providers can turn those recordings into EMR ready SOAP notes. The end results are improved HCAHPS and outcomes for patients, and 10 -15 minutes per patient in time savings for physicians, directly improving burnout. 

Augmedix empowers clinicians to connect with patients by liberating them from administrative burden through the power of ambient AI, data, and trust. The platform transforms natural conversations into organized medical notes, structured data, and point-of-care notifications that enhance efficiency and clinical decision support. Incorporating data from millions of interactions across all care settings, Augmedix collaborates with hospitals and health systems to improve clinical, operational, and financial outcomes.

Augmedix’s solutions include: 

• Medical documentation – Augmedix provides industry-leading, ambient AI medical documentation technology with ambient clinical intelligence that alleviates administrative burden and gives doctors more time to focus on patient care. Augmedix’s products extract data from natural clinician-patient conversations and convert the data in real time to medical notes, which are seamlessly transferred to the EHR. 
• Point-of-care notifications – Augmedix's technology delivers point-of-care notifications in real time, enhancing patient care and physician efficiency by providing vital data during patient visits. This eliminates the need for manual data searches and helps avoid medical errors due to missing patient information. Available in both fast-paced environments like emergency departments and ambulatory care settings alike, the system pushes reminders for lab orders and medication prescriptions, prompts for available test results, and authorization and referral alerts, among other clinical decision support tools.
• Structured data – Augmedix’s ability to transform unstructured data into structured data is significant to creating a medical note and also invaluable to health systems to identify trends and correlations and glean actionable insights. Augmedix can extract structured data from physician-patient interactions and upload it directly to the health system’s data lake. This powerful asset can provide health systems with insights into population studies, workflow efficiencies, clinical outcomes, reimbursement issues, and readmissions data, among others.
• Open ecosystem – Augmedix offers an open ecosystem of digital health solutions that integrates partners into its technology through application programming interfaces (API), structured data, and its point-of-care notifications channel. This allows health systems to tackle a broad spectrum of administrative burden, improving operations and physician and patient experiences.

Augmedix empowers clinicians to connect with patients by liberating them from administrative burden through the power of ambient AI, data, and trust. The platform transforms natural conversations into organized medical notes, structured data, and point-of-care notifications that enhance efficiency and clinical decision support. Incorporating data from millions of interactions, Augmedix collaborates with hospitals and health systems to improve clinical, operational, and financial outcomes.

Augmedix’s solutions include: 

• Medical documentation – Augmedix provides industry-leading, ambient AI medical documentation technology with ambient clinical intelligence that alleviates administrative burden and gives doctors more time to focus on patient care. Augmedix’s products extract data from natural clinician-patient conversations and convert the data in real time to medical notes, which are seamlessly transferred to the EHR. 
• Point-of-care notifications – Augmedix's technology delivers point-of-care notifications in real time, enhancing patient care and physician efficiency by providing vital data during patient visits. This eliminates the need for manual data searches and helps avoid medical errors due to missing patient information. Available in both fast-paced environments like emergency departments and ambulatory care settings alike, the system pushes reminders for lab orders and medication prescriptions, prompts for available test results, and authorization and referral alerts, among other clinical decision support tools.
• Structured data – Augmedix’s ability to transform unstructured data into structured data is significant to creating a medical note and also invaluable to health systems to identify trends and correlations and glean actionable insights. Augmedix can extract structured data from physician-patient interactions and upload it directly to the health system’s data lake. This powerful asset can provide health systems with insights into population studies, workflow efficiencies, clinical outcomes, reimbursement issues, and readmissions data, among others.
• Open ecosystem – Augmedix offers an open ecosystem of digital health solutions that integrates partners into its technology through application programming interfaces (API), structured data, and its point-of-care notifications channel. This allows health systems to tackle a broad spectrum of administrative burden, improving operations and physician and patient experiences.

Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience. 

Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.

One-stop – The packaging of multiple products and services in one suite of integrated applications—as opposed to a single-point solution—simplifies operations by reducing the number of vendors and contracts. 

Your data is your data – Allows the health system full access to its structured data and derives insights that address clinical and operation challenges—regardless of which Augmedix application is used.

Customizable – Not a one-size-fits-all solution: applications can be customized to meet the specific needs of doctors, specialties, or health systems.

Clinician change agent – Access to notifications and change management solutions (workflows, treatment protocols) delivered at the point of care can influence the behavior of a large number of clinicians and also help improve outcomes.

Secure – Augmedix is HIPAA compliant and HITRUST certified for information security. This certification places Augmedix in an elite group of organizations worldwide that have earned this certification. Certification demonstrates Augmedix’s commitment to adopting the most rigorous measures to ensure patient data is protected within our applications. 

Proven – Highest level of credibility and reputation; track record with the biggest health systems, partnering with 4 of the nation’s 10 leading health systems; an established company (launched in 2013) with more than 2,000 employees.