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Playback Health
AVIA PRODUCT BRIEF
AVIA PRODUCT BRIEF
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Avia Summary
Simple ADT/SIU/EMR integration via secure APIs to connect patients to their care team and create automated, personalized care journeys from structured medical information. Providers are able to create patient specific care instructions with context using audio, video and messaging. Links to internal content libraries to share reusable digital assets such as welcome videos or care instructions based upon diagnosis and care journey. Intelligent AI allows patient conversations, film reviews and dictations to be easily recorded and immediately transcribed and translated into EMR-ready medical notes.
Playback Health provides direct Customer Support for providers, patients, and family.
Platform analytics focus on User/Usage analytics to understand who and how users engage with Playback Health.
Playback integrates with provider ADT feed to automatically and intelligently connect patients, care providers, and families via text, email or in-app notifications. Easy and secure authentication protects PHI and provide easy access to care instructions, anytime and anywhere.
Integrations: | Acute care EMR, Ancillary EMR, Patient portal, ADT, Credentialing, Website / public online sources, Other |
EMR Integration & Relevant Hardware: | Recommended, but not required |
EMRs Supported: | Allscripts, Cerner, Epic, Meditech |
Hardware Compatibility: | Desktop, Mobile / Tablet (native app), Mobile / Tablet (web optimized), Other |
Playback Health is a software technology company that builds, deploys, and scales secure mobile solutions to help providers more effectively deliver medical information and care instructions to patients, their families, and other care providers. Playback's SaaS platform helps promote a communication-first strategy that allows healthcare organizations to leverage their EMRs, patient portals, and other systems of record to add value, empathy, and engagement at every level.
We use non-intrusive automation across the patient journey to send relevant messages to patients, families, and caregivers. Playback sends notifications via email, SMS, mobile phone, platform app, and hospital devices like a Zebra phone. Links open to shared multimedia care instructions and other medical information such as lab results, medical images, and discharge instructions, and may include video film reviews explaining diagnosis and care or educational and explanatory material.
Playback effectively serves any clinical situation that requires patient education and engagement. Pediatrics benefits with Playback Health because medical information and care instructiions are memorialized and shared with all family members simultaneously, whereever they are and whenever its needed most---automaticately transcribed and translated to ensure healthcare literacy.
Clinicians, Care teams, Patients, Family, and external caregivers.
Playback Health brings video, audio and screen recording into the communicaiton process so that all stakeholders are able to hear and share care information in a language they understand. Playback uses powerful automation and AI to convert patient conversations, film reviews and audio dictation into an EMR-ready medical notes saving clinician's time while delivering exceptional patient experience.
Playback focuses on the doctor patient conversation to ensure all stakeholders hear and understand care instructions, anytime and anywhere. No other platform is able to marry up the discharge instruction with an audio recording to reduce communication error, save clinicians time, and boost HCAHPS scores.
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EHR Integrations
July 19, 2023
July 19, 2023
Playback health gives me back time it takes to care for patients again Instead of just worrying about how to get paid
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A verified End user working with Playback Health.
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