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Community Advocate™
Community Advocate™

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Solutions

Description

Product Description:
Supporting At-Risk Members: Encouraging healthy living to facilitate wellness and simultaneously ensuring members have timely access to appropriate, quality care is essential to both your mission and success. This two-pronged approach helps manage costs, improve health/outcomes, and drive member satisfaction, loyalty, and retention. Of course, your members live in a multitude of environments and have varying levels of support and resources. Research shows ‘social determinants’ —circumstances and conditions in which people are born, grow up, play, live, and work — correlate with members’ ability to stay healthy, engage in preventive screenings, and access care. Understanding these correlations and addressing disparities is the key to helping at-risk members stay healthy and access the care they need. New Medicaid Rules: Federal rules governing Medicaid managed care now allow health plans to spend capitation dollars on value-added services not covered by the state to improve quality and/or reduce costs. While the cost of the services can’t be included in capitation rates, they can be included in the numerator of the medical loss ratio (MLR) if they’re part of a quality initiative. This policy shift emphasizes the importance of proactive outreach to members who need assistance obtaining services which support their mental, physical, and emotional well-being. Hierarchy of Needs: Wellness, healthcare, and social determinants are inextricably intertwined. Research shows 40% of health outcomes are attributable to social and economic factors, reflecting a stronger correlation than the link between health outcomes and genetics, health behavior, clinical care, or physical environment3. As an example: every year 63% of low-income households and older adults must make spending choices between food and medical care4. To engage your at-risk members in heathy behaviors and timely care, you must first help meet their most basic needs. Proactive Outreach: • Identifies members most in need of assistance • Provides a member-centric, concierge service with personal outreach via experienced, empathetic advocates • Leverages our robust database of thousands of private and public social programs • Assists members with determining program eligibility and enrollment • Confirms benefits are being received and maintains ongoing engagement Our Expertise and Experience: For over 17 years we have specialized in addressing social determinants of health (SDOH) by identifying barriers to care. With our time-tested engagement process, we assist members with eligibility identification and enrollment for dual status in Medicare/Medicaid as well as with annual recertification, Medicare Part D, and community programs.
About Change Healthcare:
Change Healthcare is inspiring a better healthcare system. We are a leading independent healthcare company that provides data and analytics-driven solutions to improve clinical, financial and patient engagement outcomes in the U.S. healthcare system. Our comprehensive suite of software, analytics, technology-enabled services and network solutions take costs out of the healthcare system by driving improved results in the complex workflows of payers and providers by enhancing clinical decision-making and simplifying billing, collection and payment processes, and enabling a better patient experience. We are creating a stronger and more efficient healthcare system that enables better patient care, choice, and outcomes at scale.
Product Description:

AccendoWave, a Pain Data Company with machine learning pain measurement & management technology. A Top 4 Global Health Equity Solution and Top 15 Global Remote Monitoring Company, AccendoWave benchmarks pain data (specialty, gender, age) with machine learning technology to eliminate bias, improve outcomes and reduce health care costs. Incubated by HCA - Samsung and AT&T are our partners. 

 AccendoWave's Digital Opioid Alternative does real time assessment of pain and nausea. AccendoWave is considered a clinically validated opioid alternative. AccendoWave technology has been proven to reduce pain in 83% of patients in a clinical setting. 

About AccendoWave:

AccendoWave, a Pain Data Company with machine learning pain measurement & management technology. 

AccendoWave, a Top 4 Global Best in Class Health Equity Solution and Top 15 Global Best in Class Remote Monitoring Company, benchmarks pain data (specialty, gender, age) with machine learning technology to eliminate bias, improve outcomes and reduce health care costs. Incubated by HCA (188 Hospitals & 5-6% US Inpatient Care) - Samsung and AT&T are our partners.

 

AccendoWave has nine objective benchmarked pain databases (Women, Oncology, Maternal Health, Emergency Room, MSK, Med/Surg, ICU, Seniors, Adults). 

Pain is the primary reason patients access healthcare - so pain is a primary driver of health care cost. Pain levels don't show up in claims data nor can objective pain levels be extracted from EHR's. So Employers/Health Plans/Hospitals/Government have no visibility into or data on the primary driver of health care costs.  

