Best Provider Communication Products

AmplifyMD is a leading solution for integrated virtual specialty care across multiple service lines and settings, including Stroke, ED, ICU, med-surg, ambulatory, and direct-to-patient. The platform streamlines telehealth, making remote providers up to 2x more efficient.

AmplifyMD’s integrated technology, intelligent automation, and streamlined workflows revolutionize the entire virtual care process – scheduling, assignment, and distribution; order entry; patient data curation; care planning and coordination; clinical decision support; documentation; exception alerting; billing; quality measurement; data analytics and reporting. The platform optimizes provider utilization and capacity management, keeping remote providers and onsite care teams focused on patients while reducing technology burnout and enhancing the delivery of virtual care. Hospitals and health systems benefit from significant time and cost savings, improved operational insights and compliance, and reduced IT resource utilization.

• Proven compliance capabilities: SOC 2 Type II attestation
• Streamlined integration: Bi-directional FHIR R4 API (HL7v2 also supported)
• Hardware-agnostic: iOS and Android phones/tablets, laptops, WOW, and SIP-based carts
• Seamless hybrid care: Supports emergent, inpatient, asynchronous, outpatient, and direct-to-patient workflows
• Consistent services across networks: Enables high-quality, standardized telehealth across disparate locations & EHRs

Built on a foundation of interoperability, AmplifyMD makes it easy for hospitals to address current telehealth challenges and support evolving virtual care needs with a low IT lift, existing hardware, and a low ongoing maintenance cost. Out-of-the-box configurations and customized templates support over 15 specialties, including TeleStroke, TeleNeurology, TeleCardiology, TelePulmonology, Tele Heme-Onc, TeleID, TeleEndocrinology, and TeleHospitalist services. Robust data and analytics capabilities deliver real-time insights to drive new efficiencies. Whether you need a proven state-of-the-art virtual health platform or coverage in one or more specialties, AmplifyMD is your partner to expand the capabilities of your existing EHR and technology investments.

Designed to address the unique scheduling complexities of each healthcare specialty and department, QGenda Advanced Scheduling for Providers creates equitable, rules-based schedules faster to optimally align physicians with patient demand. Serving as a single source of truth for system-wide provider deployment, Advanced Scheduling helps organizations improve provider utilization and more effectively manage costs.

Through its comprehensive integration of diverse data sources - including EHR, RPM and patient-generated insights - the Medical Brain has a complete understanding of the patient’s medical history and knowledge of the current situation in real-time. With this complete, whole-person understanding, the Medical Brain proactively identifies emerging health risks, care gaps, delays, and errors. 

The Medical Brain is being used by provider groups, health systems, ACOs to help providers manage patients on their behalf so they can succeed with value-based care. Brain contacts providers and orchestrates care. This patient-first, real-time approach helps patients control chronic disease, reduce hospital days, while increasing provider productivity by 92% by eliminating patient communication and follow-up tasks from provider and office staff.  

The Medical Brain is being used by provider groups, health systems, ACOs to help providers manage patients on their behalf so they can succeed with value-based care.

Producing documentation for billing, QA, patients, and care communication is a significant burden on clinicians, requiring hours away from patient care and negatively impacting patient experience and outcomes. 

Playback Health’s mission is to alleviate this burden through advanced AI technology. As the leading care-forward, cost-effective AI medical scribe and patient engagement platform, Playback is designed by clinicians for clinicians. Its unified communication suite empowers healthcare professionals to focus more on patient care and reclaim quality time in their lives. Playback ambient listening and AI features capture provider conversations and seamlessly generate notes, orders, assessments, and other essential documentation, saving hours every day. Clinicians can effortlessly share vital care information with patients and families, significantly reducing communication burdens and enhancing the patient experience. 

Playback Health allows clinical care teams to be more connected and engaged in their patients' care journey, while helping patients and families better understand their care.

QGenda Advanced Scheduling for Nurse and Staff is specifically designed to meet the unique and complex needs of nurses and staff across healthcare settings, keeping them engaged with new levels of flexibility, autonomy, and control. For nurse leaders, this Best in KLAS nurse scheduling solution provides system-wide visibility and comprehensive workforce planning tools to optimize staffing and reduce premium labor costs. 

With QGenda On-Call, schedule data from many different service lines, departments, and affiliated providers are centralized and standardized for enterprise visibility and use. The easily accessible On-Call Directory includes advanced search capabilities that help to streamline the identification of the correct on-call provider. 

Physicians and staff have increased visibility into their schedules with anytime, anywhere access via a user-friendly mobile app. The app allows self-service for real-time shift swapping and requests. 

The reliable and interactive on-call provider contact data found in QGenda On-Call drives faster

communication with providers to expedite care in critical patient care situations. The reduction in time spent locating on-call providers also frees time for more direct care at the patient bedside or performing other tasks that may otherwise be delayed and impact patient experience.

Vibe Health Insight is an integrated Digital Whiteboard that replaces dry erase boards in patient rooms with real-time information. Insight integrates with theEHR to display accurate and reliable information every time.

Insight is a responsive technology that eliminates the need for nurses to spend valuable time updating dry erase boards, double checking information, and replacing old markers. For example, when a care team member enters the room, real-time location system (RTLS) integration can allow a pop-up to display, notifying the patient who has entered the room. Similarly, the whiteboard can display completed rounds based on actual rounding activity.

Patients and families can also interact with the platform via the pillow speaker handset, companion touchscreen, or even their own phones or devices.

The solution is also flexible in that it allows patients to toggle between a full-screen whiteboard or a combination view with television. Whiteboards can also be standalone displays, separate from the patient console.

Sample whiteboard display items include but are not limited to: Patient’s assigned care team, Daily schedule goals or tasks, ordered medications, estimated discharge date, discharge preparedness, pain scale, hospital information, completed rounds, patient questions for the care team. 

You can build custom automation pathways for clinical workflows, patient engagement, and staff processes. Use the integrated automation tools in the platform to create triggers and automated workflows.

Vibe Health Aware is a digital door display that integrates with the EMR to show patient precautions and notifications outside the patient room in real-time. Aware keeps care teams, visitors, and patients safe by making critical information visible in real-time. 

Dynamic alerts can notify staff in real-time when patients should be turned or addressed. Precautions such as allergies, fall risk, NPO, etc., are pulled directly from the EMR through integration. Because it comes from the source of truth, you can be sure information is accurate and reliable every time. 

Prevent costly mistakes by giving care teams instant, up-to-date information as they enter patient rooms. They’ll be fully prepared for each patient interaction with the information they need, so they can focus on providing exemplary care. 

QGenda Capacity is a purpose-built solution for centralizing exam room management and increasing room utilization. By connecting exam room assignments with real-time provider schedules and patient appointment information from the EHR, the solution provides up-to-date visibility into accurate room usage and upcoming availability and identifies opportunities to reallocate space proactively, empowering data-driven changes to improve utilization, increase throughput, and drive revenue.