Pain has a bias problem. There is extensive research & RWD showing bias: women and pain, ethnicity and pain, seniors and pain. 

The real world data from our health care systems is crushinly similar. #1 complaint of patients of color is that their pain isn't believed. This results in less pain medicine given to these patients and later stage cancer diagnosis.  

Given the new state, health plan and CMS initiatives on health equity, and the recent massive (150 - 250M) hospital pain lawsuits, health systems must utilize objectve pain data and focus on this pain bias problem. 

Additionally, a patient whose pain isn't believed doesn't trust their provider or health care system, and their patient experience is a zero. 

AccendoWave provides objective benchmarked pain data and insights to eliminate pain bias, improve care and reduce stakeholder healthcare costs. 

AccendoWave utilizes full spectrum brain analysis and deep learning algorithms to measure & monitor discomfort/pain. AccendoWave has four products: 

1. Digital Opioid Alternative (Hospital & Home) Value Proposition - Reduce Opioid Usage, Reduce Length of Stay, and Improve Patient Satisfaction. Most Cost Effective Choice to Meet The Joint Commission Non Pharma Pain Treatment Modality Requirement. Home - to reduce opioid usage in the transition from hospital to home. *AT&T reimburses for AccendoWave for 30 days post hospital discharge. 

2. UV Sanitizing & Charging Technology (Hospital) Value Proposition - Infection Control and Simplified Charging for AccendoWave Hospital Technology. 

3. Top 15 Global Best in Class Remote Pain Monitoring Technology. Value Proposition - Objective Data Insights into Pain - A Primary Driver of Cost & Outcomes. *AT&T reimburses for AccendoWave for 30 days post hospital discharge. 

4. Largest Global Real-Time Database on Pain with Nine Separate Objective Pain Databases. Value Proposition - Objective Pain Benchmarked Data to Address Health Equity, Improve Operational Performance, Reduce Pain Lawsuit Risk, Reduce Costs, Improve Patient Satisfaction, and Demonstrate Outcomes. 

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Clients

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Use Cases

Description:

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Pediatric use cases:

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Users:

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Description:
AccendoWave is an enterprise solution and is deployed in four to six hospital departments. The departments include: ED, ICU, Ortho, MS, L&D, Oncology/IMC. AccendoWave works very closely with the hospital pharmacy department. Each day pharmacy identifies high opioid users in the hospital and AccendoWave staff visits each patient to offer a non pharma opioid alternative to reduce hospital opioid usage.
Pediatric use cases:
AccendoWave is being used in pediatric departments as well as in the PICU.
Users:
Adult and pediatric patients experiencing pain in the hospital.

EHR Integrations

Integrations:

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EMR Integration & Relevant Hardware:

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EMRs Supported:

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Hardware Compatibility:

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Integrations:

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EMR Integration & Relevant Hardware:

Use case dependent

EMRs Supported:

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Hardware Compatibility:

Other

Client Types

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Awards

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Differentiators

Differentiators vs EHR Functionality:

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Differentiators vs Competitors:

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Differentiators vs EHR Functionality:

Hospital Internal Options for Pain Measurement & Pain Monitoring: 1. Subjective pain scale which is subject to bias for those who can articulate pain. 2. Guessing pain levels for patients unable to communicate pain. Non Pharma Alternatives: Hospitals rarely provide complementary therapy for patient pain distraction and if they do it is not readily viable for every patient in multiple departments. Hospitals have no ability to provide pain data analytics using their Electronic Health Records.

Differentiators vs Competitors:

AccendoWave Technology Provides Three Solutions in One: 1. Pain Distraction - AccendoWave's competition is Complementary Therapy and Virtual Reality. Virtual Reality and Complementary Therapy provide no individual pain data analytics. 2. Pain Measurement & Monitoring - AccendoWave is the only company that can measure and monitor individual pain 3. Pain Data Analytics - AccendoWave has the largest global real time benchmarked pain database.

Keywords

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Company Details

Founded in 2007

Founded in 2012

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